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- Faculty Publications (208)
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- All HBS Web (874)
- Faculty Publications (208)
- 22 Aug 2017
- First Look
First Look at New Research and Ideas, August 23
agglomeration economies, including capital-good market externality and technology diffusion, play a particularly important role in multinationals' economic geography. These findings remain robust when we use alternative measures of trade... View Details
Keywords: Sean Silverthorne
- Web
Dean Srikant Datar’s 2022 Commencement Remarks | About
is vital. Leaders also have to enable and support the organization to achieve its goals. This means creating the structures, processes, systems, and a culture that will yield outstanding products and services. Even simple measures can go... View Details
- 17 Nov 2003
- Research & Ideas
The Business of Babies
Chinese babies), and international restrictions and legislation concerning adoption. High-tech measures include IVF, artificial insemination, surrogacy, gamete interfallopian transfer (GIFT) in which the sperm is injected directly into... View Details
- 31 Mar 2009
- First Look
First Look: March 31, 2009
This study empirically examines firms' post-merger behavior using an institutional theory framework. While mergers can serve as a strategic tool for firms to reconfigure their product and customer mix, differences in institutional... View Details
Keywords: Martha Lagace
- 07 Aug 2000
- Research & Ideas
Rocket Science Retailing
high at that outlet, while the Boston store might stock relatively few items in this category because demand is lower there. Why don't more retailers customize their inventories? The answer, as we explain later on, lies in slow supply... View Details
- 13 May 2019
- Research & Ideas
The Unexpected Way Whistleblowers Reduce Government Fraud
researchers documented company expenditures on political campaigns, current or former politicians serving on their boards, and contributions to political action committees. These measures were not found to have a significant effect on the... View Details
- 11 Oct 2022
- Research & Ideas
Shrinking the Racial Wealth Gap, One Mortgage at a Time
Taints Customer Service: Evidence from 6,000 Hotels A World of Difference: What Keeps Companies from Becoming More Inclusive Measuring the Perceived Liquidity of the Corporate Bond Market Feedback or ideas... View Details
- 23 Oct 2007
- First Look
First Look: October 23, 2007
attempting to grow its customer base by increasing the number of new checking accounts. Like many banks, Central saw checking accounts as an important tool for customer acquisition and loyalty-building.... View Details
Keywords: Sean Silverthorne
- 29 Sep 2003
- Research & Ideas
Pride Goeth Before a Profit
to employees' identity and self-worth. Caring About Accuracy Dave Thompson was appointed a measurement technician at El Segundo, CA-based Unocal's Van, TX, oil field in 1993. He was responsible for making sure that the amounts of oil and... View Details
Keywords: by Theodore Kinni
- 18 Mar 2008
- First Look
First Look: March 18, 2008
leadership is useful in identifying potentially effective spreaders of WOM among very loyal customers, it is less useful for the sample of less loyal customers. We suggest a measure of one's social network breadth may help to identify... View Details
Keywords: Martha Lagace
- 23 Jan 2008
- First Look
First Look: January 23, 2008
Working PapersA Resource Belief-Curse: Oil and Individualism Authors:Rafael Di Tella, Juan Dubra, and Robert MacCulloch Abstract We study the correlation between a belief concerning individualism and a measure of luck in the US during... View Details
Keywords: Martha Lagace
- 31 Jan 2018
- Blog Post
Tiffany Nida’s Amazon Journey: “I Continue to Grow Because They Keep Giving Me Responsibility.”
opportunity,” says Tiffany. “It’s another start-up business in a space I love, where technology interacts with physical processes. We get to define the customer experience end-to-end. I can work globally to launch something big and... View Details
Keywords: Technology
- 24 Jul 2014
- Blog Post
Create a Content Marketing Strategy for your Talent Acquisitions Team
sense to push relevant content out on your blog, LinkedIn or on relevant industry blogs and magazines. Your distribution strategy should align with where your customers already are. For candidates like Matthew, it may be wise to think... View Details
- 12 Aug 2014
- First Look
First Look: August 12
than measurements indicate? The current research explores problems that result, in part, from malfeasance by outside perpetrators who overstate their efforts to increase their measured performance. In... View Details
Keywords: Sean Silverthorne
- 19 Jan 2011
- First Look
First Look: Jan. 18
under the Hood: Wealth-based Discrimination in Illicit Customer Help Authors:F. Gino and L. Pierce Publication:Organization Science 21, no. 6 (November-December 2010) Abstract This paper investigates whether an employee's perception of... View Details
Keywords: Sean Silverthorne
- 21 Oct 2014
- First Look
First Look: October 21
compensation and incentives, performance reviews, and measuring sales effectiveness. Part 4 examines broader organizational requirements for effective selling and strategy implementation: developing sales managers who can manage and... View Details
Keywords: Sean Silverthorne
- 03 Mar 2009
- First Look
First Look: March 3, 2009
and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a sales analysis of a leading U.S.... View Details
Keywords: Martha Lagace
- 08 Jul 2008
- First Look
First Look: July 8, 2008
in two major product lines for a large enterprise software vendor to examine the use and success of pricing and product strategies. Regarding pricing, the paper demonstrates that the vendor engages in significant "bargain-then-ripoff" pricing; View Details
Keywords: Martha Lagace
- 20 Jan 2010
- First Look
First Look: Jan. 20
delegation, but there is less empirical evidence, especially across countries. This has limited the ability to understand the phenomenon of decentralization. To address the empirical lacuna we have developed a research program to measure... View Details
Keywords: Martha Lagace