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Show Results For
- All HBS Web
(1,372)
- News (199)
- Research (968)
- Events (4)
- Multimedia (3)
- Faculty Publications (317)
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- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
Management Journal Discordant vs. Harmonious Selves: The Effects of Identity Conflict and Enhancement on Sales Performance in Employee-Customer Interactions By: Ramarajan, Lakshmi, Nancy Rothbard, and Steffanie Wilk Abstract—Across... View Details
Keywords: Sean Silverthorne
- 26 Jan 2010
- First Look
First Look: Jan. 26
706-714 Abstract Background: The increased focus on quality and efficiency improvement within academic surgery has met with variable success among plastic surgeons. Traditional surgical performance metrics,... View Details
Keywords: Martha Lagace
- 21 Sep 2010
- First Look
First Look: September 21, 2010
production workers) are associated with more autonomy and a wider span of control. By contrast, communication technologies (like data networks) decrease autonomy for both workers and plant managers. Treating technology as endogenous using instrumental View Details
Keywords: Sean Silverthorne
- 01 Oct 2013
- First Look
First Look: October 1
production. We also discuss design flexibility as an intervening variable that is critical in intermediating conflicts that commons organizations cannot resolve. Download working paper:... View Details
Keywords: Sean Silverthorne
- 07 Apr 2014
- Research & Ideas
Excerpt: ‘The Art of Negotiation’
Be That Way." His band was uptight playing in that historic venue before a society audience dressed in tuxedos and evening gowns. Goodman himself was unable to get his musicians to swing, but drummer Gene Krupa galvanized them with a drum solo so wild that jazz View Details
Keywords: Re: Michael A. Wheeler
- 04 Oct 2004
- Research & Ideas
Start to Measure Your E-commerce Success
payoffs of e-commerce operational and capital investments are necessary to demonstrate the value creation of e-commerce initiatives and to obtain additional resources for critical e-commerce projects. The measures are essential to monitor... View Details
Keywords: by Marc J. Epstein
- 23 Mar 2010
- First Look
First Look: March 23
incumbent that faces a low-quality ad-sponsored competitor. In addition to competing through adjustments of tactical variables such as price or the number of ads a product carries, we allow the incumbent to consider changes in its... View Details
Keywords: Martha Lagace
- 07 Aug 2007
- First Look
First Look: August 7, 2007
that both effects are operative. Instrumental variables analysis indicates that plausibly exogenous changes in payout policy result in shifting institutional ownership patterns. Similarly, exogenous changes in the tax code indicate that... View Details
Keywords: Martha Lagace
- 02 Feb 2010
- First Look
First Look: Feb. 2
http://papers.nber.org/papers/w15602 PublicationsSeven Lessons for Leading in Crisis Author:Bill George Publication:Warren Bennis Series. San Francisco, Calif.: Jossey-Bass, 2009 Abstract Seven Lessons for Leading in Crisis outlines the seven View Details
Keywords: Martha Lagace
- 15 Jan 2008
- First Look
First Look: January 15, 2008
the paper: http://www.hbs.edu/research/pdf/08-044.pdf See No Evil: When We Overlook Other People's Unethical Behavior Authors:Francesca Gino, Don A. Moore, and Max H. Bazerman Abstract It is common for people to be more critical of... View Details
Keywords: Martha Lagace
- 05 Sep 2006
- First Look
First Look: September 5, 2006
individual level of analysis that neo-institutional theorists often tend to neglect. Relying on Bourdieu's conceptualization of fields, I propose that individuals' social position is a key variable in understanding how they are enabled to... View Details
Keywords: Sean Silverthorne
- 20 Oct 2009
- First Look
First Look: October 20
Harvard Business School Supplement 310-017 As Acumen Fund, a global venture philanthropy firm, moves forward with an investment portfolio exceeding $22 million, it runs into two critical measurement problems. First, how should it track... View Details
Keywords: Martha Lagace
- 17 Feb 2016
- Research & Ideas
Man vs. Machine: Which Makes Better Hires?
variability and unverifiability of interview assessments. A candidate’s test score of 93 is a straightforward measure of fitness. But a manager might be enthusiastic about a candidate for any number of reasons. “If you see managers making... View Details
- 02 Feb 2004
- Research & Ideas
Mapping Your Corporate Strategy
Since the 1990s, the Balanced Scorecard system has cut a path in business as a more rigorous way to measure performance by quantifying what had been considered intangible assets, such as human capital, information, and culture. The system... View Details
Keywords: by Martha Lagace
- 20 Jun 2017
- First Look
First Look at New Research and Ideas, June 20
instrumental variables approach exploiting an historical shift in innovation activity during World War II to show that this relationship could be causal. Finally, we document a U-shaped relationship between top income inequality and... View Details
Keywords: Sean Silverthorne
- 13 May 2002
- Book
Bringing the Master Passions to Work
If passions are the masters of reason—as David Hume (1960) believed—then they have done a remarkable job at getting us to believe in their benign nature—their outright subservience to reason. Deception and self-deception are as critical... View Details
Keywords: by Mihnea C. Moldoveanu & Nitin Nohria
- 30 Apr 2014
- Research & Ideas
Venture Investors Prefer Funding Handsome Men
Management; and Fiona E. Murray, associate dean of innovation at Sloan and Kearney's thesis adviser. “Our paper provides concrete proof that gender discrimination exists in the context of entrepreneurial pitching” As a behavioral psychologist, Brooks studies the... View Details
- 30 Jun 2009
- First Look
First Look: June 30
different sets of experience are tasked with projects that are critical to their organization's success. Although building teams from individuals with different prior experience is increasingly necessary, prior work examining the... View Details
Keywords: Martha Lagace
- 04 Jan 2012
- First Look
First Look: January 4
purchased bundles may not always purchase pure consoles, even though consoles may be cheaper than bundles. The type of bundling chosen is critical to extracting value from consumers, with pure bundling View Details
Keywords: Carmen Nobel
- 07 Dec 2010
- First Look
First Look: Dec. 7
regularly explore together: (1) Who is your primary customer? Have you organized your company to deliver maximum value to that customer? (2) How do your core values prioritize shareholders, employees, and customers? Is everyone in your company committed to those... View Details
Keywords: Sean Silverthorne