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- 13 Feb 2006
- Research & Ideas
Turning High Potential into Real Reward
solely a product problem. NB: I imagine that doing a good job of picking that mainstream market is a function of the entrepreneur's own experience in an industry and his or her intuition about the future. Lassiter: Certainly in the cases... View Details
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
cannot be effective unless a concerted effort is made to translate much of that information into knowledge that drives long-term change in channel design. But that rarely happens. Worse, because channel management's immediate job is to... View Details
- 30 Jun 2003
- Research & Ideas
Computer Security is For Managers, Too
tracking configuration changes will pay off over the long run. As many companies discovered with quality management and industrial safety programs, perceptions of tradeoffs between security and productivity are often incorrect. Security... View Details
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
health care costs—the natural tendency is to shift work to the consumer." About 18 percent of US gross domestic product is spent on health care costs, and a certain portion of those expenses are related to operational inefficiencies... View Details
- November 2008
- Teaching Note
Royal DSM N.V.: Information Technology Enabling Business Transformation (TN)
By: Lynda M. Applegate and Deborah Soule
Teaching Note for [807167]. View Details
- August 2021
- Teaching Note
IBM Watson at MD Anderson Cancer Center
By: Shane Greenstein and Mel Martin
Teaching Note for HBS Case No. 621-022. View Details
Keywords: Decision Making; Technological Innovation; Innovation Strategy; Knowledge Management; Knowledge Use and Leverage; Operations; Failure; Information Technology; Applications and Software; Health Care and Treatment; Product Development; Health Industry; Information Technology Industry; Technology Industry; United States; Houston; Texas
- September 2010 (Revised August 2013)
- Case
Liza Davis and the Bargain Hunting Customer
By: Francisco de Asis Martinez-Jerez and Lisa Brem
Liza Davis, an upscale women's fashion retailer, is reeling from worldwide recession and lower demand. Should the company target the fast-growing bargain hunter segment or hold the line on price discounts to preserve their brand image? Customer profitability... View Details
Keywords: Competitive Strategy; Price; Product Positioning; Customer Value and Value Chain; Business Cycles; Financial Crisis; Profit; Knowledge Use and Leverage; Fashion Industry; Retail Industry
Martinez-Jerez, Francisco de Asis, and Lisa Brem. "Liza Davis and the Bargain Hunting Customer." Harvard Business School Case 111-040, September 2010. (Revised August 2013.)
- 12 Jul 2017
- Working Paper Summaries
Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
resources—be it the myriad Amazon product reviews, a rich collection of free videos on YouTube, or Google’s open-source algorithms. Thanks to these tech giants, a significant portion of your ecosystem is already established and readily... View Details
- 01 Nov 2012
- Research & Ideas
Book Excerpt: Judgment Calls
Editor's note. Organizations are living, growing, learning things, but this depth of experience and knowledge can be difficult to tap into. The secret, according to the authors of Judgment Calls: Twelve Stories of Big Decisions and the... View Details
- 23 Jul 2007
- Research & Ideas
HBS Cases: How Wikipedia Works (or Doesn’t)
porous as possible.—Karim R. Lakhani The result has been a product that even academics regularly consult. In late 2005, the scientific journal Nature conducted a study comparing 42 science articles in Wikipedia with the online version of... View Details
- 15 Dec 2008
- Research & Ideas
The Surprisingly Successful Marriages of Multinationals and Social Brands
It is important for the large company to recognize that they do not fully understand or have mastery over the social technology and therefore need to respect the social icon's distinctive knowledge and competencies. In fact, it is most... View Details
- Winter 2024
- Article
Is Pay Transparency Good?
By: Zoë B. Cullen
Countries around the world are enacting pay transparency policies to combat pay discrimination. Since 2000, 71 percent of OECD countries have done so. Most are enacting transparency horizontally, revealing pay between coworkers doing similar work within a firm. While... View Details
Keywords: Policy; Wages; Knowledge Sharing; Job Design and Levels; Negotiation; Performance Productivity; Compensation and Benefits; Motivation and Incentives
Cullen, Zoë B. "Is Pay Transparency Good?" Journal of Economic Perspectives 38, no. 1 (Winter 2024): 153–180.
- February 2024 (Revised March 2024)
- Teaching Note
X: The Foghorn Decision
By: Kyle Myers and Walter Frick
Teaching Note for HBS Case No. 618-060. View Details
Keywords: Alternative Energy; Energy Generation; Energy Sources; Climate Change; Green Technology; Selection and Staffing; Knowledge; Product Design; Product Development; Research and Development; Risk and Uncertainty; Science-Based Business; Innovation and Invention; Auto Industry; Biotechnology Industry; Chemical Industry; Computer Industry; Electronics Industry; Green Technology Industry; Technology Industry
- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
from streaming video to online retailing might profit from using the model because detailed data can be closely tracked and parsed to detect routines,” Ascarza says. More services and products than ever are now sold online. That means the... View Details
- 19 Nov 2001
- Research & Ideas
Alfred Chandler on the Electronic Century
clones. The Approach—the Paths Of Learning My basic purpose in this volume is to carry out the fundamental task of the historian: to record where, when, how, and by whom technical knowledge was commercialized into the new View Details
- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
Casadesus-Masanell and Hervás-Drane provide additional details about their research in the Q&A below. They collaborated in answering the following questions for Working Knowledge via email. Q: It appears that consumers are often... View Details
- 26 Aug 2024
- Research & Ideas
Can AI Match Human Ingenuity in Creative Problem-Solving?
for end users, and can generate an infinite number of ideas quickly, Lane says. But are the ideas any good? To find out, Lane and her fellow researchers asked people to come up with business ideas for the sustainable circular economy, in which View Details
- October 2009
- Teaching Note
GE Money Bank: The M-Budget Card Initiative (TN)
By: Michael L. Tushman, Sebastian Raisch and Christian Welling
Teaching Note for [410052]. View Details
- October 2003 (Revised January 2016)
- Exercise
The BCPC Internet Strategy Team: An Exercise
By: Amy C. Edmondson and Laura Feldman
This short fictional case forms the basis of a team decision-making exercise. The case, inspired by a real decision facing a major telecommunications company, describes a cross-functional management team convened by the CEO for the purpose of developing a... View Details
Keywords: Groups and Teams; Decision Making; Risk and Uncertainty; Information Management; Perspective; Product Launch; Internet and the Web; Knowledge Sharing; Telecommunications Industry
Edmondson, Amy C., and Laura Feldman. "The BCPC Internet Strategy Team: An Exercise." Harvard Business School Exercise 604-035, October 2003. (Revised January 2016.) (Six supplements available for Chris Berkowitz, Dana Jones, Jan Trow, Kim Wilson, Leslie Rhee, and Terry Maneri.)