Information Quality - Publications - Faculty & Research

24 Feb 2020
Research & Ideas

The Hidden Vulnerabilities of Open Source Software

is difficult to fully understand the health and security of FOSS because 1) by design, it is distributed in nature so there is no central authority to ensure quality and maintenance, and 2) FOSS can be freely copied and modified, so it is... View Details

Keywords: by Frank Nagle and Jenny Hoffman; Computer

13 Apr 2009
Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

up being the best takes because they have a magical quality that only exists when musicians are approaching something without an overly detailed plan. Working without a script or with a very loose script forces you to listen intensely to... View Details

Keywords: by Martha Lagace; Music

22 Jul 2019
Book

How to Be a Digital Platform Leader

places to rent; in other words, build up the supply side. Their first challenge was to identify these property owners and rally them in large enough numbers to attract renters. Chesky and Gebbia had the clever idea to avoid starting from scratch, and instead used... View Details

Keywords: by Martha Lagace

Web

Harvard Business School

and Connecticut General Insurance Corporation, where Jones became the first African American board member. Otis Gates III MBA 1963 Otis Gates grew up in Roxbury and graduated from both Harvard College and HBS. In 1968, Gates began his career in View Details

17 Dec 2008
Lessons from the Classroom

‘Ted Levitt Changed My Life’

MBA student, Shapiro visited Levitt to consult about a possible career path in manufacturing. "It was the second time I went to see him," he recalls, "and Ted was visibly nervous. He said, 'Your voice. Your voice has a pleading View Details

Keywords: by Julia Hanna; Education; Retail

02 Oct 2012
News

Green Pioneer

from several different Harvard departments, as well as public officials and engineering firms. The criteria are: quality of life, leadership, resources allocation, natural world, and climate and risk. It’s a rare project that can score... View Details

Keywords: Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs

20 Sep 2004
Research & Ideas

How Consumers Value Global Brands

them on those dimensions while making purchase decisions. We found that one factor—American values—didn't matter much to consumers, although many companies have assumed it is critical. Quality Signal. Consumers watch the fierce battles... View Details

Keywords: by Douglas B. Holt, John A. Quelch & Earl L. Taylor

01 Mar 2016
News

Research Brief: The Benefits of Bias

specialized expertise to the process—which some worry might create subject-area bias in the decision-making process and affect the quality of research. Assistant Professor Danielle Li takes a mathematical approach to examining this issue... View Details

Keywords: Erin Peterson

2010
Working Paper

Performance Tradeoffs in Team Knowledge Sourcing

By: Bradley R. Staats, Melissa Valentine and Amy C. Edmondson

This research examines how teams organize knowledge sourcing (obtaining access to others' knowledge or expertise) and investigates the performance trade-offs involved in two approaches to knowledge sourcing in teams. One approach a team can take is to specialize, such... View Details

Keywords: Information Management; Knowledge Sharing; Knowledge Use and Leverage; Performance Efficiency; Performance Productivity; Quality; Groups and Teams; Information Technology Industry; India

Citation

Read Now

30 Jun 2003
Research & Ideas

Computer Security is For Managers, Too

information about benefit programs probably warrant less protection. The next step is to review the people, processes, and technologies that support those assets, including external suppliers and partners. When you're done with that,... View Details

Keywords: by Robert D. Austin & Christopher A.R. Darby

01 Feb 1997
News

New Releases

include essays from scholars at institutions such as HBS, Stanford, and MIT, as well as from senior managers at Intel, IBM, and Mercer Management Consulting. Drawing on lessons from leading companies of the information age, including... View Details

01 Jun 2013
News

Education Innovation

its economy. Her conclusion, which helped inform HBS's US Competitiveness Project: "The United States must recognize that its long-term growth depends on dramatically increasing the quality of its K–12... View Details

Keywords: Elementary and Secondary Schools; Educational Services

01 Sep 2011
News

The City Solution

mitigation. And because cities are discovering that the greener they are, the better their quality of life and the greater their competitive advantage, they have by necessity become innovative, reality-based drivers of environmental... View Details

Keywords: Garry Emmons; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs

01 Dec 2017
News

Research Brief: Better Brainstorming

Sharique Hasan in a recent working paper. Their field research shows that the highest quality ideas are generated by people open to new experiences engaging with extroverted peers. In 2014, the researchers headed to New Delhi to study the... View Details

Keywords: Jennifer Myers

01 Jun 2015
News

Five-Star Research

measurable impact on a business’s bottom line. For Luca, who has authored several studies on the topic—and is himself an occasional Yelp critic—online reviews are “one of the most powerful information sources that has emerged in decades,... View Details

Keywords: April White; Information; Information

February 2008
Case

SPECIALISTERNE: Sense & Details

Three-quarters of Specialisterne's expert software testing staff are diagnosed with some form of Autistic Spectrum Disorder (ASD). Usually a handicap, ASD conveys talents especially suited to software testing and other highly repetitive tasks that require very high... View Details

Keywords: Business Model; For-Profit Firms; Health Disorders; Employees; Performance Evaluation; Quality; Software; Information Technology Industry

Citation

Educators

Purchase

01 Mar 2004
News

A Case for Coffee

grown by 400,000 small-scale farmers owning fewer than ten acres of land. After much back and forth about the numbers in the case, the difficulties of working with geographically separated small farmers, the challenges of producing high View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Dec 1996
News

October Reunions Break Records, Strengthen Ties

"Nothing I taught you about technology in management information systems has any relevance whatsoever to the world we're living in today," stated F. Warren McFarlan, the School's senior associate dean for External Relations, in his... View Details

Keywords: Mary Jane Higgins; photos by Brooks Kraft

01 Oct 1996
News

The Right Stuff: Getting the Word from MBA Admissions

The Bulletin recently asked Jill H. Fadule, director of MBA Admissions, and Professor Steven C. Wheelwright, senior associate dean and MBA Program chair, to discuss some of the criteria the School uses in considering applications to the MBA Program. Bulletin: What... View Details

01 Mar 2014
News

3-Minute Briefing: Frank Blethen (PMD 35, 1978)

relevant, quality newspaper and deliver it on time. To my knowledge we're the only newspaper in the country that guarantees 5:30 a.m. weekday home delivery, which is very expensive to do. But we think that's critical. About 40 percent of... View Details

Keywords: Hanna, Julia; Seattle Times Company; Information; Information; Information; Information; Information

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