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All HBS Web
(7,670)
- People (42)
- News (2,613)
- Research (3,137)
- Events (23)
- Multimedia (104)
- Faculty Publications (1,631)
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- June 18, 2021
- Article
Research: What Inclusive Companies Have in Common
By: J. Yo-Jud Cheng and Boris Groysberg
A survey of more than 19,000 HBR readers found that one particular culture style differentiated the diverse and inclusive organizations from those that were not: a learning-oriented culture that emphasizes flexibility, open-mindedness, and exploration, and can equip...
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Keywords:
Inclusion;
Diversity;
Organizational Culture;
Learning;
Organizational Change and Adaptation;
Leading Change
Cheng, J. Yo-Jud, and Boris Groysberg. "Research: What Inclusive Companies Have in Common." Harvard Business Review Digital Articles (June 18, 2021).
- November 2, 2015
- Article
The Best Ways to Hire Salespeople
By: Frank V. Cespedes and Daniel Weinfurter
Companies typically spend more on hiring in sales than they do anywhere else in the firm. Average annual turnover in sales is 25% to 30%, while direct replacement costs for a telesales employee ranges from $75,000 to $90,000 and other sales positions cost as much as...
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Cespedes, Frank V., and Daniel Weinfurter. "The Best Ways to Hire Salespeople." Harvard Business Review (website) (November 2, 2015).
- April 2011
- Case
Hermitage's Russian Quandary (A)
By: Eric Werker, Ray Fisman and Lauren Weber
In June 2007, the offices of Russian hedge fund Hermitage Capital were raided by Moscow police; in the months that followed, Hermitage founder Bill Browder found himself banned from Russia and fending off efforts to expropriate the fund's Russian assets. This case...
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Keywords:
Crime and Corruption;
Private Equity;
Investment;
Law Enforcement;
Laws and Statutes;
Crisis Management;
Risk Management;
Business and Government Relations;
Financial Services Industry;
Moscow
Werker, Eric, Ray Fisman, and Lauren Weber. "Hermitage's Russian Quandary (A)." Harvard Business School Case 711-054, April 2011.
- October 2005 (Revised March 2006)
- Case
Strategic Inflection: TiVo in 2005
By: David B. Yoffie, Pai-Ling Yin and Barbara Mack
In the late 1990s, TiVo pioneered the digital video recorder (DVR), a new consumer electronics category. By 2005, the company was the clear leader in technology and installed base. It had also built extraordinary loyalty among its customers. However, TiVo lost a half...
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Keywords:
Technological Innovation;
Competition;
Partners and Partnerships;
Information Infrastructure;
Television Entertainment;
Brands and Branding;
Consumer Products Industry;
Electronics Industry
Yoffie, David B., Pai-Ling Yin, and Barbara Mack. "Strategic Inflection: TiVo in 2005." Harvard Business School Case 706-421, October 2005. (Revised March 2006.)
- 20 Aug 2024
- Cold Call Podcast
Angel City Football Club: A New Business Model for Women’s Sports
- 20 Aug 2024
- Interview
Angel City Football Club: A New Business Model for Women’s Sports
By: Jeffrey F. Rayport, Brian Kenny and Nicole Tempest Keller
Angel City Football Club (ACFC) was founded in 2020 by venture capitalist Kara Nortman, entrepreneur Julie Uhrman, and actor and activist Natalie Portman. As outsiders to professional sports, the all-female founding team had rewritten the playbook for how to build a...
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"Angel City Football Club: A New Business Model for Women’s Sports." Cold Call (podcast), Harvard Business Review Group, August 20, 2024. (Interviewed by Brian Kenny.)
- May 2006
- Case
A123Systems
By: H. Kent Bowen, Kenneth P Morse and Douglass Cannon
A 123Systems was a young company that was founded on basic materials science research at the Massachusetts Institute of Technology. A co-founder of the company, Yet-Ming Chiang, was a full professor at MIT and served as scientific adviser. Intellectual property based...
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Keywords:
Intellectual Property;
Business Startups;
Research and Development;
Commercialization;
Technological Innovation;
Science-Based Business;
Product Development;
Battery Industry;
Electronics Industry;
Massachusetts
Bowen, H. Kent, Kenneth P Morse, and Douglass Cannon. "A123Systems." Harvard Business School Case 606-114, May 2006.
- 08 Aug 2023
- Research & Ideas
Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions
rankings for these environmental factors with the racial makeup of various firms. When he did, Zhang found that Asian employees scored highest on work environment, followed by White and Hispanic employees, who ranked about the same,...
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Keywords:
by Michael Blanding
- Article
From Orientation to Behavior: The Interplay Between Learning Orientation, Open-mindedness, and Psychological Safety in Team Learning
By: Jean-François Harvey, Kevin J. Johnson, Kathryn S. Roloff and Amy C. Edmondson
Do teams with motivation to learn actually engage in the behaviors that produce learning? Though team learning orientation has been found to be positively related to team learning, we know little about how and when it actually fosters team learning. It is obviously not...
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Keywords:
Emergent States;
Goal Orientation;
Open-mindedness;
Psychological Safety;
Team Learning;
Teams;
Groups and Teams;
Learning;
Goals and Objectives
Harvey, Jean-François, Kevin J. Johnson, Kathryn S. Roloff, and Amy C. Edmondson. "From Orientation to Behavior: The Interplay Between Learning Orientation, Open-mindedness, and Psychological Safety in Team Learning." Human Relations 72, no. 11 (November 2019): 1726–1751.
- Article
Political Skill: Explaining the Effects of Nonnative Accent on Managerial Hiring and Entrepreneurial Investment Decisions
By: Laura Huang, Marcia Frideger and Jone L. Pearce
We propose and test a new theory explaining glass-ceiling bias against nonnative speakers as driven by perceptions that nonnative speakers have weak political skill. Although nonnative accent is a complex signal, its effects on assessments of the speakers' political...
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Keywords:
Spoken Communication;
Prejudice and Bias;
Competency and Skills;
Selection and Staffing;
Entrepreneurship;
Investment;
Decisions
Huang, Laura, Marcia Frideger, and Jone L. Pearce. "Political Skill: Explaining the Effects of Nonnative Accent on Managerial Hiring and Entrepreneurial Investment Decisions." Journal of Applied Psychology 98, no. 6 (November 2013): 1005–1017.
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
What is the Stockdale Paradox? Stockdale was a prisoner of war in Vietnam for seven-and-a-half years. Before meeting with the legendary soldier and statesman, Collins read Stockdale’s memoir and found its grim details hard to bear,...
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Keywords:
by Boris Groysberg and Robin Abrahams
- January 2021 (Revised July 2022)
- Case
Snapp: Scaling Under Sanctions in Iran (A)
By: Meg Rithmire and Gamze Yucaoglu
The case opens in November 2019 as Eyad Alkassar and Mahmoud Fouz, co-founders of Iran’s first and leading ride-hailing platform, Snapp, find out about Apple’s and Google’s decisions to remove all Iranian apps from their respective application stores.
The case... View Details
The case... View Details
Keywords:
Sanctions;
Change Management;
Disruption;
Volatility;
Decision Choices and Conditions;
Cross-Cultural and Cross-Border Issues;
Government and Politics;
International Relations;
National Security;
Risk Management;
Crisis Management;
Transportation Industry;
Iran;
Middle East
Rithmire, Meg, and Gamze Yucaoglu. "Snapp: Scaling Under Sanctions in Iran (A)." Harvard Business School Case 721-020, January 2021. (Revised July 2022.)
- 11 Sep 2017
- Research & Ideas
Why Employers Favor Men
prejudice against women, so it’s not that people in this setting don’t like hiring women. Instead, employees are drawing on the information about average performance and are not hiring members of lower-performing groups.” Women are more likely than men to hire other...
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Keywords:
by Dina Gerdeman
- November 2023
- Case
Swanson Health: Becoming a Super Seller
By: William R. Kerr, Daniel O'Connor and Paige Boehmcke
Founded in 1969, Swanson Health sold vitamins, supplements, natural health products, and organic foods. Over the years, the company had successfully navigated multiple industry transitions as it expanded from a print catalog to sell products on its own...
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Keywords:
Sales;
Transition;
Growth Management;
Distribution Channels;
Organizational Change and Adaptation;
Health Industry;
Consumer Products Industry;
United States
Kerr, William R., Daniel O'Connor, and Paige Boehmcke. "Swanson Health: Becoming a Super Seller." Harvard Business School Case 824-093, November 2023.
- February 2022
- Case
Agora (A)
By: Lindsay N. Hyde, Thomas R. Eisenmann and Tom Quinn
Agora was a civic technology (civic tech) startup founded by Elsa Sze, who wanted to enhance the connection between political officials and their constituents by facilitating virtual “town halls,” making underrepresented voices heard and benefiting elected and...
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Keywords:
Civic Technology;
Government Administration;
Conferences;
Business Startups;
Business Strategy
Hyde, Lindsay N., Thomas R. Eisenmann, and Tom Quinn. "Agora (A)." Harvard Business School Case 822-022, February 2022.
- May 2014
- Article
Political Reservations and Women's Entrepreneurship in India
By: Ejaz Ghani, William R. Kerr and Stephen D. O'Connell
We quantify the link between the timing of state-level implementations of political reservations for women in India with the role of women in India's manufacturing sector. While overall employment of women in manufacturing does not increase after the reforms, we find...
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Keywords:
Women;
Female;
Political Reservations;
Development;
Informal Sector;
Entrepreneurship;
Gender;
Manufacturing Industry;
India;
South Asia
Ghani, Ejaz, William R. Kerr, and Stephen D. O'Connell. "Political Reservations and Women's Entrepreneurship in India." Journal of Development Economics 108 (May 2014): 138–153.
- August 2011 (Revised July 2014)
- Case
Earl Martin Phalen: Ready to ROAR?
By: Noam T. Wasserman, Julia Taylor and Yael Braid
Earl Martin Phalen is in the midst of starting his second non-profit organization, Summer Advantage, by implementing the lessons he learned from BELL, the non-profit he had founded and run for the prior 15 years. His aspirations for Summer Advantage were to make it...
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Keywords:
Corporate Governance;
Nonprofit Organizations;
Corporate Entrepreneurship;
Selection and Staffing;
Leadership Development;
Financial Management
Wasserman, Noam T., Julia Taylor, and Yael Braid. "Earl Martin Phalen: Ready to ROAR?" Harvard Business School Case 812-024, August 2011. (Revised July 2014.)
- August 2007 (Revised June 2010)
- Case
JetBlue Airways: Valentine's Day 2007 (A)
By: Robert S. Huckman, Gary P. Pisano and Virginia Fuller
Describes an operational crisis for JetBlue Airways during an ice storm in the eastern United States in February 2007 and chronicles the airline's immediate response. Provides detail concerning the history of the airline from its founding in 1999 through the February...
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Keywords:
Customer Relationship Management;
Crisis Management;
Growth Management;
Management Teams;
Service Delivery;
Air Transportation Industry;
Eastern United States
Huckman, Robert S., Gary P. Pisano, and Virginia Fuller. "JetBlue Airways: Valentine's Day 2007 (A)." Harvard Business School Case 608-001, August 2007. (Revised June 2010.)
- November 2004 (Revised August 2008)
- Case
KIPP National (A) (Abridged)
The KIPP Academies are, two high-performing public middle schools founded in 1995 by Michael Feinberg and David Levin in Houston and New York. In January 2000, Feinberg and Levin meet with Scott Hamilton, managing director of the Pisces Foundation, to discuss the...
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Keywords:
Middle School Education;
Framework;
Leadership;
Performance Effectiveness;
Programs;
Expansion
Leschly, Stig. "KIPP National (A) (Abridged)." Harvard Business School Case 805-068, November 2004. (Revised August 2008.)
- February 2003 (Revised September 2003)
- Case
NanoGene Technologies, Inc.
Describes a company during the start-up phase and focuses on the founders' decisions regarding splitting the equity and compensation. Also considers establishing policies and practices that will set the tone for the company as it grows. Discusses a number of specific...
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Keywords:
Business Startups;
Business or Company Management;
Compensation and Benefits;
Selection and Staffing;
Growth and Development Strategy;
Organizational Culture;
Policy;
Technology Industry
Cyr, Linda A., and Michael J. Roberts. "NanoGene Technologies, Inc." Harvard Business School Case 803-117, February 2003. (Revised September 2003.)