Publications

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07 Aug 2019
News

“The Star of the North”

1994), director of strategy services Joanne Kudrna (MBA 1981), and partner Shelly Bauerly Kopel—and they will tell you Granite Equity looks for companies that value employee wellness (they want their people... View Details

Keywords: Maureen Harmon

13 Aug 2007
Research & Ideas

The Dark Side of Trust

"The Speed of New Ideas: Trust, Institutions and the Diffusion of New Products." [PDF] The basic question at hand: Would TrapGuard encounter significant barriers to... View Details

Keywords: by Sean Silverthorne; Service

Article

The Evolution of Science-Based Business: Innovating How We Innovate

By: Gary P. Pisano

Science has long been connected to innovation and to business. As early as the late 19th century, chemical companies, realizing the commercial potential of science, created the first industrial research laboratories. During much of the 20th century, large-scale... View Details

Keywords: Entrepreneurship; Governance; Innovation and Management; Risk Management; Research and Development; Science-Based Business; Commercialization

01 May 2019
What Do You Think?

What Should the Leadership of YouTube Do?

of their teams ” David Wittenberg would have YouTube look to its users for a solution to the dilemma. As he put it, ‘My preferred solution errs on the side of personal liberty and adds the element View Details

Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting

November 2007
Article

The Accidental Entrepreneur: The Emergent and Collective Process of User Entrepreneurship

By: Sonali K. Shah and Mary Tripsas

We develop a process model of how users, an understudied source of entrepreneurship, create, evaluate, share, and commercialize their ideas. We compare and contrast our model to the classic model of the entrepreneurial process, highlighting the emergent and... View Details

Keywords: Entrepreneurship; Valuation; Business Model; Commercialization; Adoption; Adaptation; Product; Civil Society or Community

Web

Community College Report - Managing the Future of Work

collaboration between America’s community colleges and employers, Harvard Business School’s Project on Managing the Future of Work partnered with the American Association of Community Colleges (AACC). The... View Details

2025
Article

Educating Students and Professionals on the Business Implications of Climate Change

By: Michael W. Toffel

As climate change poses unprecedented challenges and opportunities, the private sector must play a pivotal role in both adaptation and mitigation efforts. This article discusses the new Harvard Business School Online course, Business and Climate Change, designed to... View Details

Keywords: Climate Impact; Online Courses; Online Education; Decarbonization; Mitigation Policies; Climate Risk; Climate Change; Risk Management; Science; Policy; Business Education; Adaptation

November–December 2014
Article

Accountable? The Problems and Solutions of Online Ad Optimization

By: Benjamin Edelman

Online advertising might seem to be the most measurable form of marketing ever invented. Comprehensive records can track who clicked what ad—and often who saw what ad—to compare those clicks with users' subsequent purchases. Ever-cheaper IT makes this tracking... View Details

Keywords: Online Advertising; Fraud; Optimization; Incentives; Digital Marketing; Contracts; Marketing Strategy; Organizational Design

December 1999 (Revised December 2000)
Case

Charles Schwab: A Category of One

By: Stephen P. Bradley and Thomas H. Esperson

Examines Charles Schwab's on-line discount brokerage firm and questions whether or not Schwab has effectively balanced the old and new world of stock trading, and has remained a leader between giants like Merrill Lynch and Internet pure plays like E-Trade. Also looks... View Details

Keywords: Financial Institutions; Banks and Banking; Technological Innovation; Goals and Objectives; Growth and Development Strategy; Growth Management; Competition; Competitive Strategy; Competitive Advantage; Banking Industry; Financial Services Industry

Educators

Purchase

As the Alfred D. Chandler Jr. International Visiting Scholar at HBS in 2018, I was curious to learn more about the way business history is embedded in research and pedagogy in a business school, especially in the school where the discipline first emerged. Coming from... View Details

2021
White Paper

The Future of Boston's Workforce: The Path Forward from COVID-19

By: Will Dorsey Eden, Joseph B. Fuller and Rachel Lipson

In response to the unprecedented disruption of the COVID-19 pandemic on Greater Boston’s economy and workforce, the Boston Foundation, Skillworks, and the Project on Workforce at Harvard partnered to convene workforce leaders from across the region to address how might... View Details

Keywords: COVID; COVID-19; Workforce; Pandemic; Labor Market; Health Pandemics; Labor; Employment; Organizations; Cooperation; Strategic Planning; Boston

August 2010 (Revised May 2015)
Teaching Note

Bank of America: Mobile Banking and Bank of America: Mobile Banking (Abridged)

By: Sunil Gupta

Teaching Note for 510063 and 512082 View Details

Keywords: Banks and Banking; Strategy; Customers; Technology Adoption; Decisions; Product Launch; Mobile Technology; Banking Industry

Keywords: Francis Storrs; Adobe; Museums, Historical Sites, and Similar Institutions; Museums, Historical Sites, and Similar Institutions; Museums, Historical Sites, and Similar Institutions; Museums, Historical Sites, and Similar Institutions

Purchase

22 Sep 2016
News

The Competitiveness of Lost Causes

who also holds an MPA from Harvard’s Kennedy School of Government, worked on independent research with Professor Michael Porter at HBS, a collaboration that led to Duch’s career in competitiveness development consulting. As the founder... View Details

01 Mar 2015
News

New Idea: State of the Art

Photos courtesy of Cooper Hewitt, Smithsonian Design Museum On the subject of art’s relevance in the digital age, Scott Belsky (MBA 2008) has never been one to mince words. “Art View Details

30 Jan 2020
Research & Ideas

The Upside of Highlighting a Product's Downsides

the positive effects of transparency—highlighting a possible tension between promotion-based strategies designed to influence and transparency-based strategies designed to... View Details

Keywords: by Danielle Kost

11 Jul 2012
Research & Ideas

Book Excerpt: ’The Future of Boards’

particularly oversight of the CEO, as well as engaging in the strategy and the direction of the company-is difficult." For directors like this... View Details

Keywords: by Jay Lorsch

02 Oct 2000
Research & Ideas

The Dubious Logic of Global Megamergers

actually been marked by steady decreases in concentration since World War II. Executives, they write, "need to break free of the biases that lead them to pursue larger and larger cross-border deals. There are better, more profitable... View Details

Keywords: by Pankaj Ghemawat & Fariborz Ghadar

05 Jul 2023
News

GCC Alumni Celebrate Grand Opening of New Club Center

Sinemale, Director of Corporate Relations, Middle East and Africa at HBS; Sarah Shaw, Lead of Athar Program, HBS Club of GCC; and moderator Keshia Pieters, Senior Policy and... View Details

Keywords: Margie Kelley

April 2012
Article

Bouncing Out of the Banking System: An Empirical Analysis of Involuntary Bank Account Closures

By: Dennis Campbell, F. Asis Martinez-Jerez and Peter Tufano

Using a new database, we document the factors that relate to the extent of involuntary consumer bank account closure resulting from excessive overdraft activity. Consumers who have accounts involuntarily closed for overdraft activity may have limited or no access to... View Details

Keywords: Mathematical Methods; Customers; Social Issues; Outcome or Result; Budgets and Budgeting; Forecasting and Prediction; Competition; Banks and Banking; Policy; Personal Characteristics; Credit; Employment; United States