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  • All HBS Web  (7,732)
    • People  (26)
    • News  (1,764)
    • Research  (4,945)
    • Events  (22)
    • Multimedia  (60)
  • Faculty Publications  (3,526)
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  • 24 Jun 2020
  • News

Help Your Employees Manage Their Reentry Anxiety

  • January – February 2008
  • Article

Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance

By: Zeynep Ton and Robert S. Huckman
We examine the impact of employee turnover on operating performance in settings that require high levels of knowledge exploitation. Using 48 months of turnover data from U.S. stores of a major retail chain, we find that, on average, employee turnover is associated with... View Details
Keywords: Customer Focus and Relationships; Governance Compliance; Retention; Standards; Service Operations; Business Processes; Retail Industry; United States
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Ton, Zeynep, and Robert S. Huckman. "Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance." Organization Science 19, no. 1 (January–February 2008): 56–68.
  • Article

Managing a Polarized Workforce: How to Foster Debate and Promote Trust

By: Julia A. Minson and Francesca Gino
One of the toughest challenges leaders face is managing diverse perspectives—and given heightened tensions over politics and movements such as #MeToo and Black Lives Matter, that’s more difficult today than ever before. At the same time, productive disagreement and... View Details
Keywords: Polarization; Employees; Perspective; Interpersonal Communication; Organizational Culture; Trust
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Minson, Julia A., and Francesca Gino. "Managing a Polarized Workforce: How to Foster Debate and Promote Trust." Harvard Business Review 100, no. 2 (March–April 2022): 63–71.
  • 2011
  • Other Unpublished Work

Functional Centralization and the Division of Labor in Management

By: Julie Wulf, Maria Guadalupe and Hongyi Li
This paper shows that the trend towards flatter hierarchies in large US firms since the mid-80's has been accompanied by increased centralization of activities at the top of the organization. In particular, the number of functional managers (e.g., Chief Financial... View Details
Keywords: Executive Compensation; Management Teams; Organizational Structure; Business Strategy; Diversification; Information Technology; United States
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Wulf, Julie, Maria Guadalupe, and Hongyi Li. "Functional Centralization and the Division of Labor in Management." 2011. (Paper is available upon request.)
  • 2009
  • Working Paper

Management and the Financial Crisis (We have met the enemy and he is us...)

By: William A. Sahlman
The financial crisis of 2008-9 has revealed that our broad model of corporate governance is broken, independent of the shortcomings in the regulatory system. Managers and boards of directors in scores of systemically important firms failed to protect employees,... View Details
Keywords: Risk Management; Governing and Advisory Boards; Ethics; Corporate Governance; Financial Crisis
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Sahlman, William A. "Management and the Financial Crisis (We have met the enemy and he is us...)." Harvard Business School Working Paper, No. 10-033, October 2009.
  • November 2003 (Revised March 2004)
  • Case

General Motors Corporation: Retiree Benefit Risk Management (A)

By: David F. Hawkins and Jacob Cohen
General Motors issues $17 billion and uses $10 billion to reduce an unfunded pension obligation. View Details
Keywords: Retirement; Accounting; Compensation and Benefits; Auto Industry; United States
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Hawkins, David F., and Jacob Cohen. "General Motors Corporation: Retiree Benefit Risk Management (A)." Harvard Business School Case 104-041, November 2003. (Revised March 2004.)
  • April 1996 (Revised May 2008)
  • Exercise

Adam Baxter Company/Local 190: 1983 Negotiation, Baxter Management Confidential Information

By: Kathleen L. McGinn and Victoria Medvec
Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned business, had prided itself on its cooperative relationship with its union, Local 190. With the skyrocketing... View Details
Keywords: Inflation and Deflation; Compensation and Benefits; Wages; Working Conditions; Management; Negotiation Process; Labor and Management Relations
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McGinn, Kathleen L., and Victoria Medvec. "Adam Baxter Company/Local 190: 1983 Negotiation, Baxter Management Confidential Information." Harvard Business School Exercise 396-322, April 1996. (Revised May 2008.)
  • June 2013 (Revised March 2014)
  • Case

Kvadrat: Leading for Innovation

By: Boris Groysberg and Sarah L. Abbott

In 2013, Anders Byriel, CEO of the family-owned Danish textiles company, Kvadrat, considered the firm's strategic plan. In 2000, Byriel and Mette Bendix, Kvadrat's Product Director, had taken over management of the company from their fathers, who had founded Kvadrat... View Details

Keywords: General Management; Organizational Behavior; Strategy; Performance Management; Leadership; Business or Company Management; Growth and Development Strategy; Management Practices and Processes; Human Resources; Denmark; Europe; Asia
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Groysberg, Boris, and Sarah L. Abbott. "Kvadrat: Leading for Innovation." Harvard Business School Case 413-120, June 2013. (Revised March 2014.)
  • Web

Interior of packing house - The Request - The Human Factor – Baker Library | Bloomberg Center, Historical Collections

HBS Home HBS Index Contact Us Harvard Business School Baker Library Historical Collections The Human Factor Introducing the Industrial Life Photograph Collection at the Baker Library Introduction The Exhibition The Request Chapter... View Details
  • 13 Dec 2021
  • Research & Ideas

The Unlikely Upside of Mergers: More Diverse Management Teams

changes, allowing the new owners to standardize human resources functions, such as hiring, and introduce stronger diversity programs. For the company that’s been acquired, Zhang says, the purchase can shake... View Details
Keywords: by Lane Lambert
  • 07 Aug 2020
  • News

8 Ways Managers Can Support Employees’ Mental Health

  • 03 Oct 2020
  • News

Managing Stakeholder Trust During Supply Chain Disruptions

  • 13 Apr 2021
  • News

Managing a Top Performer Who Alienates Their Colleagues

  • 01 Jun 2021
  • News

5 Behavioral Biases That Trip Up Remote Managers

  • 01 Apr 1999
  • News

HBS Collaboration Helps Management Education for Minority Students

careers in management. The Management Education Alliance comprises several of the country's leading business schools (including Harvard's), ten predominantly minority business schools, and thirteen U.S. companies. Since its founding, the... View Details
Keywords: Anne Kavanagh
  • September 2002 (Revised October 2002)
  • Case

Managing Knowledge and Learning at NASA and the Jet Propulsion Laboratory (JPL)

By: Dorothy A. Leonard and David Kiron
Jet Propulsion Laboratory (JPL) faces a serious loss of knowledge--both because of the "faster, better, cheaper" mandate for Mars missions and from the retirement of key personnel. An extensive knowledge management system for NASA/JPL includes formal knowledge-capture... View Details
Keywords: Knowledge Management; Knowledge Dissemination; Leadership Development; Internet and the Web; Risk and Uncertainty; Organizational Culture; Retirement; Human Resources; Human Capital
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Leonard, Dorothy A., and David Kiron. "Managing Knowledge and Learning at NASA and the Jet Propulsion Laboratory (JPL)." Harvard Business School Case 603-062, September 2002. (Revised October 2002.)
  • 03 Jun 2020
  • Blog Post

How to Thrive as a Remote Manager and Employee

seen on video. Comfort – Is your space set up ergonomically? If you are accustomed to a standing desk, you can set up a makeshift standing desk using an ironing board or counter top, or consider investing in a standing desk if possible. Related View Details
  • 22 Nov 2021
  • News

Manage Your Talent Pipeline Like a Supply Chain

  • December 2010
  • Article

Management and the Financial Crisis (We Have Met the Enemy and He Is Us...)

By: William A. Sahlman
The financial crisis of 2008-2009 has revealed that our broad model of corporate governance is broken, independent of the shortcomings in the regulatory system. Managers and boards of directors in scores of systemically important firms failed to protect employees,... View Details
Keywords: Risk Management; Human Capital; Ethics; Policy; Corporate Governance; Financial Crisis; Finance; Business and Shareholder Relations
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Sahlman, William A. "Management and the Financial Crisis (We Have Met the Enemy and He Is Us...)." Economics, Management, and Financial Markets 5, no. 4 (December 2010): 11–53.
  • 11 Jan 2000
  • Lessons from the Classroom

New Game, New Rules: Developing Managers for a Competitive World

management make sound strategic choices and ensure efficient implementation of those decisions. They do this by allocating scarce capital resources to the best opportunities, then measuring and controlling... View Details
Keywords: by Staff
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