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  • 05 Apr 2021
  • Blog Post

The MBA Response: A Calling to Leadership & Service

graduates recognized that many struggling organizations could benefit from those with MBA skills -- marketing, finance, strategy, etc. -- to navigate unprecedented challenges. As they spoke to friends about this, they found hundreds of... View Details
  • Web

Volunteer - Alumni

volunteers are dedicated to the idea that you and your classmates have the most memorable reunion possible. You can join the effort (and fun!) of organizing your next reunion. Raise Funds for HBS By securing support from fellow... View Details
  • 20 Jul 2010
  • First Look

First Look: July 20

managed market disruptions and opportunities through acquisition and organic innovations. Its latest brands, 3DVIA, offers 3D models and lifelike experiences to a new non-professional client category, the consumer. In November 2009,... View Details
Keywords: Martha Lagace
  • April 2008 (Revised October 2008)
  • Case

TD Canada Trust (A): The Green and the Red

By: Dennis Campbell and Brent Kazan
The case series illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers... View Details
Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Customer Satisfaction; Commercial Banking; Profit; Balanced Scorecard; Organizational Change and Adaptation; Banking Industry; Canada
Related
  • 08 Feb 2022
  • Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

Communication Networks during the COVID-19 Pandemic. Zuzul is an assistant professor in the Strategy Unit at HBS and specializes in how leaders and organizations navigate new industries and periods of... View Details
Keywords: by Jay Fitzgerald
  • January 2022 (Revised April 2025)
  • Case

Steem Versus Hive: Testing Blockchain Governance

By: Shikhar Ghosh and Shweta Bagai
This case examines a pivotal governance conflict that occurred in 2020 when Justin Sun, founder of the TRON blockchain, acquired Steemit Inc., the company behind a popular social media platform operating on the Steem blockchain. Steem, launched in 2016 by Daniel... View Details
Keywords: Blockchain; Mergers and Acquisitions; Values and Beliefs; Corporate Governance; Organizational Culture; Social and Collaborative Networks; Technology Industry
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  • Web

Impact Investing | Social Enterprise | Harvard Business School

perspectives, including Shawn Cole , Vikram Gandhi , Michael Chu , Kash Rangan , George Serafeim , Julie Battilana , and others. As importantly, our alumni are shaping, accelerating and leading investing for impact across the globe – from BlackRock, to Root Capital, to... View Details
  • June 2017 (Revised May 2019)
  • Supplement

Kjell and Company: Motivating Salespeople with Incentive Compensation (B)

By: Doug J. Chung
Kjell & Company was a Swedish retail electronics chain founded in 1988 by brothers Marcus, Mikael and Fredrik Dahnelius. The company operated 84 stores, all company-owned, located mainly in the metropolitan areas of Sweden’s most popular cities: Stockholm, Gothemburg... View Details
Keywords: Salesforce Management; Compensation and Benefits; Motivation and Incentives; Change Management; Behavior; Electronics Industry; Sweden
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  • 19 Oct 2016
  • HBS Seminar

Luís Cabral, NYU Stern School of Business

  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

they get there." Not only do CEOs struggle to learn how to run a company from a lonely role at the top, but they often quickly find that the network of coworkers they relied on for years are no longer faithful allies. “They don’t realize... View Details
Keywords: by Michael Blanding
  • Web

Faculty & Research - Health Care

health care Research Collections Advancing Global, Public, and Societal Health Building Entrepreneurial Organizations Fostering Innovation in Life Sciences Increasing Value in Care Delivery Understanding Health Systems, Payors, and... View Details
  • 2014
  • Chapter

The Language of Global Management

By: Tsedal Neeley
Over the last two decades, organizations seeking global expansion have been mandating an English lingua franca, or common language to facilitate global collaboration regardless of the country location of their headquarters. This article explains why stipulating a... View Details
Keywords: Language; Lingua Franca; Networks; Governance; Information Technology; Management; Ethics; Emerging Markets; Innovation and Invention
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  • Web

Faculty & Research - Global

Faculty & Research Facilitating faculty research and case development on an international scale Our unprecedented network of research centers and regional offices in key areas of the world enable faculty to work with leaders, industry,... View Details
  • 08 Mar 2004
  • Research & Ideas

Creating Value in Your Business Ecosystem

delivery of a company's own offerings. Like an individual species in a biological ecosystem, each member of a business ecosystem ultimately shares the fate of the network as a whole, regardless of that member's apparent strength. From... View Details
Keywords: by Marco Iansiti & Roy Levien
  • 04 Sep 2013
  • What Do You Think?

How Relevant is Long-Range Strategic Planning?

"What organizations need to do is break old habits of practicing planning as ceremonial processes that are conducted periodically. That'll probably happen Those that don't just won't survive." This led to the question of why... View Details
Keywords: by James Heskett
  • Web

Becoming a Board Member - Alumni

needed and then create a list of organizations and their directors. After that, you'll be ready to: Get the word out - inform your network of your interest in joining a board Leverage family/friend... View Details
  • Web

HBS - The year in Review

leaders, reinventing how companies and organizations will compete and thrive in the age of artificial intelligence. Based at HBS but open to all faculty across the University, the Institute will leverage and extend the School’s strengths... View Details
  • February 2025
  • Article

Deep Responsibility, SDGs, and Asia: A Historical Perspective

By: Geoffrey Jones
Although it was only in 2015 the 17 SDGs were adopted by UN Member States, many of the underlying ideas can be found in the strategies of some businesses going back to the nineteenth century. Asia was the home of many of the most advanced concepts of business... View Details
Keywords: ESG; Multinational Corporation; Sustainability; Corporate Social Responsibility and Impact; Multinational Firms and Management; Corporate Governance; Leadership; Asia
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  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

which can be large in some cases. Download the paper: http://www.hbs.edu/research/pdf/08-054.pdf The Small World of Investing: Board Connections and Mutual Fund Returns Authors:Lauren Cohen, Andrea Frazzini, and Christopher Malloy Abstract This paper uses social View Details
Keywords: Martha Lagace
  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

Business School’s Ranjay Gulati looks at how it tackled the challenge. He identifies several important takeaways for other multinationals: Give the local organizations clout, embrace creative abrasion, build strong functions, and... View Details
Keywords: Carmen Nobel