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Show Results For
- All HBS Web
(1,634)
- People (3)
- News (484)
- Research (849)
- Events (9)
- Multimedia (21)
- Faculty Publications (557)
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- 27 May 2015
- Research & Ideas
Build 'Scaffolds' to Improve Performance of Temporary Teams
Policy (Management) doctoral program at HBS. (Edmondson chaired her dissertation committee.) Prior to the redesign, the hospital used ad hoc groupings in the emergency department—any available nurse would triage a patient, then return the... View Details
- 28 Jul 2008
- Research & Ideas
Making the Decision to Franchise (or not)
appears to be true when you get a new type of consumer for the same product." In the pharmaceutical industry, for example, selling medicine to both an independent general practitioner and a hospital will require a different organizational... View Details
- 14 Apr 2022
- Op-Ed
Let’s Move Forward from COVID—Without Forgetting What We’ve Learned
The pandemic is winding down, and the world is moving toward an endemic approach. In the world's COVID-19 epicenter, New York City, businesses, restaurants, and Broadway have reopened now that 4 million New Yorkers have been vaccinated. Testing centers have begun to... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- Research Summary
Social Innovation
My intellectual agenda addresses this question: How to innovate to solve the world’s toughest challenges? Out of the earth’s population, about 2 billion can afford good products whereas the remaining 5 billion are poor and therefore are nonconsumers.... View Details
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
doctoral student Julia Adler-Milstein, Harvard School of Public Health professor Sara Singer, and HBS professor Michael W. Toffel examine this question in a hospital setting. Conceptual Foundations of the Balanced Scorecard This article... View Details
Keywords: by Staff
- 14 Mar 2022
- Research & Ideas
Lessons from COVID-19: The Business Skills Doctors Need
article, which he co-wrote with physicians Lisa Rotenstein, assistant medical director at Brigham and Women’s Hospital in Boston; and Christine Cassel, professor of medicine at the University of California San Francisco. For many... View Details
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
processes as disparate as smelting, extrusion, die design, and finance. We also started creating pilot sites in the health care industry. We started our work with a "learning unit" at Deaconess-Glover Hospital in Needham, not... View Details
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
see a ‘pandemic’ of bankruptcy filings in the near future,” Gilson says. “The pandemic analogy is particularly apt, in that if the number of new filings is sufficiently high, the bankruptcy courts, like hospitals treating COVID-19... View Details
- 25 Sep 2019
- Research & Ideas
The Economic Cost of Physician Burnout
long run.” About the Author Michael Blanding is a writer based in the Boston area. [Image: iStock] Related Reading How Electronic Patient Records Can Slow Doctor Productivity Clay Christensen on Disrupting Health Care Research Paper Cohort Turnover and Productivity:... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
solutions such as the construction of mobile COVID test units with medical teams, which have so far tested over 60,000 people. The design was donated to 10 hospitals and is now also available for free online. Case 2: Leverage and protect... View Details
- 18 Jul 2019
- Lessons from the Classroom
The Internet of Things Needs a Business Model. Here It Is
service.” One company that has been successful with IoT in health care is Philips, whose imaging division has created connected ultrasound and CT scan machines. Instead of just selling the machines to hospitals, the company has worked with View Details
- 18 Jun 2018
- Research & Ideas
Warning: Scary Warning Labels Work!
Donnelly, Zatz, Svirsky, and John conducted a field test at a Boston hospital cafeteria for 14 weeks. They displayed three types of labels at different times near bottled drink coolers and on soda fountain machines: A calorie label that... View Details
- 24 Feb 2020
- Research & Ideas
The Hidden Vulnerabilities of Open Source Software
million, of secure web servers on the internet and allowed numerous data breaches, including the theft of 4.5 million medical records from a large hospital chain. In response to Heartbleed, the Linux Foundation established CII, a project... View Details
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
learning process. Garvin: Faculty could be expanded in creative ways. Think of Harvard Medical School. It has incoming classes of 165 students and 10,000 faculty! It's an astonishing number that makes sense only after you realize Harvard has 17 affiliated View Details
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
Airbnb platform. Renters began to see that they were getting hospitality services comparable to hotels, and usually for a significantly reduced price or in more convenient locations. The way Airbnb attracted early members was ingenious... View Details
Keywords: by Martha Lagace
- Research Summary
Overview
Grant uses a combination of laboratory and field experiments to harness consumers' cognitive and affective resources to increase their well-being. Consumers make countless daily decisions in the pursuit of happiness -- whether and how to spend or save their money, what... View Details
- 12 Jan 2015
- Research & Ideas
Regulators Ease Up on Companies Generating Political Benefits
SEC that plays favorites in this way, Heese found. In another study, Heese looked at regulation by Medicare of hospital fraud. It's an all-too-common practice for hospitals to claim patient ailments more... View Details
Keywords: by Michael Blanding
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
operational excellence, when a student, Kara Medoff Barnett (MBA '07), threw him a curveball of a question: "What is the hospital doing to teach its doctors about empathy?" It turned out that Barnett's father, also a doctor, had undergone... View Details
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
Bumping up against accepted theories in process improvement, a new research paper from Harvard Business School questions the value of prioritizing problems identified by frontline employees. Citing a hospital safety improvement program... View Details
Keywords: by Paul Guttry
- 09 Jun 2003
- Research & Ideas
Incentives and Operational Excellence
Whether you're running a major medical supply company or a hole-in-the-wall video store, chances are you know how common operational problems are. If you are the medical supplier, for instance, you probably deal with a hospital group that... View Details
Keywords: by Martha Lagace