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  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

that acquisitions can build competitive advantage partially through retention of valuable human capital of the target firm. However, making commitments to retain and motivate successful top managers is a challenge when contracts are not... View Details
Keywords: Sean Silverthorne
  • March 2022 (Revised May 2022)
  • Case

Winning Business at Russell Reynolds (A)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details
Keywords: Compensation; Collaboration; Executive Search Firms; Consulting Firms; Compensation and Benefits; Restructuring; Human Resources; Human Capital; Management Practices and Processes; Organizational Culture; Organizational Change and Adaptation; Social and Collaborative Networks; Recruitment; Selection and Staffing; Talent and Talent Management; Consulting Industry; Employment Industry; Asia; Europe; Latin America; Middle East; North and Central America; South America; Oceania
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  • 28 Jun 2021
  • Research & Ideas

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

create human capital. For these companies, the cost of rehiring and restoring operations after a layoff would be greater than the cost of maintaining the status quo during an economic downturn. Amazon, for instance, fared well by having... View Details
Keywords: by Lane Lambert
  • March 2000
  • Case

Lockheed Martin: The Employer of Choice Mission

By: Clayton M. Christensen and Michael D Overdorf
A Lockheed Martin manager is faced with the decision of where to focus the organization's resources in order to develop a world-class employee development system. The manager's recommendation will serve as the basis for the company's goal of becoming an Employer of... View Details
Keywords: Organizational Culture; Resource Allocation; Decision Choices and Conditions; Employees; Human Resources; Leadership Development; Cost Management; Organizational Design; Aerospace Industry
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  • Web

Healthy Outcomes - Managing the Future of Work

culture, American companies can prepare themselves for the looming care crisis. The economics of care are misaligned in most companies. Employees don’t get the support they need for their caregiving responsibilities and employers pay the... View Details
  • September – October 2011
  • Article

Manage the Culture Cycle

By: James L. Heskett
Organizational culture—the shared assumptions, values, and behaviors that determine "how we do things around here"—can be measured and shaped. In organizations with large numbers of customer-facing employees, it can account for up to half of the difference in operating... View Details
Keywords: Organizational Culture; Value; Behavior; Retention; Customer Focus and Relationships; Change Management; Learning; Innovation and Invention; Labor
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  • 01 Dec 2023
  • News

The Exchange: Help Wanted

combination. If you’re looking for social skills, you need to be ready to take the subjectivity out of the process. To use a very personal analogy here, don’t hire someone just because they support AS Roma. That is my soccer team, and I... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • February 2015 (Revised May 2017)
  • Case

Delhaize Group: Developing Leaders

By: Boris Groysberg and Sarah L. Abbott
Delhaize Group, the Belgian-based global food retailer, was focused on competing in the food retailing industry by developing leading positions in key markets via localized retailing strategies. Delhaize was committed to offering its customers superior value while... View Details
Keywords: Strategy; Organizational Alignment; Talent Management; Leadership Development; Globalized Firms and Management; Human Capital; Talent and Talent Management; Corporate Strategy; Organizational Culture; Retail Industry; Food and Beverage Industry; Belgium
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  • Web

Business & Environment - Faculty & Research

members focus on corporate environmental strategy, operations and reporting; sustainable cities and infrastructure; the role of government and environmental policy; clean energy generation and demand-side energy efficiency; and the effective management of natural... View Details
  • 27 Jul 2020
  • Book

Reflection: The Pause That Brings Peace and Productivity

sought out meaningful conversations with trusted others, relying on regular calls to their parents or turning to a colleague who, as one manager said, is “the kind of person you go see when you need to talk something through, so you go to... View Details
Keywords: by Dina Gerdeman
  • 21 Mar 2018
  • Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

Evidence on Complementarities Between Human Capital and Machine Learning. The paper, written with Evan Starr and Rajshree Agarwal of the University of Maryland, suggests that firms must think carefully about the skills they’ll View Details
Keywords: by Michael Blanding; Technology; Information
  • Web

Topics - HBS Working Knowledge

Horizontal Integration (1) Housing (4) Human Capital (27) Human Needs (14) Human Resources (292) Identity (6) Immigration (37) Income (7)... View Details
  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

lose hope in their organization and become cynical and passive. “People who are this discouraged stop bothering to collaborate with others to improve the organization,” he says. The antidote: Organizations need to allow critical... View Details
Keywords: by Dina Gerdeman
  • 17 Jan 2018
  • Research & Ideas

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

an environment where they’re doing their best work, your firm is not going to succeed.” The research found that as compensation at a firm moved closer to the expected levels based on economic factors, firm performance increased. Pay ratios View Details
Keywords: by Dina Gerdeman
  • 12 Dec 2023
  • Blog Post

Bridging Science and Business: My Summer Internship at Eli Lilly

freshly honed business acumen. Navigating the complex corridors of a multinational's existing strategies was part of the game. My recommendations needed not only to be insightful but also to harmonize with Eli Lilly's broader roadmap. By... View Details
  • 18 Jan 2022
  • Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

curtailing the use of such agreements. Andy Wu, an assistant professor in the Strategy Unit at Harvard Business School, is an entrepreneur and startup advisor who now researches how technology firms organize and mobilize resources to grow and build competitive... View Details
Keywords: by Kristen Senz; Technology
  • 10 Mar 2008
  • Research & Ideas

Encouraging Entrepreneurs: Lessons for Government Policy

(50 percent) of people adversely affected by the tax reform were high wealth individuals who had low levels of human capital. In other words, these would-be entrepreneurs lacked the skills, experience, and people power so essential to the... View Details
Keywords: by Julia Hanna
  • 01 Mar 2024
  • News

Game On

months waiting and watching. Pickleball turned out to be the answer many people needed to the pandemic: Players stand 6 or 7 feet away from their partner, and 15 to 20 feet away from their opponents on a mini tennis court. The game is... View Details
Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • February 2000 (Revised September 2002)
  • Case

Forever: De Beers and U.S. Antitrust Law

By: Debora L. Spar and Jennifer Burns
For over a century, the international diamond market has been dominated by one of the most successful cartels on earth. Run by the legendary De Beers Corp., the cartel has managed to keep diamond prices increasing and to prevent the defection that dooms most other... View Details
Keywords: Lawfulness; Monopoly; Luxury; Business and Government Relations; Consumer Products Industry; Mining Industry; Africa; United States
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  • 21 Mar 2019
  • HBS Case

The Ferrari Way

“If you drive a Ferrari, you put premium petrol in the tank, you hit the motorway, and you step on the gas.” —Soccer star Zlatan Ibrahimovic That purring engine. The buttery soft leather. Those sleek curves. The essence of a Ferrari transcends any one particular design... View Details
Keywords: by Michael Blanding; Auto