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  • December 2018
  • Case

Tiantong & Partners: Transforming Litigation Practice in China

By: Ashish Nanda and Lisa Rohrer
Jiang Yong founded Tiantong & Partners in 2002, seeking to radically improve the level of litigation-related services in China. By 2015, Tiantong was the premier Chinese litigation firm with the highest per lawyer revenues. The firm focused exclusively on high-stakes... View Details
Keywords: Law Firm; Law Firms; Growth; Legal Industry; Regulation; Professional Services; Law; Lawsuits and Litigation; Internet and the Web; Growth and Development; Strategy; Entrepreneurship; Decision Choices and Conditions; Legal Services Industry; China
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  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

it, he bemoaned decisions (for which he accepted responsibility) that improved efficiency and increased economies of scale but robbed stores of some of their essential magic, such as the smell of roasting coffee and the sights and sounds... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 07 Aug 2013
  • What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

does (not) mean we have the tools to understand what it is saying. Judgment is still crucial ." Debra Bordignon put an interesting twist on the issue, saying, "Where systems, tools, and artificial intelligence reach their limits, human judgment IS the View Details
Keywords: by James Heskett
  • 05 Nov 2013
  • First Look

First Look: November 5

auditors. We find evidence to support the argument that auditors' decisions are influenced by financial conflicts of interest. But we also find evidence that their decisions... View Details
Keywords: Sean Silverthorne
  • Web

Levels of Government - Institute For Strategy And Competitiveness

conceptual framework to understand related economic outcomes, and to help governments develop collaborative policies to improve them. Improving competitiveness at all levels of government Competitiveness, in particular microeconomic competitiveness, is shaped by policy... View Details
  • 03 Sep 2013
  • First Look

First Look: September 3

developed between analysts and managers by investigating analyst coverage decisions in the context of CEO and CFO moves between publicly listed firms. We find that top executive moves from an origin firm to a destination firm trigger... View Details
Keywords: Sean Silverthorne
  • October 2024
  • Teaching Plan

Teamworks: Tackling a Forecasting Fumble

By: Lou Shipley and Stacy Straaberg
In late March 2018, Teamworks CEO Zach Maurides learned Q1 2018 sales were at risk for a large forecasting miss. Founded in 2004, Teamworks’s software application assisted support staff in messaging, scheduling, and sharing documents with collegiate and professional... View Details
Keywords: Acquisition; Business Growth and Maturation; Communication Strategy; Decisions; Forecasting and Prediction; Business Cycles; Technological Innovation; Sports; Growth and Development Strategy; Resource Allocation; Marketing; Sales; Business Strategy; Expansion; Sports Industry; Technology Industry; United States; North Carolina
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  • Web

Globalization - Faculty & Research

of that firm's affiliate activity in their native countries. Ethnic innovators also appear to facilitate the disintegration of innovative activity across borders and to allow U.S. multinationals to form new affiliates abroad without the View Details
  • 01 Dec 2023
  • News

A More Accommodating Approach

her career in new directions and add greater value to the company, she wanted to broaden her insights, skills, and network, which prompted her to enroll in HBS’s General Management Program (GMP) in 2021, a decision made more feasible... View Details
Keywords: Jennifer Gillespie
  • Web

Faculty & Researchers - Managing the Future of Work

Manjari supports co-chairs William R. Kerr and Joseph B. Fuller on all project priorities. Her research efforts focus on location choices by global companies, the role of business in making cities and regions more competitive, shared... View Details
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

which requires sustained support for long-term success. Had Amazon approached the New York headquarters decision in line with the seven steps outlined above, experience suggests that its odds of success... View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • March 2025
  • Article

Is Personal Identity Intransitive?

By: J. De Freitas and L. J. Rips
There has been a call for a potentially revolutionary change to our existing understanding of the psychological concept of personal identity. Apparently, people can psychologically represent people, including themselves, as multiple individuals at the same time. Here... View Details
Keywords: Identity; Judgments
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  • 14 Jul 2015
  • First Look

First Look: July 14, 2015

Production and the Design of Supporting Institutions By: Boudreau, Kevin J., and Karim R. Lakhani Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49361 May-June 2015 European Business... View Details
Keywords: Sean Silverthorne
  • 11 Oct 2023
  • News

Soldier On

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes In November of 2022, 33-year-old Phillip Jones (MPA/MBA 2021) was elected mayor of Newport News, Virginia, where he had spent part of his childhood. The son of two Air Force veterans, he served six years in... View Details
  • Web

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

having a certain background or certain skin color. It's about coming as you are, and that to us is what ‘You look good’ is all about.” Leahy is proud of the business results she and her team are driving and knows they stem from financial and strategy decisions, but... View Details
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

system has no value for, and therefore cannot attract, users. Without a solid user base, no application developer will be interested in supporting that operating system. If the platform vendor decides to charge positive prices on both... View Details
Keywords: by Sean Silverthorne; Technology
  • 29 Mar 2022
  • Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

can be rich in resources, providing both financial backing and mentoring, the authors say. “If you are in a society that has relatively few safety nets, both financial and other types of safety nets, then doing it within the construct of a family View Details
Keywords: by Sean Silverthorne
  • Web

Business Fundamentals Course - CORe | HBS Online

business decisions Implement analytical techniques in Excel Develop effective pricing strategies Identify sources of competitive advantage through differentiation Evaluate the financial health of a business using financial statements... View Details
  • 13 Feb 2012
  • Research & Ideas

The Case Against Racial Colorblindness

performance Norton says. He cites a recent incident in which several retired high-ranking US military leaders publicly supported a Supreme Court decision in favor of affirmative action in university... View Details
Keywords: by Carmen Nobel
  • Web

Accounting & Management Awards & Honors - Faculty & Research

School in 2011. Dennis Campbell : Won the 2011 Stan Hardy Award for Outstanding Paper published in the field of Operations Management from the Decision Sciences Institute for his paper with Ryan W. Buell and Frances X. Frei, “Are... View Details