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Tsedal Neeley | About
Tsedal Neeley Naylor Fitzhugh Professor of Business Administration Senior Associate Dean for Faculty Development and Research ; Senior Associate Dean for Faculty Development and Research Unit Organizational Behavior Contact Phone , Email... View Details
- 05 May 2008
- Research & Ideas
Connecting with Consumers Using Deep Metaphors
language of thought and expression. It is a language that marketers must learn to speak if they are to understand and connect meaningfully with their customers. Q: How did you become fascinated by deep metaphors? A: We noticed in study... View Details
- 03 Mar 2008
- First Look
First Look: March 4, 2008
particular case in point. What had Metro International learned from experiences elsewhere on the globe and would they allow the company to make the Spanish unit profitable? What strategy should the Spanish country manager adopt? Purchase... View Details
Keywords: Martha Lagace
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
(Editor’s note: Fix This! is a series of occasional stories about industries that provide bad consumer experiences and how they can be fixed.) Consumers routinely list buying a car as the worst shopping experience imaginable. So it may be comforting to View Details
- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
China and the rapid growth of yoga studios and health clubs? How does the behavior of all living things in nature dictate the laws of economics? What can we learn about economics from the building of the... View Details
- Web
The Importance of Mentorship: A Conversation With Professor Ting Zhang - MBA
Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details
- 25 Apr 2017
- First Look
First Look at New Research, April 25
(shortest expected processing time). Moreover, they exercise more discretion as they accumulate experience. Exploiting random assignment of tasks to doctors’ queues, instrumental variable models reveal that these deviations erode productivity. This productivity decline... View Details
Keywords: Sean Silverthorne
- 14 Mar 2017
- First Look
First Look at New Research, March 14
the chances of meaningful behavior change. The results were clear: Merely liking a brand neither increases purchasing nor spurs friends to purchase more. Supporting likes with branded content, however, can prompt meaningful View Details
Keywords: Sean Silverthorne
- Web
General Management Curriculum - Faculty & Research
General Management Overview Faculty Curriculum Awards & Honors Doctoral Students MBA Required Curriculum (FIRST YEAR) Leadership and Corporate Accountability In this course, students learn about the complex responsibilities facing... View Details
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
the intermediate future. Terms and conditions related to work should be temporary, and companies should actively experiment to learn how to balance the concerns of employees with the need to maintain productivity. Emphasis should be... View Details
Keywords: by Kristen Senz
- January – February 2011
- Article
'Bricks and Clicks': The Impact of Product Returns on the Strategies of Multichannel Retailers
By: Elie Ofek, Zsolt Katona and Miklos Sarvary
The Internet has increased the flexibility of retailers, allowing them to operate an online arm in addition to their physical stores. The online channel offers potential benefits in selling to customer segments that value the convenience of online shopping, but it also... View Details
Ofek, Elie, Zsolt Katona, and Miklos Sarvary. "'Bricks and Clicks': The Impact of Product Returns on the Strategies of Multichannel Retailers." Marketing Science 30, no. 1 (January–February 2011).
- 19 Jan 2024
- News
The Values and Virtues of a Quick Fix
permission to play. We want you to learn. We want you to try things on. We want you to experiment. We want that learning loop to be very tight and fast and allow that flywheel to keep going and I think when we give ourselves permission to... View Details
- 29 Jun 2016
- Research & Ideas
The $1 Trillion Link Between Mental Health and Economic Productivity
mental health is an outcome of improvements in economic development.” “We haven’t been as good at understanding the link between mental health and economics as we could be” A behavioral economist, Ashraf has spent most of her career... View Details
Keywords: by Carmen Nobel
- 25 Jan 2024
- News
Alumni Gain Insights on Nigeria’s New Government; Taipei Alumni Host Faculty Guest
government spending, proposed reviews of tax laws and of the constitution, and stakeholder and citizen engagement in helping to shape these fiscal policies. “We hope our members will take the learnings from the presentation to make sound... View Details
Keywords: Margie Kelley
- 13 May 2022
- Research & Ideas
Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?
upstream indicators of culture gone sour, they scraped employee reviews from Glassdoor.com, a website where employees can leave subjective anonymous reviews about their employer. Harnessing machine learning to analyze text, they found... View Details
- 01 Dec 2019
- News
Remix
record to the New York Times about a pattern of violent sexual behavior by Simmons. The Los Angeles Times ran its own story that same day with five other accusers. (To date, 18 women have come forward with allegations of rape, sexual... View Details
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
under-provision of innovation. Firms have clear incentives to engage in strategic behavior because policymakers use market outcomes as a benchmark in designing regulation. This study examines a unique energy efficiency standard for... View Details
Keywords: Dina Gerdeman
- 28 Oct 2014
- First Look
First Look: October 28
behavior of observably similar public and private firms using a new data source on private U.S. firms, assuming for identification that closely held private firms are subject to fewer short-termist pressures. Our results show that... View Details
Keywords: Carmen Nobel
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53537 in press Personality and Social Psychology Bulletin Advice Giving: A Subtle Pathway to Power By: Schaerer, M., L.P. Tost, L. Huang, F. Gino, and R.P. Larrick Abstract—We propose that interpersonal... View Details
Keywords: Sean Silverthorne
- 2024
- Working Paper
Warnings and Endorsements: Improving Human-AI Collaboration Under Covariate Shift
By: Matthew DosSantos DiSorbo and Kris Ferreira
Problem definition: While artificial intelligence (AI) algorithms may perform well on data that are representative of the training set (inliers), they may err when extrapolating on non-representative data (outliers). These outliers often originate from covariate shift,... View Details
DosSantos DiSorbo, Matthew, and Kris Ferreira. "Warnings and Endorsements: Improving Human-AI Collaboration Under Covariate Shift." Working Paper, February 2024.