Knowledge Work - Publications - Faculty & Research

08 Mar 2011
First Look

First Look: March 8

with a supporting appendix that describes 19 additional immigrants or immigrant families and their firms. Working PapersCompeting Ad Auctions Authors:Itai Ashlagi, Benjamin Edelman, and Hoan Soo Lee Abstract We present a two-stage model... View Details

Keywords: Sean Silverthorne

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Initiatives & Projects - Faculty & Research

research, study, and practice. Health Care The Health Care Initiative serves as a gateway for health care research, educational programs, and collaboration across all sectors of the health care industry. Impact Investments The Project on Impact Investments is dedicated... View Details

22 Jan 2018
Blog Post

"Luxury, Technology, Integration"

from. Prior to school, I dreamed of being more involved in this area while working as a consultant for BCG in Colombia. In the past two years, I have built more knowledge through another internship at Cole... View Details

Keywords: Consumer Products / Retail

23 Dec 2002
Research & Ideas

Setting the Stage: A Young Scholar at HBS

Rohit Daniel Wadhwani's research and teaching interests lie in business and financial history and public policy. He received his B.A. with honors from Yale College in 1991. From 1991 to 1995 he worked as a management consultant with APM... View Details

Keywords: by Laura Linard; Banking; Financial Services

22 Sep 2011
Working Paper Summaries

Measuring Teamwork in Health Care Settings: A Review of Survey Instruments

Keywords: by Melissa A. Valentine, Ingrid M. Nembhard & Amy C. Edmondson; Health

02 Apr 2014
What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

when he said that George Gilder correctly defines knowledge and entrepreneurship as the true driving forces of capitalism. "Airbnb and like companies are accelerating capitalism, not replacing it." As Hugh Quick put it,... View Details

Keywords: by James Heskett; Service

26 Mar 2024
Research & Ideas

How Humans Outshine AI in Adapting to Change

the (Proverbial) Fireworks Can Autonomous Vehicles Drive with Common Sense? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Designer's note: Image created uses elements from... View Details

Keywords: by Rachel Layne; Technology; Information Technology

17 Mar 2008
Research & Ideas

The Lessons of Business History: A Handbook

knowledge of historical context. Q: What are you working on now? A: I'm completing a book for Oxford University Press on the globalization of the beauty industry from the 19th century. I'm trying to practice... View Details

Keywords: by Sean Silverthorne

14 Dec 2021
Op-Ed

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

performance. Michael Beer is the Cahners-Rabb Professor of Business Administration, Emeritus, at Harvard Business School. [Image: Unsplash/Andrej Lišakov] Related reading from the Working Knowledge Archives... View Details

Keywords: by Michael Beer

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Degrees, Certifications & Alumni Status | About

working at the intersection of science and society, with deep understanding of biotechnology, life sciences, and management. The two-year MS/MBA builds upon students’ existing biotech and life sciences View Details

25 Apr 2023
Op-Ed

How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

Fashion’s Resource? Will Challenged Amazon Tweak Its Retail Model Post-Pandemic? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Unsplash/Inspirationfeed View Details

Keywords: by John Deighton; Fashion; Retail; Consumer Products

11 Apr 2023
Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

your values and style. My preference is to employ people who are polite but firm, welcoming but professional. You might decide to retain your predecessor’s EA because of his or her knowledge about how the place View Details

Keywords: by John Quelch

19 Sep 2023
HBS Case

How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

Artificial Intelligence Be Regulated—if at All? Is AI Coming for Your Job? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: AI Generation View Details

Keywords: by Ben Rand; Technology; Information Technology

11 Jun 2024
In Practice

The Harvard Business School Faculty Summer Reader 2024

As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details

Keywords: by Avery Forman

February 2021
Background Note

Jobs to Be Done: A Toolbox

By: Derek C. M. van Bever, Bob Moesta, Iuliana Mogosanu, Shaye Roseman and Katie Zandbergen

The Jobs to Be Done methodology is both a theory and a practical approach for understanding customer behavior and why people make the choices they make. Many practitioners, whether they work for startups or incumbent businesses, find Jobs to Be Done useful because it... View Details

Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Knowledge Acquisition; Attitudes; Perception; Theory; Behavior; Customer Relationship Management

Citation

Educators

Purchase

17 Dec 2007
Research & Ideas

The Rise of Medical Tourism

might be more efficient to move the patients to where the doctors are as long as we are not compromising the health care of the patients." Khanna recently sat down with HBS Working Knowledge to discuss... View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

08 Jan 2020
Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

knowledge you have, the more connections you can make.” This certainly seems to make sense in a football context when considering the most successful coach of all: 67-year-old Bill Belichick of the New England Patriots. Despite an... View Details

Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

01 Mar 2021
Blog Post

Best Practices for Creating a Successful Virtual Internship

In the wake of COVID-19, organizations around the world quickly made changes to how they got work done, including managing summer internships. For many organizations, that meant creating remote internship programs in 2020 that will stay... View Details

Keywords: All Industries

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Accounting & Management - Faculty & Research

Soltes 10 Jun 2025 Cold Call How Bill Wilson Cofounded Alcoholics Anonymous and Created a Lasting Social Movement Re: Robert Simons More Faculty News HBS Working Knowledge 08 Nov 2024 What Wartime Service... View Details

24 Jun 2019
Blog Post

Dance to the Music: How Noa Torok Found Her Dream Job at SoundCloud

became a successful lawyer working for the Israeli Supreme Court. She had hoped she could combine law and business together, but, “I realized that being a lawyer meant working from the sidelines. And I want... View Details

Publications