Control Systems - Publications - Faculty & Research

17 Dec 2013
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First Look: December 17

Japan. An entire system of governance was blown away. In 1911, an imperial tradition of more than 2,000 years ended. After the subsequent disasters of world war and Maoist utopianism, China was an impoverished third world economy holding... View Details

Keywords: Carmen Nobel

March 2023 (Revised June 2023)
Teaching Note

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni

Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details

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04 Aug 2009
First Look

First Look: August 4

allocation within an economy. The theory predicts that GAAP's principal focus, as shaped by the demand for and supply of financial information, is on the use of the income statement and balance sheet for performance measurement and View Details

Keywords: Martha Lagace

Working Paper

The Returns to Skills During the Pandemic: Experimental Evidence from Uganda

By: Livia Alfonsi, Vittorio Bassi, Imran Rasul and Elena Spadini

The Covid-19 pandemic represents one of the most significant labor market shocks to the world economy in recent times. We present evidence from a field experiment to understand whether and why skilled and unskilled workers were differentially impacted by the shock, in... View Details

Keywords: COVID-19 Pandemic; System Shocks; Labor; Competency and Skills; Development Economics; Uganda

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09 Jun 2015
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First Look: June 9, 2015

benefit from revealing unit cost information to consumers. A natural field experiment conducted with an online retailer suggests that cost transparency boosts sales. Six subsequent controlled lab experiments replicate this basic effect... View Details

Keywords: Sean Silverthorne

Web

Health Care - Faculty & Research

top U.S. health administration schools and a recent article in the Lancet, our educational systems focus their curricula on isolated,theoretical subjects, such as analytics and quantitative problem solving, rather than the team-oriented,... View Details

20 Oct 2009
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First Look: October 20

individuals near a firm's headquarters—for the presence of a large, non-managerial individual shareholder in a firm. These shareholders have a large impact on firms, controlling for selection effects. Download the paper:... View Details

Keywords: Martha Lagace

12 Jul 2004
Research & Ideas

Enron’s Lessons for Managers

new rules, such as the documentation of internal controls as dictated by the Sarbanes-Oxley Act, are turning out to be extremely expensive to implement. The new rules for the corporate governance system... View Details

Keywords: by Martha Lagace

26 May 2022
HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

responded to these brewing forces with an improved encryption system that put privacy in the hands of the consumer. The company no longer possessed a master key to devices that government officials could request. Instead, when a user... View Details

Keywords: by Avery Forman

16 Apr 2001
Research & Ideas

Strategy and the Internet

complex Internet-based procurement application in just sixty days. As the fixed costs of developing systems decline, the barriers to imitation fall as well. Today, nearly every company is developing similar types of Internet applications,... View Details

Keywords: by Michael E. Porter

2010
Mimeo

An Analysis of the Impact of 'Substantially Heightened' Capital Requirements on Large Financial Institutions

By: Anil Kashyap, Jeremy C. Stein and Samuel G. Hanson

We examine the impact of "substantially heightened" capital requirements on large financial institutions, and on their customers. Our analysis yields three main conclusions. First, the frictions associated with raising new external equity finance are likely to be... View Details

Keywords: Financial Institutions; Governing Rules, Regulations, and Reforms; Capital; Equity; Financing and Loans; Credit

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16 Mar 2010
First Look

First Look: March 16

had full access to corporate archives and executives and provides us with a unique insight into the workings and strategies of one of the world's oldest and largest multinationals. Capitalism: Its Origins and Evolution As a System of... View Details

Keywords: Martha Lagace

February 2025
Article

Disclosure, Humanizing, and Contextual Vulnerability of Generative AI Chatbots

By: Julian De Freitas and I. Glenn Cohen

In the wake of recent advancements in generative AI, regulatory bodies are trying to keep pace. One key decision is whether to require app makers to disclose the use of generative AI-powered chatbots in their products. We suggest that some generative AI-based chatbots... View Details

Keywords: AI and Machine Learning; Governing Rules, Regulations, and Reforms; Applications and Software; Well-being

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2010
Chapter

From Visible Harm to Relative Risk: Centralization and Fragmentation of Pharmacovigilance

By: Arthur A. Daemmrich

Adverse drug reactions pose distinct but potentially catastrophic risks to patients, physicians, pharmaceutical firms, and regulators. Between the early 1960s and the present, national systems were built to collect, standardize, and respond to individual reports of... View Details

Keywords: Governing Rules, Regulations, and Reforms; Health Testing and Trials; Business and Government Relations; Risk and Uncertainty; Safety; Pharmaceutical Industry; United States

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Web

Geography of Care - Institute For Strategy And Competitiveness

Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Geography of Care Geography of Care Today’s top health care providers can help lead the way toward a... View Details

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

well in some aspects of the job but not in others. Avoid creating a system that plays favorites or denies people the opportunity to improve. Tie rewards clearly to performance. Ideally, this should be done at both the individual and group... View Details

Keywords: by Boris Groysberg and Robin Abrahams

11 Oct 2016
First Look

October 11, 2016

case: https://cb.hbsp.harvard.edu/cbmp/product/717001-PDF-ENG Harvard Business School Case 117-104 Management Control Systems Module 4: Organizing for Performance This module explores the implications of... View Details

Keywords: Sean Silverthorne

09 Jan 2007
First Look

First Look: January 9, 2007

subordinates, bosses, peers, and others, all of whom make relentless and often conflicting demands. "You really are not in control of anything," says one new manager. Another misconception is that new managers are responsible... View Details

Keywords: Martha Lagace

22 Jun 2010
First Look

First Look: June 22

advertising market—one that suffers quite a different set of problems. Display advertising systems place ads-typically, rectangular "banners"—on the majority of popular web sites. Though display ads are widespread, they are also... View Details

Keywords: Martha Lagace

January 2009 (Revised February 2009)
Case

Sydney IVF: Stem Cell Research

By: Robert L. Simons, Kathryn Rosenberg and Natalie Kindred

This case examines the strategy implementation and risk management decisions at Sydney IVF, a research-based in vitro fertilization and stem cell company based in Australia. Drs. Robert Jansen and Jock Anderson, who co-founded Sydney IVF in 1986, developed novel... View Details

Keywords: Ethics; Governing Rules, Regulations, and Reforms; Innovation and Management; Growth and Development Strategy; Risk Management; Genetics; Commercialization; Health Industry; Australia

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