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    Jeffrey T. Polzer

    Jeff Polzer is the UPS Foundation Professor of Human Resource Management in the Organizational Behavior Unit at Harvard Business School. He studies how people collaborate in teams and across organizational networks to accomplish their individual and collective... View Details

    • 12 PM – 1 PM EDT, 02 May 2017
    • Webinars: Career

    Finding Your Fit: The 6 Essential Elements You Need to Thrive at Work

    Research shows that only 30 percent of Americans, and an even lower percentage of employees around the world, strongly agree that they have a chance to do what they do best every day at work. There is much talk about organizational culture, authenticity and well-being,... View Details
    • October 2002 (Revised March 2013)
    • Case

    Intermountain Health Care

    By: Richard M.J. Bohmer, Amy C. Edmondson and Laura Feldman
    Intermountain Health Care (IHC), an integrated delivery system based in Utah, has adopted a new strategy for managing health care delivery. The approach focuses management attention not only on the facilities where care takes place but also on physician decision making... View Details
    Keywords: Ethnicity; Innovation Strategy; Cost Management; Information Technology; Organizational Structure; Technology Adoption; Performance Improvement; Problems and Challenges; Adoption; Change Management; Cost vs Benefits; Health Care and Treatment; Health Industry; Utah
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    • Program

    Leading in the Digital Era

    professional service firms, unless they are currently leading a digital transformation for a client organization in which they are embedded Individuals and teams are welcome to attend. Participation by multiple company representatives... View Details
    • 13 May 2013
    • Blog Post

    Final presentations and final farewells

    I’ve now mentioned on several occasions this A/B testing project that I have been working on. What I haven’t given much air time to is the MBA group project that we were also tasked with. In addition to our individual projects, the 6 MBA... View Details
    • 2016
    • Book

    The Content Trap: A Strategist's Guide to Digital Change

    By: Bharat Anand
    Companies everywhere face two major challenges today: getting noticed and getting paid. To confront these obstacles, I examine a range of businesses around the world, from Chinese Internet giant Tencent to Scandinavian digital trailblazer Schibsted, from The New... View Details
    Keywords: Networks; Information Technology; Organizational Change and Adaptation; Business Strategy
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    • 21 Mar 2019
    • Working Paper Summaries

    Advancing Computational Biology and Bioinformatics Research Through Open Innovation Competitions

    Keywords: by Blasco, Andrea, Michael G. Endres, Rinat A. Sergeev, Anup Jonchhe, Max Macaluso, Rajiv Narayan, Ted Natoli, Jin H. Paik, Bryan Briney, Chunlei Wu, Andrew I. Su, Aravind Subramanian, and Karim R. Lakhani; Health
    • 31 Jul 2017
    • Working Paper Summaries

    In Pursuit of Everyday Creativity

    Keywords: by Teresa M. Amabile
    • May 2001
    • Article

    The Open Source Movement: Key Research Questions

    By: Josh Lerner and Jean Tirole
    The paper analyzes the incentives of individual programmers and of commercial companies to participate in open source projects. While these incentives are in our opinion well accounted for by the economic paradigm, much empirical and theoretical work is still needed to... View Details
    Keywords: Motivation and Incentives; Open Source Distribution
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    • August 2003 (Revised September 2008)
    • Background Note

    Note on Financing of the U.S. Health Care Sector

    By: Regina E. Herzlinger and Jeff Grahling
    This course describes the public and private sources of financing of the U.S. health-care sector,and identifies the characteristics of insurance policies, their costs, the structure of the insurance industry, and the role of consultants and brokers. The insurance... View Details
    Keywords: Economic Sectors; Financing and Loans; Insurance; Industry Structures; Health Industry; Insurance Industry; United States
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    • February 1999
    • Case

    Sports Agents: Is There a Firm Advantage?

    By: Stephen A. Greyser and Brian R. Harris
    Focuses on the decision of a young tennis player on what kind of agent to have as his representative. The choice is between someone in a large sports management/marketing firm and an independent agent representing a small number of individual athletes. Outlines the... View Details
    Keywords: Decision Choices and Conditions; Knowledge Management; Marketing Communications; Marketing Strategy; Organizational Structure
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    • 05 Oct 2018
    • Blog Post

    The Reflective Leader

    alumni, we have had experiences that allow us to relate to these cases on an even deeper level.  During our individual study group sessions, a common theme emerged: “I can’t believe I am actually experiencing the issues we read about... View Details
    • Program

    Developing Yourself as a Leader—Virtual

    in their professional development and map out an aspirational plan to take their role and responsibilities to the next level—even if that "level" is lateral Top-performing and high-potential individuals with 5-15 years of experience in... View Details
    • December 1983 (Revised July 1988)
    • Case

    General Electric--Thermocouple Manufacturing (A)

    By: David A. Garvin
    GE is considering introducing a "just-in-time" production system to reduce inventory in its thermocouple manufacturing area. The case presents students with a description of the present inventory management system, the production process, and the perspectives of... View Details
    Keywords: Factories, Labs, and Plants; Time Management; Production; Supply Chain; Perspective; Energy Industry; Technology Industry
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    • 20 May 2014
    • News

    Manage Your Team’s Collective Time

    • 20 Feb 2019
    • News

    Harvard Business School Online Announces Two New Courses, Leadership Principles and Global Business

    • 22 Dec 2015
    • News

    What Was Volkswagen Thinking?

    • January 10, 2023
    • Editorial

    Managing Your Team’s Emotional Dynamic

    By: Amit Goldenberg
    Collective emotion, when a group of people shares an emotion, is often stronger than a single individual feeling that same emotion alone. So, how can leaders manage emotions, particularly negative ones, from taking over a team? Four strategies from psychology—situation... View Details
    Keywords: Emotions; Leadership; Groups and Teams
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    • January 2015 (Revised August 2015)
    • Background Note

    Climate Change: An Unfolding Story

    By: Joseph B. Lassiter III, Sid Misra and Stephanie Puzio
    In some parts of the world, the impacts of climate change will prove to be relatively manageable, particularly for the rich. In some parts of the world, these will not, particularly for the poor. The only certainty is that humanity's collective actions will force every... View Details
    Keywords: Global Warming; Carbon; Carbon Cycle; CO2; GHG; Greenhouse Gas; IPCC; International Panel On Climate Change; Climate Change
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    • November 2010
    • Article

    The Strategy Research Initiative: Recognizing and Encouraging High-quality Research in Strategy

    By: Joanne E. Oxley, Jan Rivkin, Michael D. Ryall and the Strategy Research Initiative
    The Strategy Research Initiative—a cross-disciplinary group of mid-career, research-oriented faculty—has organized to coordinate activities that promote high-quality research in the field of strategy. This editorial essay summarizes the group's view of the... View Details
    Keywords: Strategy; Research; Quality; Personal Development and Career; Groups and Teams
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