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- All HBS Web
(2,306)
- People (10)
- News (699)
- Research (1,098)
- Events (4)
- Multimedia (10)
- Faculty Publications (302)
- 16 Jun 2008
- Research & Ideas
Seven Tips for Managing Price Increases
exclusive global luxury brands hold up pretty well regardless of price. Especially challenged are marketers of goods and services for which consumers don't necessarily understand the input costs: decorative... View Details
Keywords: by John Quelch
- 18 Oct 2016
- First Look
October 18, 2016
co-authors have come to one critical conclusion: our long held maxim—that understanding the customer is the crux of innovation—is wrong. Customers don't buy products or services; they "hire" them to do a job. View Details
Keywords: Sean Silverthorne
- Web
Accounting & Management Curriculum - Faculty & Research
this course provides a broad view of how accounting contributes to an organization. Students will gain: An understanding of the concepts and language of accounting so it can be used as an effective tool for communication, monitoring, and... View Details
- 01 Feb 2001
- News
What Makes a Good Leader
of the 21st century. by Deborah Blagg and Susan Young Name: John Kotter, Konosuke Matsushita Professor of Leadership Director: HBS Global Leadership Initiative Most recent book: John P. Kotter on What Leaders Really Do On vision: "People... View Details
Keywords: Management
- Web
Donor Societies - Alumni
Contact Jon Schaffrath, Senior Director, Development Strategic Initiatives, at jschaffrath@hbs.edu or 617.384.8060. Global Leaders Circle Our Global Leaders Circle members give generously in order to enhance... View Details
- November 10, 2020
- Article
Value-Based Health Care in Four Different Health Care Systems
By: Mjåset Christer, Umar Ikram, Navraj S. Nagra and Thomas W. Feeley
Health care systems across the world have increasingly embraced a value-based health care (VBHC) agenda. They do so for different reasons, using different foundations, and variations on the tools and tactics to effect their strategic goals. The role of governments,... View Details
Keywords: Value-based Health Care; Comparative Analysis; Health Care and Treatment; Value; Global Range; Performance Improvement
Christer, Mjåset, Umar Ikram, Navraj S. Nagra, and Thomas W. Feeley. "Value-Based Health Care in Four Different Health Care Systems." NEJM Catalyst (November 10, 2020).
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
workers into management would help everyone in the organization better understand “what it’s like to work on a ramp, in the cold, with a frustrated customer on a flight,” says Hill. “The frontline perspective can give management important... View Details
- Web
Drivers of Competitiveness - Institute For Strategy And Competitiveness
Strategy Drivers of Competitiveness Drivers of Competitiveness Achieving real and sustainable competitive advantage requires a clear understanding of what “competitiveness” means and how to analyze it effectively. Such clarity is the key... View Details
- 26 Mar 2007
- Research & Ideas
Learning from Failed Political Leadership
rose-colored glasses will be much better positioned to profit from both positive and negative global developments. In summary, successful business operations in the current global economy necessitate a... View Details
Keywords: by Martha Lagace
- 17 Jun 2011
- HBS Case
KFC’s Explosive Growth in China
so big this has a huge impact on the rest of the global food system. What happens in China, what Chinese people eat, impacts what you and I pay for food." What happened in China with Yum! Brands, and with KFC in particular, had a lot... View Details
- Web
Technology & Innovation - Faculty & Research
humans could perform. The present research explores the psychology of "botsourcing"—the replacement of human jobs by robots—while examining how understanding botsourcing can inform the psychology of outsourcing—the replacement of jobs in... View Details
- Web
Frameworks & Key Concepts - Institute For Strategy And Competitiveness
Strategy Frameworks & Key Concepts Michael Porter & Competitiveness In 1990, Michael Porter published The Competitive Advantage of Nations , an examination of how prosperity is created and sustained in the modern global economy. The... View Details
- 07 Mar 2023
- HBS Case
ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?
understanding of the underlying technology that powers these systems, she is ringing the alarm: You have to slow down to ensure that the data that these systems are trained on aren’t inaccurate or biased,” says Neeley, who is senior... View Details
- Web
Faculty & Research - Leadership
Aramco: Navigating the Energy Transition By: Tarun Khanna and Gizem Cihan Dincsoy In March 2024, Amin Nasser, president, and CEO of the Saudi Arabian Oil Company (Aramco), had just delivered a speech about the future of energy at a global... View Details
- Web
Online Leadership and Management Courses | HBS Online
5-8 hrs/week Enroll by January 2 $1,850 Certificate Power and Influence for Positive Impact Professor Julie Battilana Understand how power really works and develop your own to gain influence and make an impact within your organization and... View Details
- Profile
Merve Ciplak
the U.N., “I figured out I really liked interacting with client teams, especially in nonprofits within a global development context.” Pursuing law and business to unite the public and the private The combined impact of her consulting and... View Details
- 2024
- Working Paper
Don’t Expect Juniors to Teach Senior Professionals to Use Generative AI: Emerging Technology Risks and Novice AI Risk Mitigation Tactics
By: Katherine C. Kellogg, Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon and Karim R. Lakhani
The literature on communities of practice demonstrates that a proven way for senior professionals to upskill
themselves in the use of new technologies that undermine existing expertise is to learn from junior
professionals. It notes that juniors may be better able... View Details
Kellogg, Katherine C., Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon, and Karim R. Lakhani. "Don’t Expect Juniors to Teach Senior Professionals to Use Generative AI: Emerging Technology Risks and Novice AI Risk Mitigation Tactics." Harvard Business School Working Paper, No. 24-074, June 2024.
- 21 Apr 2023
- Research & Ideas
The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?
the number of players globally tops 3 billion, the paper says. “People don’t realize how pervasive games are,” Amano says. “They are larger than music and movies combined.” Amano and Simonov analyzed the decisions made by 2.5 million... View Details
- 17 Mar 2008
- Research & Ideas
The Lessons of Business History: A Handbook
elsewhere. There is still only one overall survey of Indian business history. As Indian companies such as Tata become global giants, we need to understand where they came from. Latin America represents a... View Details
Keywords: by Sean Silverthorne
- 09 Sep 2008
- First Look
First Look: September 9, 2008
the global economy and the emergence of Global Value Chains (GVCs) have raised the interest in understanding the specific conditions and cross-company interactions within and... View Details
Keywords: Sean Silverthorne