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- All HBS Web
(865)
- News (134)
- Research (667)
- Multimedia (3)
- Faculty Publications (233)
- 22 Aug 2005
- Research & Ideas
Balancing the Future Against Today’s Needs
engaged leader," he says, "out there with your people all time, spending time with both employees and customers." When Phanstiel took the reins of PacifiCare, he inherited a slow-growth company in a slow-growth industry.... View Details
Keywords: by Paul Michelman
- 29 May 2013
- Research & Ideas
Faculty Symposium Showcases Breadth of Research
Employee theft and fraud: $600 billion. "The costs to business and society are striking," she said. Gino, an associate professor and behavioral economist at HBS, studies ethical decision making and the psychology of moral... View Details
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
As every company knows, employees are its greatest resource. It's more than a shame, then, that many workers are either not encouraged or afraid to speak up and communicate ideas at work. Employers are losing valuable knowledge and... View Details
Keywords: by Sarah Jane Gilbert
- 02 Jan 2018
- Research & Ideas
The Most Popular Stories and Research Papers of 2017
Bekkers. Asking Questions Can Get You a Better Job or a Second Date Knowing how to keep a conversation going can improve your career as well as your social life, according to research by Alison Wood Brooks and colleagues. Why Productivity Suffers When View Details
Keywords: by Sean Silverthorne
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
mistake companies make is to rely on employees from the core organization to staff new ventures.— Clark Gilbert and Joseph L. Bower It's important to note that calling a business separate and making a business separate are two different... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
When the COVID-19 virus spread worldwide and normal life ground to a halt last year, we thought voluntary employee turnover would drop as well. But the opposite happened in one area: Lift outs—a group of workers who defect... View Details
- 30 Jan 2012
- Research & Ideas
Measuring the Efficacy of the World’s Managers
and incentives—whether organizations promoted and rewarded employees based on performance and tried to keep the best performers from quitting. To collect the data, the researchers hired teams of MBA students who could interview managers... View Details
Keywords: by Carmen Nobel
- 09 Jan 2020
- Blog Post
Set Your Recruiting Vision for 2020
motivates employees and how that can be communicated in your recruiting process. Learn more strategies to “get to yes” based on a recent HBS research study focused on what matters most to students when... View Details
Keywords: All Industries
- 15 Dec 2020
- Research & Ideas
The Unspoken Messages of COVID-19 Restrictions
the pandemic’s repercussions through this project as well as ongoing efforts with HBS professors Zoe B. Cullen and Christopher T. Stanton that study everything from small business aid to the future of remote work. The team is motivated to... View Details
- 01 Apr 2020
- Blog Post
How Scott Linzmeyer Crafted a Business He Loves at Reveler Beverage
new opportunity, Linzmeyer found himself drawn to the entrepreneurial aspects of the industry where he “reveled” in building business plans, hiring staff, developing marketing strategy, and managing distributors. Making the Hop Into Entrepreneurship When it came time... View Details
- 14 Apr 2003
- Research & Ideas
Andy Grove on the Confident Leader
shares, I don't act like an owner, I need 20 million shares to get me over my motivational hurdle? When you have a company where practically all employees or professional View Details
- 01 Jun 2010
- News
Get Well Soon
Art by James Yang/Getty Images Health-care reform is more than a political football. For twenty years it’s been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact... View Details
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
Even so, the executives brought the issue to Harvard Business School Professor Robin J. Ely. Eighteen months and more than 100 employee interviews later, Ely’s research team reached a conclusion that challenged steadfast beliefs about the... View Details
- 02 Sep 2014
- Research & Ideas
Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping
States. At the same time, his family received food purchasing assistance from the Food Stamp program. He's pretty sure that these safety nets helped lead to the formation of his family's company. But while his personal experience View Details
- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54725 2018 The Oxford Handbook of Advice How the Other Half Thinks: The Psychology of Advising By: Blunden, Hayley, and Francesca Gino Abstract—This chapter integrates research on advice interactions, View Details
Keywords: Dina Gerdeman
- 01 Jun 2009
- News
Letters to the Editor
Silvers (MBA ’95) illustrates a one-sided picture of the real world of union organizing. This is especially apparent in Silvers’s response to the question, “What’s wrong with secret ballot elections?” According to Silvers, the proposed View Details
- March 1987 (Revised October 1993)
- Case
Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program
By: W. Earl Sasser
In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew... View Details
Keywords: Motivation and Incentives; Managerial Roles; Retention; Employees; Performance Improvement; Recruitment; Problems and Challenges; Compensation and Benefits; Food and Beverage Industry; Service Industry; Boston
Sasser, W. Earl. "Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program." Harvard Business School Case 687-063, March 1987. (Revised October 1993.)
- 15 May 2013
- Research & Ideas
From McRibs to Maseratis: The Power of Scarcity Marketing
ourselves). Happy Money provides valuable information not only for pleasure-seeking consumers, but also for companies looking to increase the happiness of both employees and customers. The following excerpt describes how the power of... View Details
Keywords: Re: Michael I. Norton
- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
Beer, the School's Cahners-Rabb Professor of Business Administration and an expert on organizational behavior. "Quite simply, without a sense of purpose, we become alienated from our work and find it harder to motivate... View Details
Keywords: by Marguerite Rigoglioso
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
fact, this redundant communication works to get projects completed quickly, according to new research by Harvard Business School professor Tsedal B. Neeley and Northwestern University's Paul M. Leonardi and Elizabeth M. Gerber. The Most Powerful Workplace View Details
Keywords: by Staff