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- All HBS Web (721)
- Faculty Publications (342)
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
need to bring trouble-shooting forums in house, Ruediger Voelske said, "Innovations and strategies can then be developed from forum experience." Others offered examples of interesting applications of the idea of involving... View Details
Keywords: by Jim Heskett
- 30 Nov 2018
- What Do You Think?
What’s the Best Administrative Approach to Climate Change?
Summing Up: Should a 'Montreal Protocol' for Administering Global Warming Be Pursued? Climate change and how to manage it is a daunting subject. Nevertheless, several readers of this month’s column were willing to venture a model or two for administering a system... View Details
- 30 Jun 2015
- First Look
First Look: June 30, 2015
best uses of technology and other support systems create frontline service heroes and heroines, so leaders use technology to elevate the most important and eliminate the worst service jobs; (7) satisfying customers is not enough, so leaders take steps to View Details
Keywords: Carmen Nobel
- 04 Dec 2012
- First Look
First Look: December 4
the detrimental effects of each trigger. We conclude by discussing implications and recommendations for organizational scholars to take a more integrative approach to developing and evaluating theory about unethical behavior. Learning... View Details
Keywords: Carmen Nobel
- 15 Apr 2014
- First Look
First Look: April 15
pay. We argue that this controversy increased wage comparisons within firms, particularly those with geographically dispersed managers-managers with the greatest information frictions. Following the controversy, pay in dispersed firms... View Details
Keywords: Sean Silverthorne
- 17 Jun 2020
- News
Toronto Copes with COVID-19 Via Webinars; Alumni Respond to Pandemic in Philippines
guilt, and feeling the loss of how things used to be.” Pasricha also gave some leadership advice, as well as tips for individuals to develop a positive outlook. “The best thing leaders can do is have frequent, casual check-ins where they... View Details
Keywords: Margie Kelley
- 20 Nov 2012
- First Look
First Look: November 20
time. Read the paper: http://www.europeanceo.com/business-and-management/2012/07/iso-standards-stamp-approval/ Children Develop a Veil of Fairness Authors:Alex Shaw, Natalia Montinari, Marco Piovesan, Kristina Olson, Francesca Gino, and... View Details
Keywords: Sean Silverthorne
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
W. Feeley Abstract—Patients and providers are frustrated with seemingly endless data entry. We used our patients’ vested interest in their own health care by actively engaging them in the entry of their own medical information into the EHR. Prior to the implementation... View Details
Keywords: Dina Gerdeman
- 06 Nov 2018
- First Look
New Research and Ideas, November 6, 2018
cycles. We estimate that over a typical U.S. monetary easing cycle, EME borrowers experience a 32-percentage-point greater increase in the volume of loans issued by foreign banks than do borrowers from developed markets, with a similarly... View Details
Keywords: Dina Gerdeman
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
increase medical business skills and raise clinical performance. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53281 Tournament Incentive Plans Incorporating Objective and Subjective Criteria: Implications for a View Details
Keywords: by Sean Silverthorne
- 04 Jan 2012
- First Look
First Look: January 4
(November-December 2011) Abstract Commercial open source software (COSS) products-privately developed software based on publicly available source code-represent a rapidly growing, multibillion-dollar market. A unique aspect of competition... View Details
Keywords: Carmen Nobel
- 01 May 2007
- First Look
First Look: May 1, 2007
integrated innovation? Our model has firms with limited visibility that either control all aspects of product innovation (integrated innovation) or open their designs to components developed by other players (open innovation). We show... View Details
Keywords: Sean Silverthorne
- 12 Aug 2008
- Op-Ed
Google-Yahoo Ad Deal is Bad for Online Advertising
take the next-to-last slot. In Internet Advertising and the Generalized Second Price Auction 2 my coauthors and I develop this envy-free condition. In Optimal Auction Design in a Multi-unit Environment 3 my coauthor and I demonstrate that... View Details
- 21 May 2019
- Blog Post
Asian Pacific American Heritage Month at HBS
me the opportunity to constantly strive to be a citizen of the world. At this moment, I’m still not sure where I’ll be after graduation. But I do know that wherever I’ll be, whatever I’ll do, I will try my best to leverage my multi-cultural background to connect with... View Details
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
economic activity at the local level. However, these statistics typically appear only after multi-year lags, and the public-facing versions are aggregated to the county or ZIP code level. In contrast, crowdsourced data from online platforms such as Yelp are often... View Details
Keywords: Sean Silverthorne
- 24 Jun 2002
- Research & Ideas
Building ’Brandtopias’—How Top Brands Tap into Society
was premised on an allegory about hillbillies, which working class people outside America's cities found valuable at a time when American ideology was all about engineering life and technological progress. Holt describes the geographical... View Details
Keywords: by Martha Lagace
- 20 Jul 2010
- First Look
First Look: July 20
rights on firms' external finance constraints via generalized method of moments (GMM) estimation of an augmented investment Euler equation developed by Whited and Wu (2006). Using a large sample of U.S. firms during the period from 1995... View Details
Keywords: Martha Lagace
- 29 Mar 2023
- News
Supporting Earthquake Victims in Turkey and Syria
in the area. The product had been in development for years prior to the disaster, says Polatoğlu, developed to address a rise in natural disaster–related emergencies caused by climate change. “Moreover, we... View Details
- 01 Apr 2015
- Research & Ideas
The Slow, Steady Battle to Fix Cancer Care
Developed in 2006, the Value-Based Health Care Delivery strategy includes a seven-part agenda to restructure health care. Part one calls for creating "integrated practice units," each organized around a particular medical... View Details
- 29 Sep 2009
- First Look
First Look: September 29
older investors prefer dividend-paying stocks. Together, these tendencies generate geographically varying demand for dividends. Firms headquartered in areas in which seniors constitute a large fraction of the population are more likely to... View Details
Keywords: Martha Lagace