Filter Results:
(2,338)
Show Results For
- All HBS Web
(2,338)
- People (5)
- News (832)
- Research (1,058)
- Events (53)
- Multimedia (29)
- Faculty Publications (582)
Show Results For
- All HBS Web
(2,338)
- People (5)
- News (832)
- Research (1,058)
- Events (53)
- Multimedia (29)
- Faculty Publications (582)
- July 2002 (Revised August 2002)
- Case
Washington Hospital Center (A): Rescuing Emergency Medicine
By: Rosabeth M. Kanter and Michelle Heskett
Dr. Craig Feied and Dr. Mark Smith, recruited to turn around the Washington Hospital Center Emergency Department, prepare to roll out their most revolutionary change yet--an information system that could radically improve the practice of emergency medicine. A review of... View Details
- June 2014
- Supplement
Merrimack Pharmaceuticals, Inc. (B)
By: Amy C. Edmondson, Bethany Gerstein and Melissa Valentine
In 2006, the leadership team at Merrimack Pharmaceuticals, Inc. had to decide whether to keep its R&D organization in functional departments or restructure it into interdisciplinary teams. This case follows the outcomes of this decision from 2006 to mid-2014, and... View Details
Keywords: Organizational Design; Groups and Teams; Collaborative Innovation and Invention; Research and Development; Biotechnology Industry; Pharmaceutical Industry
Edmondson, Amy C., Bethany Gerstein, and Melissa Valentine. "Merrimack Pharmaceuticals, Inc. (B)." Harvard Business School Supplement 614-083, June 2014.
- March 2011
- Background Note
Customer Loyalty Schemes in the Retail Sector
By: Jose B. Alvarez and Aldo Sesia
Customer loyalty schemes (or programs) are explicit efforts by retailers to gain long-term patronage from customers. Loyalty schemes are developed for a variety of reasons: to reward loyal customers, to generate more robust information about customer behavior, to... View Details
Keywords: Customer Relationship Management; Consumer Behavior; Business Strategy; Retail Industry; United Kingdom; United States
Alvarez, Jose B., and Aldo Sesia. "Customer Loyalty Schemes in the Retail Sector." Harvard Business School Background Note 511-077, March 2011.
- 2010
- Book
The Battle: How the Fight Between Free Enterprise and Big Government Will Shape America's Future
By: Arthur C. Brooks
America faces a new culture war—one that threatens our long-standing culture of free enterprise. Free enterprise embodies the values that define us as a nation: individual liberty, equal opportunity, entrepreneurship, and self-reliance. But the recent economic crisis... View Details
Brooks, Arthur C. The Battle: How the Fight Between Free Enterprise and Big Government Will Shape America's Future. New York: Basic Books, 2010.
- 18 Jun 2019
- Video
A joint degree that blends business, science, and ethics
- 04 Dec 2015
- News
Economist Stein Brings Crisis Experience to the Classroom
- 04 Aug 2014
- News
Why You Must Pay Attention to Bad Vibes
- 28 Apr 2011
- News
Pain at the Pump? We Need More
- 23 Oct 2014
- News
Pocket change
- 13 Jul 2022
- News
So What Happened to Crypto?
- December 2004 (Revised October 2005)
- Case
Intel Research: Exploring the Future
By: Alan D. MacCormack and Kerry Herman
It is 2004 and David Tennenhouse, the director of Intel Research, is reviewing the organization he has built since 2000. Intel Research was charged with exploring new and disruptive technologies that lay off the "silicon roadmap" that drove most of Intel's R&D efforts.... View Details
Keywords: Disruptive Innovation; Technological Innovation; Research and Development; Performance Evaluation; Venture Capital; Technology Networks; Semiconductor Industry; United States
MacCormack, Alan D., and Kerry Herman. "Intel Research: Exploring the Future." Harvard Business School Case 605-051, December 2004. (Revised October 2005.)
- June 2012
- Case
Siemens AG: Key Account Management
By: Thomas Steenburgh, Michael Ahearne and Elena Corsi
The key account manager of an engineering company has to convince a department to give up important contracts. The German engineering company Siemens had set up a global key account management program since 2010. The key account manager of an emerging account had been... View Details
Keywords: Key Account Management; Commercialization; Marketing; Marketing Management; Engineering; Marketing Strategy; Customer Relationship Management; Profit; Problems and Challenges; Electronics Industry; Consumer Products Industry; Europe
Steenburgh, Thomas, Michael Ahearne, and Elena Corsi. "Siemens AG: Key Account Management." Harvard Business School Case 512-110, June 2012.
- 28 Jan 2015
- News
The Intracorporate Conspiracy Doctrine and CEO Turnover
- December 1999
- Case
Agrochemicals at Ciba-Geigy AG (A)
By: Michael L. Tushman, Wendy Smith and Daniel Radov
After spending five years to develop a revolutionary product, the director of Ciba-Geigy's fungicide research department is handed an unfavorable market study. The case details the R&D process for the new product, including information on corporate partnerships,... View Details
Keywords: Agribusiness; Plant-Based Agribusiness; Research and Development; Innovation and Invention; Innovation Strategy; Product Launch; Marketing Channels; Change Management; Product Development; Business Processes; Organizational Structure; Corporate Accountability; Agriculture and Agribusiness Industry; Pharmaceutical Industry
Tushman, Michael L., Wendy Smith, and Daniel Radov. "Agrochemicals at Ciba-Geigy AG (A)." Harvard Business School Case 400-022, December 1999.
- 08 Oct 2020
- News
Marlous van Waijenburg Appointed AAAS Affiliate Faculty
- 2023
- Working Paper
'It Wouldn’t Have Mattered Anyway': When Overdetermined Outcomes Justify Our Sins
By: Stephanie C. Lin, Julian J. Zlatev and Dale T. Miller
We identify and document an “overdetermined outcome defense” which occurs when one learns
that circumstances besides one’s own actions were sufficient to produce a negative effect (e.g.,
deciding not to go to the gym, but later discovering that the gym had been... View Details
Lin, Stephanie C., Julian J. Zlatev, and Dale T. Miller. "'It Wouldn’t Have Mattered Anyway': When Overdetermined Outcomes Justify Our Sins." Harvard Business School Working Paper, No. 23-045, January 2023.
- 03 Apr 2020
- News