Hospitals - Publications - Faculty & Research

31 Mar 2023
Research & Ideas

Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?

more protection or benefits could purchase. For example, basic insurance pays for shared hospital rooms in Singapore, but only people who pay out of pocket or have private insurance can get private rooms. In many countries, private... View Details

Keywords: by Kasandra Brabaw; Insurance; Health

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

when. With facial recognition and infrared cameras, there can be time series data collected from your temperature and probably what was in the breaths you exhaled, captured over weeks and years, as you enter vestibules and ride elevators.Further, apartment dwellers,... View Details

Keywords: by Dina Gerdeman

Research Summary

Social Innovation

My intellectual agenda addresses this question: How to innovate to solve the world’s toughest challenges? Out of the earth’s population, about 2 billion can afford good products whereas the remaining 5 billion are poor and therefore are nonconsumers.... View Details

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

The pandemic is winding down, and the world is moving toward an endemic approach. In the world's COVID-19 epicenter, New York City, businesses, restaurants, and Broadway have reopened now that 4 million New Yorkers have been vaccinated. Testing centers have begun to... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

18 Jul 2019
Lessons from the Classroom

The Internet of Things Needs a Business Model. Here It Is

service.” One company that has been successful with IoT in health care is Philips, whose imaging division has created connected ultrasound and CT scan machines. Instead of just selling the machines to hospitals, the company has worked with View Details

Keywords: by Michael Blanding; Computer

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

time its parent company announced $100 million in product donations, including 200,000 face masks to New York City hospitals to help keep healthcare workers safe. Given the prevalence of fake news proliferating in social media, consumers... View Details

Keywords: by Jill Avery and Richard Edelman

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

processes as disparate as smelting, extrusion, die design, and finance. We also started creating pilot sites in the health care industry. We started our work with a "learning unit" at Deaconess-Glover Hospital in Needham, not... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

24 Feb 2020
Research & Ideas

The Hidden Vulnerabilities of Open Source Software

million, of secure web servers on the internet and allowed numerous data breaches, including the theft of 4.5 million medical records from a large hospital chain. In response to Heartbleed, the Linux Foundation established CII, a project... View Details

Keywords: by Frank Nagle and Jenny Hoffman; Computer

25 Sep 2019
Research & Ideas

The Economic Cost of Physician Burnout

long run.” About the Author Michael Blanding is a writer based in the Boston area. [Image: iStock] Related Reading How Electronic Patient Records Can Slow Doctor Productivity Clay Christensen on Disrupting Health Care Research Paper Cohort Turnover and Productivity:... View Details

Keywords: by Michael Blanding; Health

03 Jan 2011
Research & Ideas

Most Popular Articles of 2010

doctoral student Julia Adler-Milstein, Harvard School of Public Health professor Sara Singer, and HBS professor Michael W. Toffel examine this question in a hospital setting. Conceptual Foundations of the Balanced Scorecard This article... View Details

Keywords: by Staff

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

learning process. Garvin: Faculty could be expanded in creative ways. Think of Harvard Medical School. It has incoming classes of 165 students and 10,000 faculty! It's an astonishing number that makes sense only after you realize Harvard has 17 affiliated View Details

Keywords: by Martha Lagace; Education

18 Jun 2018
Research & Ideas

Warning: Scary Warning Labels Work!

Donnelly, Zatz, Svirsky, and John conducted a field test at a Boston hospital cafeteria for 14 weeks. They displayed three types of labels at different times near bottled drink coolers and on soda fountain machines: A calorie label that... View Details

Keywords: by Dina Gerdeman; Advertising; Public Relations

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

see a ‘pandemic’ of bankruptcy filings in the near future,” Gilson says. “The pandemic analogy is particularly apt, in that if the number of new filings is sufficiently high, the bankruptcy courts, like hospitals treating COVID-19... View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

solutions such as the construction of mobile COVID test units with medical teams, which have so far tested over 60,000 people. The design was donated to 10 hospitals and is now also available for free online. Case 2: Leverage and protect... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

22 Jul 2019
Book

How to Be a Digital Platform Leader

Airbnb platform. Renters began to see that they were getting hospitality services comparable to hotels, and usually for a significantly reduced price or in more convenient locations. The way Airbnb attracted early members was ingenious... View Details

Keywords: by Martha Lagace

Research Summary

Overview

Grant uses a combination of laboratory and field experiments to harness consumers' cognitive and affective resources to increase their well-being. Consumers make countless daily decisions in the pursuit of happiness -- whether and how to spend or save their money, what... View Details

Keywords: Well-being; Judgment And Decision Making; Health; Prosocial Behavior

04 Apr 2011
Research & Ideas

Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon

Medical School professor, surgeon, and New Yorker staff writer Atul Gawande; and HBS professor Raffaella Sadun, who has led an international research project on the role of management in acute care hospitals and medical schools. David... View Details

Keywords: by Carmen Nobel; Health

12 Jan 2015
Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

SEC that plays favorites in this way, Heese found. In another study, Heese looked at regulation by Medicare of hospital fraud. It's an all-too-common practice for hospitals to claim patient ailments more... View Details

Keywords: by Michael Blanding

19 May 2011
Research & Ideas

Empathy: The Brand Equity of Retail

operational excellence, when a student, Kara Medoff Barnett (MBA '07), threw him a curveball of a question: "What is the hospital doing to teach its doctors about empathy?" It turned out that Barnett's father, also a doctor, had undergone... View Details