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  • March 2006 (Revised February 2007)
  • Case

UBS: Towards the Integrated Firm

By: Rajiv Lal, Nitin Nohria and Carin-Isabel Knoop
In late June 2005, UBS Group CEO Peter Wuffli--anointed "Master of Zurich" by the financial press--was returning to Zurich from the firm's latest three-day Senior Leadership Conference (SLC). Tapping 600 top managers, this SLC featured an outdoor event at a former... View Details
Keywords: Integration; Programs; Leadership; Talent and Talent Management; Trust
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Lal, Rajiv, Nitin Nohria, and Carin-Isabel Knoop. "UBS: Towards the Integrated Firm." Harvard Business School Case 506-026, March 2006. (Revised February 2007.)
  • Web

Topics - HBS Working Knowledge

(23) Commercial Banking (3) Commercialization (2) Communication Intention and Meaning (12) Communication Strategy (20) Communication Technology (9) Communication (105) Compensation and Benefits (61) Competency and Skills (73) Competition... View Details
  • Web

2023 Reunion Presentations - Alumni

Recording Leveraging HBS Online for Social Impact in the Education Sector Senior Lecturer Monique Burns Thompson (MBA 1993) + More Info – Less Info HBS and the Harvard Graduate School of Education have partnered to develop a multi-course View Details
  • Web

Organizational Behavior Curriculum - Faculty & Research

Crafting Your Life: The First 10 Years Post MBA Leslie Perlow Fall 2025 Q1Q2 3.0 Leadership Execution and Action Planning (LEAP) Ryan Raffaelli Spring 2026 Q3Q4 3.0 Mastering Consulting and Advisory Skills... View Details
  • 2011
  • Book

The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work

By: Teresa M. Amabile and Steve J. Kramer
The most effective managers have the ability to build a cadre of employees who have great inner work lives-consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine... View Details
Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
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Amabile, Teresa M., and Steve J. Kramer. The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work. Harvard Business Review Press, 2011.
  • 16 Mar 2015
  • Research & Ideas

Advice on Advice

realize that it involves skills that can be learned and refined, according to Harvard Business School professors David A. Garvin and Joshua D. Margolis. Highly skilled advisers pay close attention to how... View Details
Keywords: by Dina Gerdeman

    Arthur I Segel

    View Details
    Keywords: federal government; real estate
    • Web

    Technology & Innovation - Faculty & Research

    AI is reshaping the economics of software development. Keywords: AI and Machine Learning ; Venture Capital ; Innovation Leadership ; Technological Innovation ; Technology Industry ; United States Citation Educators Related Srinivasan,... View Details
    • February 2011
    • Case

    oDesk: Changing How the World Works

    By: Boris Groysberg, David A. Thomas and Jennifer M. Tydlaska
    It is 2010, and Gary Swart, CEO of oDesk, is contemplating the next steps for his organization. Founded in 2004 in California, oDesk operates an online marketplace which matches Employers with Contractors. oDesk provides fact-based information on Contractors, including... View Details
    Keywords: Recruitment; Leadership; Growth and Development Strategy; Digital Platforms; Marketplace Matching; Corporate Strategy; Internet and the Web; Consulting Industry
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    Groysberg, Boris, David A. Thomas, and Jennifer M. Tydlaska. "oDesk: Changing How the World Works." Harvard Business School Case 411-078, February 2011.
    • 13 Jan 2009
    • First Look

    First Look: January 13, 2009

    Business School Case 409-060 This case illustrates the leadership and management challenges of starting a new firm based on a new business model and how success creates pressures that challenge the work/life balance which was one of the... View Details
    Keywords: Martha Lagace
    • April 2024
    • Case

    Michelin in Motion: Putting Purpose to Work

    By: Hubert Joly, Nitin Nohria and Emilie Billaud
    When he became CEO, facing limited growth prospects, a low valuation, and therefore a stagnating share price, Menegaux and his team launched a set of initiatives to reposition Michelin. These included (1) articulating a clear purpose (“We care about giving people a... View Details
    Keywords: Transformation; Talent and Talent Management; Innovation Strategy; Leading Change; Goals and Objectives; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Identity; Motivation and Incentives; Corporate Strategy; Diversification; Value Creation; Mission and Purpose; Valuation; Manufacturing Industry; Rubber Industry; Transportation Industry; Europe; France
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    Joly, Hubert, Nitin Nohria, and Emilie Billaud. "Michelin in Motion: Putting Purpose to Work." Harvard Business School Case 324-127, April 2024.
    • June 2020 (Revised October 2020)
    • Case

    What Went Wrong with Boeing's 737 Max?

    By: William W. George and Amram Migdal
    This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346 people died: the crash of Lion Air flight 610 on October 29, 2018, in Indonesia, and the crash of Ethiopian Airlines... View Details
    Keywords: Communication; Communication Intention and Meaning; Communication Strategy; Forms of Communication; Announcements; Decision Making; Decision Choices and Conditions; Judgments; Ethics; Moral Sensibility; Values and Beliefs; Globalization; Global Strategy; Governance; Corporate Accountability; Governance Controls; Human Resources; Resignation and Termination; Leadership; Leadership Style; Management; Business or Company Management; Crisis Management; Management Practices and Processes; Management Skills; Management Style; Management Systems; Risk Management; Time Management; Markets; Demand and Consumers; Digital Platforms; Supply and Industry; Duopoly and Oligopoly; Industry Structures; Operations; Product Development; Organizations; Organizational Change and Adaptation; Organizational Culture; Outcome or Result; Failure; Success; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Risk and Uncertainty; Safety; Strategy; Transportation; Air Transportation; Aerospace Industry; Air Transportation Industry; Africa; Ethiopia; Asia; Indonesia; North and Central America; United States; Seattle; Chicago
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    George, William W., and Amram Migdal. "What Went Wrong with Boeing's 737 Max?" Harvard Business School Case 320-104, June 2020. (Revised October 2020.)
    • May 2024 (Revised May 2025)
    • Case

    Hakluyt: From Corporate Intelligence to Trusted Advisors

    By: Joseph B. Fuller and Lena Duchene
    Established in 1995 by a group of ex-British intelligence officers, Hakluyt & Company (Hakluyt) was a corporate advisory firm that generated insights by leveraging a unique blend of internal expertise and a global network of well-connected individuals. Since 2019, the... View Details
    Keywords: Business Growth and Maturation; Business Model; Talent and Talent Management; Capital Structure; Cash Flow; Corporate Finance; Equity; Stock Shares; Corporate Governance; Business History; Compensation and Benefits; Recruitment; Leadership Style; Growth Management; Management Succession; Organizational Culture; Performance Evaluation; Networks; Partners and Partnerships; Business Strategy; Competitive Advantage; Transformation; Consulting Industry; Europe; United Kingdom; England; London
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    Fuller, Joseph B., and Lena Duchene. "Hakluyt: From Corporate Intelligence to Trusted Advisors." Harvard Business School Case 824-200, May 2024. (Revised May 2025.)
    • Profile

    Brice Fodouop

    products more expensive.” With a goal of establishing a food & beverage company in his home continent, Brice has pursued a career path that prepares him for leadership in manufacturing. “That’s why I studied engineering, then joined... View Details
    • 24 Feb 2021
    • Lessons from the Classroom

    What History's Biggest Wars Teach Us About Leading in Peace

    for corporate leaders and entrepreneurs. After all, leadership challenges, strategic choices, and high-stakes negotiations are constants not only in conflicts among nations, but in the business world, too, he points out. So business... View Details
    Keywords: by Lane Lambert
    • 30 Jan 2007
    • First Look

    First Look: January 30, 2007

    http://www.hbs.edu/research/pdf/07-050.pdf   Cases & Course MaterialsNone this week.   PublicationsTrue North: Discover Your Authentic Leadership Author:William W. George Publication:San Francisco: Jossey-Bass, 2007 Abstract Based on... View Details
    Keywords: Martha Lagace
    • Web

    Curriculum - Business & Environment

    concepts: Business and Government Relations, Business Ethics, Corporate Governance Leadership and Corporate Accountability Aviva plc: Examining Net Zero Battle for the Soul of Capitalism: Unilever and the Kraft Heinz Takeover Bid (A) Key... View Details
    • 06 Sep 2016
    • Blog Post

    What Makes the HBS MBA unique?

    understanding of business in emerging markets. The FIELD program is a great addition to the case method because it gives you the opportunity to practice the business skills you learn about in class, and it’s a great test in View Details
    • 2011
    • Book

    Being the Boss: The 3 Imperatives for Becoming a Great Leader

    By: Linda A. Hill and Kent Lineback
    You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers. You're constantly fighting fires. You're mired in office politics. You end each day exhausted and... View Details
    Keywords: Management; Leadership; Management Skills; Employee Relationship Management; Personal Development and Career; Groups and Teams; Social and Collaborative Networks
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    Hill, Linda A., and Kent Lineback. Being the Boss: The 3 Imperatives for Becoming a Great Leader. Harvard Business Review Press, 2011.
    • Profile

    Merve Ciplak

    because, “I saw it as the seminal private industry degree.” Merve believes the combined JD/MBA degree best positions her for leadership in a rapidly changing world. “Today, businesses are creating innovations that law and governments... View Details
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