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  • All HBS Web  (1,515)
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  • 14 Aug 2012
  • First Look

First Look: August 14

programs were specific enough to Buro Happold's needs and relevant to the firm's culture. The first two programs were a big success, and the firm expanded the training offerings under the Archimedes banner. The case ends with a client, a... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

linked to politics, economics, and ecology. Any bit of news, such as an oil tanker spill, a technical problem at a plant, or a political crisis in 1 of their sourcing countries, can send their share prices into a tailspin. Even good news... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 02 Sep 2015
  • Research & Ideas

Explaining China's Crash

percent of all manufactured goods in the U.S. are outsourced, and not everything is outsourceable. Furthermore, wage inflation in China has dented its competitiveness and there are other location choices. So, the question is: How much more can this phenomenon continue?... View Details
Keywords: by Christina Pazzanese; Financial Services
  • 18 May 2010
  • First Look

First Look: May 18

market. We present statistics on the activity in these market mechanisms and present survey evidence that both mechanisms have facilitated matches. The paper concludes by discussing the emergence of platforms for transmitting job market information. The Pay View Details
Keywords: Martha Lagace
  • 06 Aug 2007
  • Research & Ideas

High Hills, Deep Poverty: Explaining Civil War in Nepal

This observation reinforces the fact that poor areas are always at more risk.” Most of the empirical literature has been cross-country. That's always a little bit of a problem because you're almost comparing apples and oranges. Here we... View Details
Keywords: by Martha Lagace
  • 30 Jan 2018
  • First Look

January 30, 2018

efficacy would lead to organizational impact. Moving vertically, quadrant #2 refers to organizations that have reached deeper into the target population by scaling their activities, reaching transformative scale. Moving horizontally to quadrant #3, means extending the... View Details
Keywords: Sean Silverthorne
  • 11 Apr 2007
  • Research & Ideas

Adding Time to Activity-Based Costing

the 1980s, with time dimension modifications introduced by Anderson for clients of Acorn Systems. We asked Kaplan to describe the problems with traditional costing approaches, the improvements made by TDABC, and how it works with the... View Details
Keywords: by Sarah Jane Gilbert
  • 27 Sep 2011
  • First Look

First Look: September 27

Michael W. Toffel Abstract Process-improvement ideas often come from frontline workers who speak up by voicing concerns about problems and by taking charge to resolve them. We hypothesize that organization-wide process-improvement... View Details
Keywords: Sean Silverthorne
  • 06 Jan 2012
  • Op-Ed

Where Green Corporate Ratings Fail

News Corporation—a multinational media conglomerate that includes BSKYB, Dow Jones, Fox News, 20th Century Fox and Star, among other units—announced earlier this year that it has become climate neutral, meaning that its operations have no net impact on global climate... View Details
Keywords: by Michael Toffel & Auden Schendler; Information; Publishing
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

It was a brief dalliance, just a few weeks in length, over text and video only. The end of the affair was nonetheless just the beginning for Stephen Easterbrook, the McDonald’s CEO who went from being hailed as the company’s “savior” by... View Details
Keywords: by Avery Forman; Food & Beverage
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

There are three ways to differentiate in retailing: location, location, and location. The problem is that as markets mature, location becomes less potent as a competitive advantage because the consumer has a growing abundance of... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

insane, or what? Q: But to say these groups are killing their patients is pretty strong language. A: Well, 300,000 people die every 3 years in hospitals, not with the problems that brought them in. What killed these 300,000 people? It's... View Details
Keywords: by Sean Silverthorne; Health
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

enacting those stereotypes," says Ely. For example, previous studies show that men in dangerous jobs, such as coal mining, often act infallible to impress their coworkers and bosses. Problem is, the infallible mindset can lead to... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 18 Apr 2018
  • First Look

First Look at New Research and Ideas, April 18, 2018

of task difficulty. The difficulty of possessing a desirable trait (Experiment 4) or succeeding on math and logic problems (Experiment 5) affected overconfidence in ways that are consistent with the cognitive account proposed by prior... View Details
Keywords: Sean Silverthorne
  • 26 Jan 2004
  • Research & Ideas

What Developing-World Companies Teach Us About Innovation

and one lucky family wins the entire amount at the end of the week. What they also learned is that although these funds were intended for building, winnings were often diverted to such other purposes as weddings and celebrations of... View Details
Keywords: by Donald N. Sull, Alejandro Ruelas-Gossi & Martin Escobari
  • 27 Oct 2008
  • Lessons from the Classroom

Achieving Excellence in Nonprofits

proposition that all nonprofit organizations, indeed all SMDOs, should be high-performing. Q: Nonprofit boards must have effective relationships with their CEOs, but what role do board leaders have in fostering those relations? Where can things go wrong? A: To borrow... View Details
Keywords: by Sean Silverthorne
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

(January 2012) Abstract Back in the 1990s, business school professors at an Academy of Management conference debated the propriety of teaching distributive bargaining to their students. The particulars of that exchange are lost in the mists of time, but at the View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

Abstract—Understanding why employees go the extra mile at work is a key problem for many organizations. We conduct a field experiment at a medical organization to study motivations for employees to submit project proposals for... View Details
Keywords: Dina Gerdeman
  • 13 Nov 2012
  • First Look

First Look: November 13

813-019 The case centers on the dilemma faced by Carlo Fontana, the owner-operator of a small chain of two four-star urban hotels located in Lugano, Switzerland, and the other in Milan, Italy. Having developed an extensive customer service and operations information... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2005
  • Research & Ideas

Desktop Search and Revenue Streams

information…(but) the problem is at the end of the day, the user wants an answer—he doesn't want more and more of them." Herve Gellaire, chief technology officer of Xerox and president of Xerox... View Details
Keywords: by Julie Jette
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