Filter Results:
(6,304)
Show Results For
- All HBS Web
(6,304)
- People (3)
- News (1,209)
- Research (4,505)
- Events (35)
- Multimedia (67)
- Faculty Publications (2,936)
Show Results For
- All HBS Web
(6,304)
- People (3)
- News (1,209)
- Research (4,505)
- Events (35)
- Multimedia (67)
- Faculty Publications (2,936)
- January 2020
- Case
Hurtigruten: Sailing into Warm Water?
By: Jan W. Rivkin and Kerry Herman
As this case opens in 2019, CEO Daniel Skjeldam and his team have successfully reinvigorated Hurtigruten, a storied but struggling Norwegian ferry and cruise operator, and have established it as the leading provider of polar expedition cruises. They now face a critical... View Details
Keywords: Relative Cost Analysis; Market Attractiveness; Diversification; Decision Making; Expansion; Tourism Industry; Norway
Rivkin, Jan W., and Kerry Herman. "Hurtigruten: Sailing into Warm Water?" Harvard Business School Case 720-410, January 2020.
- 2025
- Working Paper
The Hidden Costs of Flexible Labor Models: How Working Multiple Jobs Affects Employees
By: Paige Tsai and Ryan W. Buell
As operations increasingly rely upon flexible labor models—such as gig, part-time, and remote work—it has become commonplace for individuals to work multiple jobs. Across three studies, relying on a combination of transaction-level data from 90,548 customers of a... View Details
Keywords: Behavioral Operations; Employee Behavior; Job Design; Sustainable Operations; Job Design and Levels; Personal Finance; Well-being; Happiness; Satisfaction; Wages
Tsai, Paige, and Ryan W. Buell. "The Hidden Costs of Flexible Labor Models: How Working Multiple Jobs Affects Employees." Harvard Business School Working Paper, No. 25-036, January 2025. (Revised June 2025.)
- February 2020
- Article
Why Prosocial Referral Incentives Work: The Interplay of Reputational Benefits and Action Costs
By: Rachel Gershon, Cynthia Cryder and Leslie K. John
While selfish incentives typically outperform prosocial incentives, in the context of customer referral rewards, prosocial incentives can be more effective. Companies frequently offer “selfish” (i.e., sender-benefiting) referral incentives, offering customers financial... View Details
Keywords: Incentives; Prosocial Behavior; Judgment And Decision-making; Referral Rewards; Motivation and Incentives; Consumer Behavior; Decision Making
Gershon, Rachel, Cynthia Cryder, and Leslie K. John. "Why Prosocial Referral Incentives Work: The Interplay of Reputational Benefits and Action Costs." Journal of Marketing Research (JMR) 57, no. 1 (February 2020): 156–172.
- May 1991
- Case
Bureau of Engraving and Printing, The: Determining the True Cost of Money (A)
By: Robert S. Kaplan
Keywords: Money
Kaplan, Robert S. "Bureau of Engraving and Printing, The: Determining the True Cost of Money (A)." Harvard Business School Case 191-094, May 1991.
- December 1998
- Article
The Architecture of Cooperation: Managing Coordination Costs and Appropriation Concerns in Strategic Alliances
By: Ranjay Gulati and Harbir Singh
Gulati, Ranjay, and Harbir Singh. "The Architecture of Cooperation: Managing Coordination Costs and Appropriation Concerns in Strategic Alliances." Administrative Science Quarterly 43, no. 4 (December 1998): 781–814.
- February 2025
- Article
Innovations in Evaluating Ambulatory Costs of Cystic Fibrosis Care: A Comparative Study Across Multidisciplinary Care Centers in Ireland and the United States
By: Emma Brady, Ryan C. Perkins, Kate Cullen, Gregory S. Sawicki, Robert S. Kaplan and Gerardine Doyle
Lead clinicians at two large pediatric cystic fibrosis (CF) centers in the United States and Ireland measured and compared their ambulatory care costs. The clinicians selected three strata of patients (0–11 months, 1–5 years, and 6–17 years of age). Process maps were... View Details
Brady, Emma, Ryan C. Perkins, Kate Cullen, Gregory S. Sawicki, Robert S. Kaplan, and Gerardine Doyle. "Innovations in Evaluating Ambulatory Costs of Cystic Fibrosis Care: A Comparative Study Across Multidisciplinary Care Centers in Ireland and the United States." NEJM Catalyst Innovations in Care Delivery 6, no. 2 (February 2025).
- summer 1992
- Article
Cross-country Differences in the Cost of Capital: A Survey and Evaluation of Recent Empirical Studies
By: W. C. Kester and T. A. Luehrman
Kester, W. C., and T. A. Luehrman. "Cross-country Differences in the Cost of Capital: A Survey and Evaluation of Recent Empirical Studies." Continental Bank Journal of Applied Corporate Finance 5, no. 2 (summer 1992): 29–41.
- Article
The Cost of Strict Discovery: A Comparison of Manhattan and Brooklyn Criminal Cases
By: Dan Svirsky
Svirsky, Dan. "The Cost of Strict Discovery: A Comparison of Manhattan and Brooklyn Criminal Cases." Review of Law & Social Change 38, no. 3 (2014): 523–550.
- May 2022
- Article
Variance Analysis: New Insights from Health Care Applications
By: Robert S. Kaplan and Susanna Gallani
We use a health care application to illustrate how variance analysis can be used to benchmark costs across similar service delivery sites. Variances for personnel costs, typically the largest cost component in service organizations, are calculated for price, quantity,... View Details
Keywords: Variance Analysis; Benchmarking; Time-Driven Activity-Based Costing; Health Care; Activity Based Costing and Management; Health Care and Treatment; Service Delivery; Service Industry
Kaplan, Robert S., and Susanna Gallani. "Variance Analysis: New Insights from Health Care Applications." Issues in Accounting Education 37, no. 2 (May 2022): 27–36.
- Article
Quantifying the Impact of Inventory Holding Cost and Reactive Capacity on an Apparel Manufacturer's Profitability
By: Ananth Raman and Kim Bowon
Raman, Ananth, and Kim Bowon. "Quantifying the Impact of Inventory Holding Cost and Reactive Capacity on an Apparel Manufacturer's Profitability." Production and Operations Management 11, no. 1 (March 2002).
- 28 Oct 2019
- Podcast
Creating Resilience: How Businesses Can Cope with the Costs of a Warming Planet
Both cities and businesses need to prepare for climate change. That means changing how they do business today and in the future, but there’s potential for big financial benefits with change, too. Rachel Cleetus from the Union of Concerned Scientists and Harvard... View Details
- summer 2001
- Article
The Impact of Activity-Based Costing on Managerial Decisions at Insteel Industries - A Field Study
By: V.G. Narayanan and Ratna G. Sarkar
Narayanan, V.G., and Ratna G. Sarkar. "The Impact of Activity-Based Costing on Managerial Decisions at Insteel Industries - A Field Study." Journal of Economics & Management Strategy 11, no. 2 (summer 2001).
- March 2006 (Revised April 2006)
- Case
Geeli
By: Li Jin, Kenneth A. Froot and Si Ping May Yu
A well-performing Chinese manufacturer faces major impediments raising funding to grow. Highlights various imperfections that shape the financing decision. View Details
- March 2006
- Supplement
Geeli (CW)
By: Kenneth A. Froot and Li Jin
A well-performing Chinese manufacturer faces major impediments raising funding to grow. Highlights various imperfections that shape the financing decision. View Details
- 01 Jun 2004
- News
Cyberposium: Pros and Cons of Outsourcing
Sheeroy Desai, EVP and COO for Sapient, noted that his company saves 30 to 40 percent by offshoring IT — but the move has involved a significant investment in training. “Most IT organizations tend to underestimate the costs of management... View Details