Information Networks - Publications - Faculty & Research

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

Since March, Harvard Business School Working Knowledge has posted more than 80 stories and research papers on the topic of COVID-19, most targeted at managers and the new challenges they face. That's a lot of information to digest. To... View Details

Keywords: by Sean Silverthorne

09 Apr 2007
Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

to win? You can think about this in terms of technology standards, and those lessons are likely to have insight for creating standards in other domains like labor and environment. For instance, we learned how networks of firms have... View Details

Keywords: by Martha Lagace

21 Aug 2012
First Look

First Look: August 21

to isolate exogenous shocks to local ethnic populations, and identify a causal link between local networks and firm trade links. Firms that exploit their local networks (strategic traders) see significant... View Details

Keywords: Sean Silverthorne

2013
Dissertation

Designing Freemium: A Model of Consumer Usage, Upgrade, and Referral Dynamics

By: Clarence Lee, Vineet Kumar and Sunil Gupta

Abstract. Over the past decade "freemium" (free + premium) has become the dominant business model among internet start-ups for its ability to acquire and monetize a large install-base with limited marketing resources. Freemium is a hybrid strategy where a firm offers... View Details

Keywords: Discrete-Continuous Choice Dynamic Structural Models; Bayesian Estimation; Word-of-Mouth; Digital Services; Freemium; Entrepreneurship; Business Model; Motivation and Incentives; Marketing Strategy; Internet and the Web; Consumer Behavior; Marketing Reference Programs; Business Startups

Citation

February 2011 (Revised November 2012)
Case

PatientsLikeMe: An Online Community of Patients

By: Sunil Gupta and Jason Riis

PatientsLikeMe (PLM) is an online community where patients share their personal experiences with a disease, find other patients like them, and learn from each other. The company was founded by Jamie and Ben Heywood when their 29-year-old brother was diagnosed with ALS... View Details

Keywords: Business Startups; Health Disorders; Knowledge Sharing; Growth and Development Strategy; Product Launch; Digital Platforms; Social and Collaborative Networks; Health Industry

Citation

Educators

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10 Mar 2009
First Look

First Look: March 10, 2009

Nanda and Tarun Khanna Abstract This study explores the importance of cross-border social networks for entrepreneurs in developing countries by examining ties between the Indian expatriate community and local entrepreneurs in India's... View Details

Keywords: Martha Lagace

04 Dec 2012
First Look

First Look: December 4

applications available on it. Our model is based on the observation that even if users prefer application variety, applications often also exhibit direct network effects. When there are direct network... View Details

Keywords: Carmen Nobel

17 Dec 2013
First Look

First Look: December 17

thresholds for perceiving minds behind out-group faces (Experiment 3). These experiments suggest that mind perception is a dynamic process in which relevant contextual information such as social identity and out-group threat change the... View Details

Keywords: Carmen Nobel

18 Nov 2015
Research & Ideas

Who Really Determines CEO Salary Packages?

compensation packages look so similar to each other? “Many of them stated that the design of the CEO compensation package was heavily reliant on the proposals produced by the compensation consultant” That’s the main question Susanna Gallani pursues in her working paper... View Details

Keywords: by Carmen Nobel; Consulting

21 Nov 2019
Research & Ideas

Do TV Debates Sway Voters?

87 percent, during the two months before an election, indicating that the information received in this period matters overall. Voters who switched candidates didn’t change their policy preferences. Voters’ policy views remained... View Details

Keywords: by Danielle Kost

13 Sep 2011
First Look

First Look: September 13

(category demand expansion or market share stealing). To help brand managers make informed marketing mix decisions, it is essential that marketing mix models appropriately measure the different effects of marketing instruments. Discrete... View Details

Keywords: Sean Silverthorne

31 Oct 2011
Research & Ideas

The Most Powerful Workplace Motivator

annual salary offer of $115,000 is unfair on its own. They might be perfectly happy with that salary if it weren't for the information that it's below average." And it's not just a matter of money. In several studies of social comparison... View Details

Keywords: by Carmen Nobel

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

start; landing stretch assignments; and building a network of developmental relationships. In framing each of these four challenges from the point of view of the emerging leader, I hope to underscore my belief that management, especially... View Details

Keywords: by Linda Hill

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

gets done and what doesn't can make you the hero. You do the deed no one else wants to do, and you focus your efforts toward producing the results you've decided are most meaningful." Create Alliances "Senior managers should develop View Details

Keywords: by Paul Michelman

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

waters, with asymmetric and unpredictable shocks hitting throughout the value chain. In such an interconnected and uncertain world, entire production networks are at risk of disappearing. Many companies interviewed in our project took... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

October 2021 (Revised February 2023)
Case

Ant Group (A)

By: Krishna G. Palepu, Feng Zhu, Susie L. Ma and Kerry Herman

In 2004, Chinese e-commerce company Alibaba created Alipay, an app to facilitate payments on its e-commerce sites. As Alibaba grew, so did Alipay, until Alipay spawned its own ecosystem of financial technology products and services under the name of Ant Group. By 2020,... View Details

Keywords: Payment Systems; Information Technology; Value Creation; Network Effects; Strategy; Disruptive Innovation; Initial Public Offering; Technology Industry; Financial Services Industry; China

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06 Sep 2004
Research & Ideas

The Innovator’s Battle Plan

Remember the old saying: "It is not the size of the dog in the fight. It is the size of the fight in the dog." Gauging asymmetries is so essential to predicting outcomes because the availability of information about a threat or... View Details

Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth

September 2013 (Revised August 2015)
Background Note

Leadership and Teaming

By: Ethan Bernstein

Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details

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15 Dec 2003
Research & Ideas

The New Global Business Manager

demands." In turn, they can talk to the functional managers who maintain oversight on the company's resources—its financial, human, or information assets—and who are able to see how those need to be developed and diffused around the... View Details

Keywords: by Cynthia Churchwell

30 Jul 2001
What Do You Think?

What’s the Future of Corporate Governance?

parentheses are mine.) Shann Turnbull suggests that the world of corporate governance will benefit from the establishment of "a new type of corporate information and control architecture." In fact, he goes beyond this to propose... View Details

Keywords: by James Heskett

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18 Tips Managers Can Use to Lead Through COVID's Rising Waters

Industry Self-Regulation: What’s Working (and What’s Not)?

First Look: August 21

Designing Freemium: A Model of Consumer Usage, Upgrade, and Referral Dynamics

PatientsLikeMe: An Online Community of Patients

First Look: March 10, 2009

First Look: December 4

First Look: December 17

Who Really Determines CEO Salary Packages?

Do TV Debates Sway Voters?

First Look: September 13

The Most Powerful Workplace Motivator

How New Managers Become Great Managers

Understaffed and Overworked: What Now?

Restarting Under Uncertainty: Managerial Experiences from Around the World

Ant Group (A)

The Innovator’s Battle Plan

Leadership and Teaming

The New Global Business Manager

What’s the Future of Corporate Governance?

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