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  • All HBS Web  (15,277)
    • People  (49)
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  • 03 May 2023
  • News

Managing Through Crisis

  • 2015
  • Working Paper

Service Quality, Inventory and Competition: An Empirical Analysis of Mobile Money Agents in Africa

By: Karthik Balasubramanian and David F. Drake
The use of electronic money transfer through cellular networks ("mobile money") is rapidly increasing in the developing world. The resulting electronic currency ecosystem could improve the lives of the estimated 2 billion people who live on less than $2 a day by... View Details
Keywords: Operations Strategy; Base Of The Pyramid; Mobile Money; Inventory Management; Competition; Currency; Service Operations; Mobile and Wireless Technology
Citation
SSRN
Related
Balasubramanian, Karthik, and David F. Drake. "Service Quality, Inventory and Competition: An Empirical Analysis of Mobile Money Agents in Africa." Harvard Business School Working Paper, No. 15-059, January 2015. (Revised October 2015.)
  • 03 Nov 2014
  • News

Activists Fall Short on Coaching Management

  • 27 Jun 2016
  • News

Net Neutrality Rules Will Make Winners and Losers Out of Businesses

  • 27 Oct 2016
  • Blog Post

Meet the Management Consulting Club

Mission Statement The Management Consulting Club is one of the most popular student clubs on campus with an annual membership of over 250 students. We aim to serve as a bridge... View Details
Keywords: Consulting
  • Web

Blending Traditional Models of Philanthropy with Business | Social Enterprise | Harvard Business School

Blending Traditional Models of Philanthropy with Business Background Making a difference in the world, as cliché as it sounds, is a fundamental value that drives my career. My father practiced traditional... View Details
  • 2015
  • Other Unpublished Work

Do Managers Have a Role to Play in Sustaining the Institutions of Capitalism?

By: Rebecca Henderson and Karthik Ramanna
In a capitalist system based on free markets, do managers have responsibilities to the system itself? If they do, should these responsibilities shape their behavior when they engage in the political processes that structure the institutions of capitalism? The... View Details
Keywords: Capitalism; Lobbying; Leadership; Economic Systems; Managerial Roles; Business and Government Relations
Citation
Read Now
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Henderson, Rebecca, and Karthik Ramanna. "Do Managers Have a Role to Play in Sustaining the Institutions of Capitalism?" Governance Studies, The Initiative on 21st Century Capitalism, No. 20, Brookings Institution, 2015.
  • December 2006 (Revised October 2007)
  • Course Overview Note

Managing Networked Businesses: Course Overview for Educators

By: Thomas R. Eisenmann
Provides an overview for educators of concepts covered in the MBA elective course, "Managing Networked Businesses," (MNB). MNB focuses on management challenges in businesses that exhibit network effects. Such businesses comprise a large and growing share of the global... View Details
Keywords: Networks; Business Organization
Citation
Related
Eisenmann, Thomas R. "Managing Networked Businesses: Course Overview for Educators." Harvard Business School Course Overview Note 807-104, December 2006. (Revised October 2007.)​
  • October 2010
  • Case

CDG: Managing in China's Economic Transformation

By: Roy Y.J. Chua, Shaohui Chen and Lisa Kwan
China Data Group (CDG) is a leading business processes outsourcing company based in Beijing, China. Roc Yang, chairman of CDG, had to confront a dilemma when he discovered that one of his senior managers gave a gift to a potential client in an effort to win a large... View Details
Keywords: Cross-Cultural and Cross-Border Issues; Management Practices and Processes; Emerging Markets; Negotiation Deal; Relationships; Networks; Societal Protocols; China
Citation
Educators
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Chua, Roy Y.J., Shaohui Chen, and Lisa Kwan. "CDG: Managing in China's Economic Transformation." Harvard Business School Case 411-067, October 2010.
  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

adversarial situation, and it's just a lost opportunity." A Call To Arms So how can business managers make better use of a company's support departments? They need to keep... View Details
Keywords: by Carmen Nobel
  • 24 Apr 2024
  • News

What Managers Can Learn from Jazz Improvisation

  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

strengths of and barriers to commitment and performance. These task forces are clearly instructed by the CEO or business unit manager (depending on the level View Details
Keywords: by Martha Lagace
  • Article

Memo to CEOs: The Five Half-Truths of Business

By: Robert Simons, Henry Mintzberg and Kunal Basu
Keywords: Management; Communication
Citation
Find at Harvard
Related
Simons, Robert, Henry Mintzberg, and Kunal Basu. "Memo to CEOs: The Five Half-Truths of Business." Fast Company, no. 59 (June 2002): 117–121.
  • Teaching Interest

Data Science for Managers

  • Served as a teaching fellow; assisted MBA students with classroom coding exercises. 
  • Developed course materials, including new case studies, technical notes, and code notebooks students used to analzye case data. 
  • Developed interactive web... View Details
  • 23 Jul 2014
  • News

Harvard Business School Appoints Matt Segneri Director of Its Social Enterprise Initiative

  • December 2007 (Revised September 2011)
  • Case

Global Knowledge Management at Danone (A)

By: Amy C. Edmondson, Bertrand Moingeon, Vincent Marie Dessain and Ane Damgaard Jensen
This case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through... View Details
Keywords: Decision Choices and Conditions; Employee Relationship Management; Knowledge Management; Knowledge Sharing; Social and Collaborative Networks; Expansion; Consumer Products Industry; France
Citation
Educators
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Related
Edmondson, Amy C., Bertrand Moingeon, Vincent Marie Dessain, and Ane Damgaard Jensen. "Global Knowledge Management at Danone (A)." Harvard Business School Case 608-107, December 2007. (Revised September 2011.)
  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

misread, and referenced article ever written by a Nobel Laureate economist. And it’s still being argued today. In “A Friedman Doctrine--The Social Responsibility of Business Is to Increase its Profits,”... View Details
Keywords: by James Heskett
  • 26 Nov 2013
  • News

Managing People on a Sinking Ship

  • March 2000 (Revised August 2000)
  • Background Note

Transition to General Management Website

By: David A. Garvin and Jeffrey Berger
Describes the transition from functional to general management. Describes the distinctive challenges of the general manager's job as well as how best to manage the short-term results of assuming a position as general manager. View Details
Keywords: Transition; Business or Company Management; Managerial Roles; Outcome or Result; Problems and Challenges
Citation
Educators
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Related
Garvin, David A., and Jeffrey Berger. "Transition to General Management Website." Harvard Business School Background Note 300-126, March 2000. (Revised August 2000.)
  • 01 Apr 1997
  • News

Management Update Launched

Managers trying to make sense out of a continuously changing business environment should check out the latest from Harvard Business School... View Details
Keywords: Judith A. Ross
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