Filter Results:
(1,515)
Show Results For
- All HBS Web
(1,515)
- People (2)
- News (316)
- Research (1,028)
- Events (3)
- Multimedia (4)
- Faculty Publications (323)
Show Results For
- All HBS Web
(1,515)
- People (2)
- News (316)
- Research (1,028)
- Events (3)
- Multimedia (4)
- Faculty Publications (323)
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
reorient based on the new realities. While team launches set the course of a group at the moment it comes together, relaunches act as resets. The COVID-19 pandemic upending routines calls for relaunches to help leaders and team members... View Details
Keywords: by Sean Silverthorne
- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
the wane. "I fear that social networks may make the problem worse," commented Gamaliel Pascual. "The technology may be hardwiring a younger generation to create virtual tribes where the congregation is based on shared biases/values."... View Details
Keywords: by James Heskett
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
experts in the selection and development of early-stage ideas. Our context is the movie industry, in which customer appeal is difficult to predict and investment costs are high. The Black List, an annual publication, ranks unproduced... View Details
Keywords: Dina Gerdeman
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
Case 817-073 MIA: Profit at the Base of the Pyramid In January 2016, Guillermo Jaime had just returned home to Mexico City after attending a Harvard Business School executive education program. Jaime was the founder and CEO of... View Details
Keywords: Sean Silverthorne
- 29 Aug 2018
- What Do You Think?
What Should Harley-Davidson’s Management Do?
strong culture and dedicated customer base helped it avoid larger declines. Its customers organized rallies attended by as many as 50,000 Harley owners, whose average age had... View Details
- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
we need to improve our profit,” he says. For example, a US industrial service company was losing 20 percent of its customers every year. Through research, its leaders realized that when customers stayed with... View Details
Keywords: by Michael Blanding
- 03 Mar 2015
- First Look
First Look: March 3
Customers could pay to access the database for research, to create genetic tests, or for many other purposes. GenapSys would also build an online store with the genetic tests customers created.... View Details
Keywords: Sean Silverthorne
- 02 Jun 2020
- Research & Ideas
Coronavirus Careers: Cloud Kitchens Are Now Serving
reimagining the restaurant experience, allowing consumers to enjoy restaurant-quality food from the comfort and convenience of their homes, and allowing restaurants to increase their customer base beyond... View Details
- Web
Alternative Investments Course | HBS Online
Overview Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Speak the language of alternative investments so that you can better communicate and collaborate with your colleagues and customers Evaluate alternative... View Details
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
techniques to try to predict which deals he should offer to customers based on the purchasing behavior of those customers closest to them. Topics include supervised learning;... View Details
Keywords: Dina Gerdeman
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
prices. And high-end dealerships can make car buying feel like a trip to the spa. But overall, little has changed in the high-pressure business of selling vehicles. So what should the industry be doing to make customers feel better about... View Details
- 05 May 2020
- Research & Ideas
China Tariffs and Coronavirus a Double Hit to American Retailers
the trade war,” Cavallo says. To the extent that tariffs exacerbate the cost of the pandemic, their continued application could further drag down the American economy, harming companies and consumers alike. In the end, companies may have no choice but to pass their... View Details
Keywords: by Michael Blanding
- 01 Sep 2023
- News
Global Outposts Expand HBS’s Intellectual Footprint
Mitsuharu’s long-term goal of improving the quality of the Japanese sweets, made from azuki bean paste and sugar, and expanding the company’s client base to reach global customers be in line with Toraya’s... View Details
Keywords: Jennifer Gillespie
- 18 Jan 2016
- Research & Ideas
Hazard Warning: The Unacceptable Cost of Toxic Workers
data to decipher traits belonging to toxic workers. The result was anonymized personal data of almost 60,000 workers from 11 firms, about 70 percent of which were based in the United States. The positions were similar front-line, View Details
Keywords: by Roberta Holland
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
model," they write. Among the features of the approach they recommend, which is currently being used by organizations in a range of industries and countries, are the following: Goals based on longer-term external benchmarks instead... View Details
Keywords: by Loren Gary
- 05 Apr 2011
- First Look
First Look: April 5
School Case 811-064 Aardvark is an online social search service that allows users to pose questions and receive answers from other users in their extended social network. The case explores the process that Aardvark's founders used to design and develop their product... View Details
Keywords: Sean Silverthorne
- 06 Dec 2016
- First Look
December 6, 2016
https://cb.hbsp.harvard.edu/cbmp/product/716062-PDF-ENG Harvard Business School Case 817-018 InsideSales.com (A) This case focuses on growth requirements for a company moving from its base in SMB customers... View Details
Keywords: Sean Silverthorne
- Teaching Interest
Managing Human Capital: Keeping Hope Alive in Organizations (Not offered 2013-2014)
Managing Human Capital has been specifically designed to teach practical skills for the general manager who seeks to manage both other people and his or her own career with optimal effectiveness. Any and all students who believe they will need to effectively manage... View Details
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
such friction by implementing rigid policies based on the presumption that they have correctly anticipated how the pandemic will evolve. Designing and implementing any durable policy requires having a firm grasp of what the world—the “new... View Details
Keywords: by Kristen Senz
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
The first few minutes of new employee orientation, if done right, can lead to happier and more productive workers and, ultimately, increased customer satisfaction. Unfortunately, a lot of companies do it wrong. In many firms, employee... View Details