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  • 07 Dec 2010
  • First Look

First Look: Dec. 7

the company's marketing department into an integral part of product development, product management, and strategic planning after years of relative neglect is considered. The role of Chief Executive Officer Jeff Immelt in initiating and overseeing that change is... View Details
Keywords: Sean Silverthorne
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

learning job-relevant information from the news or social media." Employees get the news first. Nothing erodes trust for employees like learning job-relevant information from the View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 25 Aug 2022
  • News

Up on the Corner

an empty lot. To the east stands a vacant building; to the north, a liquor store with iron bars on its windows. In short, it could be any corner in any struggling neighborhood in the United States. Yet for Dlodlo, it might as well be the... View Details
Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate

    Jack M. Eckerd

    Eckerd introduced the self-service retailing model in his drug store operations and, in the process, built the largest drug store retail chain in the South. Eckerd was one of the firsts to recognize the... View Details
    Keywords: Retail
    • 17 Jun 2014
    • First Look

    First Look: June 17

    http://hbr.org/product/ge-and-the-industrial-internet/an/614032-PDF-ENG Harvard Business School Case 514-020 Goldman Sachs: Anchoring Standards After the Financial Crisis Goldman Sachs, a longtime venerable financial institution... View Details
    Keywords: Sean Silverthorne
    • 03 May 2011
    • First Look

    First Look: May 3

    and fast, reliable, and friendly customer service. In November 2010, the CEO Chet Cadieux, had to decide how many new locations to open when QuikTrip entered a new market in North Carolina in 2011.... View Details
    Keywords: Sean Silverthorne
    • 17 Dec 2008
    • Lessons from the Classroom

    ‘Ted Levitt Changed My Life’

    president and CEO of Estée Lauder International Inc. "Ted's writings taught me that relationship management is particularly relevant in a global business," she adds. "I knew every single department store owner in every part... View Details
    Keywords: by Julia Hanna; Education; Retail
    • 21 Jul 2015
    • First Look

    First Look: July 21, 2015

    counterweights, encouraging the preservation of some valued elements of the old institutional order alongside new elements that allow for change and survival. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49377... View Details
    Keywords: Sean Silverthorne
    • 01 Apr 2001
    • News

    Jimmy Lai Chee-ying: Rags, Riches, and Risk

    with stores across East and Southeast Asia. The company became the subject of a 1990 HBS case study. In 1989, Lai branched out into the media world, starting up Next, an irreverent Cantonese-language magazine that quickly clicked with the... View Details
    Keywords: Alejandro Reyes; Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores
    • 16 Apr 2007
    • Research & Ideas

    Delivering the Digital Goods: iTunes vs. Peer-to-Peer

    the Market for Digital Information Goods," is among the first efforts to study the interactions of two entirely new and radical business models operating in the same market. Sean Silverthorne: What attracted you to research this area... View Details
    Keywords: by Sean Silverthorne; Music
    • 05 Feb 2008
    • First Look

    First Look: February 5, 2008

    Cohen and Breno Schmidt Abstract We explore a new channel for attracting inflows using a unique dataset of corporate 401(k) retirement plans and their mutual fund family trustees. Families secure substantial inflows by being named trustee... View Details
    Keywords: Martha Lagace

      Ward Melville

      After mass-producing shoes for soldiers in World War I, Melville and an associate opened Thom McAn’s in New York as a low cost, high quality shoe retailer. The chain eventually encompassed over 1,200 stores. With Thom McAn’s as its View Details
      Keywords: Retail
      • 28 Jul 2015
      • First Look

      First Look: July 28, 2015

      international expansion and in the early 2010s Jimmy Choo had a store network encompassing 150+ stores in 30+ countries and was present in the most prestigious department and specialty View Details
      Keywords: Carmen Nobel
      • 01 Dec 2013
      • News

      Len Schlesinger Returns

      other. Right now I feel very much like a kid in a candy store who is trying not to overeat. What are you looking forward to working on? I continue to be intrigued by the role of entrepreneurial activity inside large corporations. Right... View Details
      Keywords: Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores
      • 24 May 2011
      • First Look

      First Look: May 24

      this paper we theorize effects of using the knowledge stored in an organizational repository on performance for teams working in dynamic and challenging conditions. We first examine performance effects of team use, a construct assessed by... View Details
      Keywords: Sean Silverthorne
      • 25 Mar 2014
      • First Look

      First Look: March 25

      $13.7 billion, was adding 600 stores a year and expanding into Europe from its U.S. base. Rolf Erikson, Masson's replacement, impressed few analysts and questions lingered about H&M's ability to maintain its rate of expansion. What... View Details
      Keywords: Sean Silverthorne
      • 28 Sep 2010
      • First Look

      First Look: September 28, 2010

      These changes did not—as often assumed—result in the decline of family businesses but instead gave rise to a different kind of competitive and internationally oriented "Mittelstand." The study integrates approaches from new... View Details
      Keywords: Sean Silverthorne
      • 12 Mar 2013
      • First Look

      First Look: March 12

      technology is revolutionizing the global banking and payment industry. It offers new opportunities for banks to provide added convenience to their existing customers in developed countries and reach a large population of unbanked... View Details
      Keywords: Sean Silverthorne
      • 29 Apr 2014
      • First Look

      First Look: April 29

      paper explores the effects of monetary policy parameters and macroeconomic shocks on nominal bond risks, using a New Keynesian model with habit formation and discrete regime shifts in 1979 and 1997. The increase in bond risks after 1979... View Details
      Keywords: Sean Silverthorne
      • 02 Apr 2013
      • First Look

      First Look: April 2

      and previous studies of decentralization in China, I discuss this work according to the theoretical approaches (institutional, ideational, and socio-historical) used to explain the origins of regional differences. I conclude by examining the limitations of the View Details
      Keywords: Sean Silverthorne