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  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

employee monitoring makes the case that if business owners are interested in their customer-facing workers learning and making progressively better decisions over time, they're far better off taking a hands-off approach and granting more... View Details
Keywords: by Dennis Fisher; Entertainment & Recreation
  • 02 Apr 2007
  • Lessons from the Classroom

Making the Move to General Manager

they've been learned in the program. At the same time, it provides benefits to the sponsoring organizations by requiring participants to work on personally relevant issues. It does, however, have one other... View Details
Keywords: by Martha Lagace
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

Why are so many businesses—though seemingly intent on fostering innovation—unable to get new products through their organizations and into the marketplace? Ed Ludwig faced such circumstances as the new president of New Jersey-based Becton... View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 22 Sep 2003
  • Research & Ideas

When Protestors Knock at Your Door

As globalization trends increase, so does the ability of non-governmental organizations such as Greenpeace, Oxfam International, and the World Wildlife Fund to shape public and corporate policy on everything from human rights to labor... View Details
Keywords: by Cynthia Churchwell
  • October 2022
  • Case

Ceibal: Sustaining and Scaling Educational Innovation in Uruguay

By: John J-H Kim, Michael Chu and Mariana Cal
Ceibal was founded in 2007 in Uruguay, as an initiative to reduce the digital gap in the country. After playing an important role providing a smooth transition to remote learning during COVID, Ceibal in 2022 must now determine the best way to fulfill its mission to "be... View Details
Keywords: Digital Gap; COVID-19 Pandemic; Education; Teaching; Digital Platforms; Technology Adoption; Technological Innovation; Social Issues; Transformation; Corporate Social Responsibility and Impact; Mission and Purpose; Education Industry; Latin America; South America; Uruguay
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  • 29 Jan 2015
  • Blog Post

Ask about the FIELD Immersion during your next interview

From Argentina to China, over 900 first-year students recently wrapped up a 10 day immersion experience with organizations around the globe. The immersion is part of the FIELD curriculum where student teams develop a new product or... View Details
  • 10 Sep 2024
  • Blog Post

Leading with Creative Problem Solving: Ron Kurtz (MBA 1967)

Learn about the career resources available to HBS alumni through HBS Career & Professional Development As a youngster, I used to create “stores” in my driveway, selling things to other neighborhood kids. It was an entrepreneurial... View Details
  • December 2022
  • Article

Entry Points: Gaining Momentum in Early-Stage Cross-Boundary Collaborations

By: Eva Flavia Martínez Orbegozo, Jorrit de Jong, Hannah Riley Bowles, Amy Edmondson, Anahide Nahhal and Lisa Cox
To address complex social challenges, it is widely recognized that leaders from public, for-profit, and civic organizations should join forces. Yet, well-intended collaborators often struggle to achieve alignment and fail to gain traction in their joint efforts. This... View Details
Keywords: Groups and Teams; Social and Collaborative Networks; Goals and Objectives
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  • 9 Jul 2021
  • Interview

Matthew Barzun and Amy Edmondson

By: Amy C. Edmondson and Matthew Barzun
Writer Matthew Barzun speaks with Harvard Professor and author Amy Edmondson about Barzun's book, "The Power of Giving Away Power: How the Best Leaders Learn to Let Go". Matthew Barzun has served as U.S. ambassador to the United Kingdom and Sweden. He served as... View Details
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  • June 2014
  • Case

Starbucks Coffee Company: Transformation and Renewal

By: Nancy F. Koehn, Kelly McNamara, Nora N. Khan and Elizabeth Legris

Starbucks Coffee Company: Transformation and Renewal analyzes the turnaround and reconstruction of Starbucks Coffee Company from 2008 to 2014 as led by CEO and co-founder Howard Schultz. The case offers executives and students an opportunity to examine in depth how... View Details

Keywords: Howard Schultz; Starbucks; Transformation; Turnaround; Change; Decision Making; Entrepreneurship; Growth and Development; Leadership; Organizations; Problems and Challenges; Risk and Uncertainty; Strategy; Value; Consumer Products Industry; Food and Beverage Industry; Retail Industry; North and Central America; Europe; Asia; South America; Middle East; Latin America
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  • 19 Dec 2016
  • Blog Post

The Making of An Internship: Impact

Join HBS Career & Professional Development (CPD) as we follow three students throughout their summer internships, and learn best practices for creating a successful summer program. Internships by design are just ten to twelve weeks,... View Details
Keywords: All Industries

    Robert S. Huckman

    Robert Huckman is the Albert J. Weatherhead III Professor of Business Administration at Harvard Business School, the Howard Cox Faculty Chair of the HBS Healthcare Initiative, and the Senior Associate Dean for External... View Details

    Keywords: biotechnology; health care; manufacturing; pharmaceuticals
    • Web

    Publications - Faculty & Research

    2025): 141–145. Article Faith and Assimilation: Italian Immigrants in the U.S. By: Stefano Gagliarducci and Marco Tabellini How do ethnic religious organizations influence immigrant assimilation? To answer this question, we assemble novel... View Details
    • March 2007 (Revised April 2007)
    • Case

    McDonald's Corporation: Managing a Sustainable Supply Chain

    By: Ray A. Goldberg and Jessica Droste Yagan
    McDonald's seeks to learn from a successful response to Greenpeace's Amazon deforestation campaign in order to make its supply chain more socially and environmentally responsible. View Details
    Keywords: Food; Supply Chain Management; Multinational Firms and Management; Corporate Social Responsibility and Impact; Environmental Sustainability; Management Systems; Food and Beverage Industry
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    • 03 Feb 2017
    • Blog Post

    The Making of an Internship

    For the first time, our office followed three students from the classroom to their summer internship workplaces. Learn how to create a successful internship environment by watching as these students tell all. Meet Francesca Ioffreda,... View Details
    Keywords: All Industries
    • 22 Jan 2018
    • Sharpening Your Skills

    Why You Are Unhappy at Work

    jobs for the right mix of organizational support and responsibility. Why Can't Organizations Engage Their Employees? Who is responsible for generating employee engagement? asks James Heskett The employee or the employee's managers? What's... View Details
    Keywords: by Sean Silverthorne
    • 05 May 2025
    • Blog Post

    Meet the Tech Club

    One Capital, Stack Overflow, Perplexity, and Hebbia. Internal Development and Workshops: Throughout the year, we organize sessions tailored to the needs of both students transitioning into tech and those with existing tech backgrounds.... View Details
    Keywords: Technology; General High Technology; Other Technology
    • Research Summary

    The Process of Managing Business Transformation

    By: Richard L. Nolan
    Richard L. Nolan is examining the process of business transformation, which he characterizes as the creative destruction of industrial economy management principles and the evolution of a set of workable management principles for the information economy. According to... View Details
    • 28 May 2021
    • Blog Post

    Taking Measure on Memorial Day

    you could do more.” With Jamie in mind, I’ve learned that successes and failures are not measures of a life well-lived. Instead, I’ve learned that a legacy is defined by the ways in which we share our gifts... View Details
    • Research Summary

    THEME #2: BUILDING CAPABILITIES THROUGH VARIATION

    Prior work has yet to establish definitively the role that variation (e.g. in individuals' activities or organizational processes) plays in the development of capabilities.  Variation is usually either not considered (e.g., the learning curve examines... View Details