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  • 27 Jan 2015
  • First Look

First Look: January 27

that agents experience reduced demand for service failures due to stockouts, but not for service failures due to network downtime, suggesting that consumers differentially ascribe responsibility for service failure based on the type of... View Details
Keywords: Sean Silverthorne
  • November 2002 (Revised June 2003)
  • Case

China's Rural Leap Forward

By: Bruce R. Scott and Jamie Matthews
Collectively owned township and village enterprises (TVEs) played a pivotal role in China's rapid growth during the 1980s and 1990s. Although they originated in the policies and institutions of the Maoist era, TVEs thrived only after Deng Xiaoping's economic reforms... View Details
Keywords: Business and Government Relations; Public Sector; Public Ownership; Development Economics; Governing Rules, Regulations, and Reforms; Macroeconomics; Emerging Markets; China
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  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

care services are internationally renowned for quality. In 2008, The Clinic is restructuring the organization into teams defined around patient needs, rather than traditional medical specialties. "Patients First!" takes shape as... View Details
Keywords: Martha Lagace
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

25-50 percent even after restaurants are permitted to reopen. It’s still an open question how skittish the American public will be about returning to one of its favorite pasttimes. As a result, the restaurant industry that emerges from... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 09 Jun 2022
  • Blog Post

The MBA Class of 2022 Looks Back

better person and will forge me into a better leader. DEREK SOLED (MD/MBA 2022) Derek was a joint degree candidate with Harvard Medical School. He was the co-president of the MD/MBA Student Association and a member of the Healthcare Club.... View Details
  • January 2023
  • Case

Thomas Buberl: Refounding AXA

By: Hubert Joly, Mihir Desai and Amram Migdal
In 2022, AXA and its CEO Thomas Buberl faced new types of challenges, including systemic risks such as climate change, geopolitical instability, public health crises, and social tensions caused by economic risks. AXA was one of the world’s largest insurers. Since... View Details
Keywords: Change; Change Management; Transformation; Transition; Trends; Environmental Management; Climate Change; Ethics; Values and Beliefs; Finance; Insurance; Management; Management Succession; Risk Management; Organizations; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Planning; Strategic Planning; Risk and Uncertainty; Society; Human Needs; Social Issues; Strategy; Adaptation; Business Strategy; Corporate Strategy; Insurance Industry; Europe; France; Paris
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  • Web

Investing for Impact | Social Enterprise | Harvard Business School

As impact investing has emerged as a new, fast-growing category of private investing, so too has the awareness of the stark disparity between access to capital among small business owners. The Harvard Business School (HBS) Impact... View Details
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

mitigating the risk of contagion. Other examples of this in the past have been less extreme, but include, for example, medical device advancement developed in response to a rise in consumer awareness of... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 30 May 2023
  • Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

commercially available version of GPT-3 to elicit thousands of simulated customer responses and found that AI can produce demand patterns that resemble those of human studies. “Utilizing this tool, which is in some ways a consumer... View Details
Keywords: by Kristen Senz
  • Web

Events - Business History

(1950s-1970s)" 12 pm to 1:30 pm Apr 18 18 Apr 2025 Virtual Seminar Julia Yongue (Hosei University), "Siam Then, Thailand Now: Contextualizing the Emergence of Thai Capitalism through Three Phases of Globalization" 10 am to 11:30 am Apr 14... View Details
  • 29 Mar 2022
  • Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

Professors Geoffrey Jones and Tarun Khanna, the book, which is available in India, includes interviews with dozens of business and social leaders culled around the topic of lasting leadership principles. The interviews were conducted by Harvard faculty as part of the... View Details
Keywords: by Sean Silverthorne
  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

Leadership Top-down Participative Focus Structure and systems Culture Planning Programmatic Emergent Motivation Incentives lead Incentives lag Consultants Large/ knowledge-driven Small/ process-driven That is, each of them does promote... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 13 Jun 2017
  • First Look

First Look at New Research and Ideas, June 13

Christians and Israeli Jews are more likely to form deontological judgments, they divide between the deontological principles of inaction and indirectness. Using textual analysis, we reveal that specific beliefs regarding divine View Details
Keywords: Sean Silverthorne
  • 16 Mar 2010
  • First Look

First Look: March 16

anti-trust immunity. Capitalism is not a natural system and it did not emerge or spread by an unguided process like biological evolution; it has only existed since the liberation of the markets for land, labor, and capital, i.e., the end... View Details
Keywords: Martha Lagace
  • 10 Dec 2013
  • First Look

First Look: December 10

capabilities across markets: no learning, local learning, and global learning. Three equilibrium strategies arise: accommodate, marginalize, and collocate. We identify how these strategies emerge depending on the tradeoff between the... View Details
Keywords: Sean Silverthorne
  • 31 Aug 2010
  • First Look

First Look: August 31

prototypical large-enterprise form in contemporary emerging economies. By exploring the evolution of the diversified business groups organized around British trading companies from the late eighteenth century until today, this chapter... View Details
Keywords: Sean Silverthorne
  • 12 Dec 2006
  • First Look

First Look: December 12, 2006

become adept at holding companies to account for the social consequences of their actions. In response, corporate social responsibility (CSR) has emerged as an inescapable priority for business leaders in... View Details
Keywords: Martha Lagace
  • 11 Oct 2023
  • News

Soldier On

responsibilities of a leader at a moment like that? PJ: I think the majority of my leadership training comes from my time that I spent in the Marine Corps as an infantry officer. We were always taught that the leader should be at the... View Details
  • 01 Dec 2023
  • News

Rounding the Bend

Illustration by Fernando Cobelo To help people visualize what a circular economy could look like and bring the challenges down to a closet-sized scale, Emily Bolon (MBA/MPA 2007) recommends the following exercise. First, make a mental tally of the number of garments... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Apparel Manufacturing; Manufacturing
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

epigenetic, and protein biomarkers—create a better match between individuals with specific disease subtypes and medications that are more effective for those patients. These treatments are expected to be both more effective and more... View Details
Keywords: Carmen Nobel