Design thinking - Publications - Faculty & Research

13 Dec 2010
Research & Ideas

Managing the Support Staff Identity Crisis

their support function definitions overnight, Gulati says he sees hope for change in corporate job title trends—namely, that many traditional job titles now have a defining adjective such as "strategic" tacked on to them. "They use the term 'strategic'... View Details

Keywords: by Carmen Nobel

11 Apr 2017
First Look

First Look at New Research, April 11

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/717474-PDF-ENG Harvard Business School Case 717-436 CVS Health: Redefining the Value Proposition This case explores how a company can use shared value as a lens to think about... View Details

18 Mar 2008
First Look

First Look: March 18, 2008

given that product architecture has been shown to be an important predictor of, among other things: product performance, product variety, process flexibility, and future industry evolution. We explore this relationship in the software industry by use of a technique... View Details

Keywords: Martha Lagace

03 Oct 2006
First Look

First Look: October 3, 2006

less control over their strategy than they think while middle managers and operating managers can have a much greater role in strategy than is generally recognized by either those managers or by top management: But the complexity of the... View Details

Keywords: Sean Silverthorne

22 May 2007
First Look

First Look: May 22, 2007

explore the use of more distributed institutional forms. In this article, we review the emerging scholarship on the formation and function of self-regulatory institutions. Download the paper: http://www.hbs.edu/research/pdf/07-089.pdf Evolution Analysis of Large-Scale... View Details

Keywords: Martha Lagace

01 Feb 2008
What Do You Think?

How Sustainable Is Sustainability in a For-Profit Organization?

size fits all' legislation." All of this will take time. Adrian Gonzalez commented that "There's a limit to what can be accomplished ... because today's products, manufacturing processes, and supply chains were not designed with... View Details

Keywords: by Jim Heskett

21 Nov 2011
Lessons from the Classroom

The New Challenge of Leading Financial Firms

of these leaders are somewhat singular to their field, Healy and colleague Boris Groysberg have created an HBS Executive Education program called Leadership in Financial Organizations. Combining a mix of case studies, lectures, and interactive exercises, the program is... View Details

Keywords: by Carmen Nobel; Financial Services

20 Dec 2016
First Look

December 20, 2016

performance metrics that can be used to run the business. This case gives students the opportunity to develop a framework for thinking about GoDaddy’s business and design performance metrics that measure the... View Details

Keywords: Carmen Nobel

27 Dec 2015
Research & Ideas

The Most Popular Stories and Research Papers of 2015

success, and the role of hormones in cheating. "Tell us what you think were the most significant trends, ideas, or management lessons from 2015." Also worth reading is our list of the year’s most popular articles from the... View Details

05 Dec 2012
What Do You Think?

Should Managers Bother Listening to Predictions?

" Celso Maia added: "Predictions will improve but wise application in most cases still remains under XIII century style." As Arpit Goyal put it: "The whole system is centralized on two notions, 'uncertainty' and 'people's confidence.' I View Details

Keywords: by James Heskett

06 Nov 2017
Research Event

Who is Responsible for the Future of Cities?

have to make sense of this.” It was a fitting introduction to a multidisciplinary panel called The Future of Cities, which considered urban growth from as many diverse perspectives as there were panelists. Hosted by the Harvard Business School and Graduate School of... View Details

Keywords: by Carmen Nobel

14 May 2019
Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

required employees to uphold all regulations and “act with integrity in all that we do.” When the panel of three judges took a look at the argument, however, they threw it out of court as irrelevant. “We think the statements in Cigna’s... View Details

Keywords: by Michael Blanding

13 Nov 2000
Research & Ideas

Corporate Venturing: Entrepreneurship on the Inside

that they'll design businesses that we want to acquire and will fit the niches in our portfolio of product or in the innovation trajectory that we've designed.' "Frankly, I think a smart corporation... View Details

Keywords: by Kenneth Liss

24 Nov 2008
Research & Ideas

Harvard Business School Discusses Future of the MBA

you need to think critically about what you are doing every 100 years or so, whether you need to or not," Dean Jay Light wryly observed in opening remarks to an unprecedented campus gathering last March of business school deans,... View Details

Keywords: by Roger Thompson & HBS Bulletin; Education

05 Sep 2006
Research & Ideas

HBS Cases: Porsche’s Risky Roll on an SUV

premium? "I think the central question posed by the cases—and we can generalize this more broadly beyond Porsche—is, what difference does location make in a globalized world? Can products just be manufactured anywhere?" One... View Details

Keywords: by Martha Lagace; Auto; Manufacturing

01 Dec 2021
What Do You Think?

How Will the Metaverse Affect Productivity?

success. Alina Sandell, for example, said, “Key to all of this I think is assessing the characteristics of your culture, looking at whether your culture is aligned to your strategic requirements and then targeting effort to turn the dial... View Details

Keywords: by James Heskett

15 Oct 2001
Research & Ideas

Rethinking E-Leadership

the details of their business is crazy," Hargrove declares. "Michael Eisner, for example, works on the design of rides at Disney World and has input into all of Disney's films." Updated advice: All your coaching and... View Details

Keywords: by Melissa Raffoni

11 Jan 2000
Lessons from the Classroom

New Game, New Rules: Developing Managers for a Competitive World

rethink their business models and radically transform their organizational capabilities. The implications for organizations and management are profound. Let's take one example. At the heart of most modern corporations are information, planning and control systems, and... View Details

Keywords: by Staff

23 Jul 2018
Research & Ideas

The Open Office Revolution Has Gone Too Far

crazy and interesting things as managers and designers of their organizations. And then we, the academics, come around and try to figure out, rigorously, what had a positive and negative impact on performance and other behavioral... View Details

Keywords: Re: Ethan S. Bernstein

18 Aug 2011
Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

voting voice to determine which pieces by new, independent designers will be offered for sale on the site. Those who vote for the winning item of the day receive credits and rewards. The business launched last September as the pair began... View Details

Keywords: by Julia Hanna; Education

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