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    Rosabeth M. Kanter

    Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

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    • 25 Jul 2005
    • Research & Ideas

    An Organization Your Customers Understand

    its administrative heritage; also, the "fit" or alignment among important organization design elements such as structure, business systems, staffing, rewards, and tasks.1 In other words, the... View Details
    Keywords: by Robert Simons
    • 25 Aug 2009
    • First Look

    First Look: August 25

    That's because, the author writes, they don't give every unit narrowly defined objectives; they underestimate the challenges related to sharing resources; they don't fully consider to what degree best practices, knowledge, View Details
    Keywords: Martha Lagace
    • January 2007 (Revised April 2007)
    • Background Note

    Note on Lobbying

    By: Felix Oberholzer-Gee, Libby Cantrill and Patricia Wu
    Describes how companies engage the political and legal system and the rules and ethics associated with doing so. Focuses on the U.S. political and legal system, but also seeks to familiarize readers with lobbying norms and structures in the European Union and Japan. View Details
    Keywords: Business and Government Relations; Ethics; Labor Unions; Legal Services Industry; Legal Services Industry; United States; Japan; European Union
    Related
    • 05 Sep 2012
    • What Do You Think?

    Will Business Management Save US Health Care?

    Wittenberg put it, " management will never fix the health care system (it) can promote standardization and mass production (but) the actions of individual managers will have no effect on the overall... View Details
    Keywords: by Jim Heskett; Health
    • 14 Apr 2009
    • First Look

    First Look: April 14, 2009

    these settings. In this paper we set out to accomplish both tasks by investigating the implementation of a lean production system at an Indian software services firm. Combining a detailed case study View Details
    Keywords: Martha Lagace
    • 21 Apr 2009
    • First Look

    First Look: April 21, 2009

    care depends on the degree to which the hospital "co-specializes" in related areas (complementary spillovers). We find evidence of complementarities in specialization between cardiovascular care View Details
    Keywords: Martha Lagace
    • 24 Sep 2012
    • Research & Ideas

    Why Do We Tax?

    fixing this gap. For 40 years, economists have drawn from the well of Utilitarian theory—which has the goal of maximizing overall well-being in society—to help design tax systems in the United States View Details
    Keywords: by Martha Lagace; Legal Services
    • 14 Nov 2013
    • Working Paper Summaries

    What Shapes the Gatekeepers? Evidence from Global Supply Chain Auditors

    Keywords: by Jodi L. Short, Michael W. Toffel & Andrea Hugill; Financial Services; Financial Services
    • 20 Mar 2012
    • First Look

    First Look: March 20

    either system can lead to the subversion of expected relationships in the other. This book rejects the simple equation of capitalism with markets or with trade, in favor of a three-level system that embraces... View Details
    Keywords: Sean Silverthorne
    • 29 Sep 2009
    • First Look

    First Look: September 29

    Rate Mechanism (ERM) would break down. Designed to pave the way for a full-scale European Monetary Union, the ERM was a system of fixed exchange rates linking together twelve members of the European Union,... View Details
    Keywords: Martha Lagace

      Stephen P. Bradley

      Professor Bradley is the William Ziegler Professor of Business Administration Emeritus at the Harvard Business School. In addition to teaching Management and Strategy in the Owner President Management Program and leading an... View Details

      Keywords: financial services; financial services; financial services; financial services; financial services; financial services; financial services
      • June 2008
      • Supplement

      Kit Hinrichs at Pentagram (B)

      By: Linda A. Hill and Emily Stecker
      This case focuses on Kit Hindrichs, a 65 year-old partner at Pentagram, a privately-owned multidisciplinary design firm. One of the world's most prestigious design firms, Pentagram was founded by five designers from different disciplines in London in the 1970s. By... View Details
      Keywords: Business Offices; Design; Managerial Roles; Private Ownership; Business and Shareholder Relations; Partners and Partnerships; Equality and Inequality; London; San Francisco; New York (state, US)
      Related
      • January 2021 (Revised April 2022)
      • Case

      Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

      By: William W. George and Amram Migdal
      This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details
      Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota
      Related
      • 17 Oct 2016
      • HBS Case

      Business Solutions That Help Cut Food Waste

      As much as 40 percent of food grown in the United States for human consumption is wasted. Source: Eivaisla After decades of wasteful food practices, where perfectly good food is discarded even as poverty keeps many families hungry, solutions are starting to come... View Details
      Keywords: by Dina Gerdeman; Food & Beverage
      • 10 Oct 2007
      • First Look

      First Look: First Look: October 10

      for assigning children to schools in Boston and New York and for facilitating exchanges of kidneys. Computers enable the design of "smart... View Details
      Keywords: Martha Lagace

        David A. Thomas

        David Thomas is H. Naylor Fitzhugh Professor of Business Administration at Harvard Business School.  His research addresses issues related to executive development, cultural diversity in organizations, leadership and organizational change.  He recently served as a... View Details

        Keywords: financial services; financial services; financial services; financial services; financial services; financial services
        • 09 Mar 2009
        • Research & Ideas

        How to Revive Health-Care Innovation

        similar way, write the authors. "There is little dispute that we need a system that is competitive, responsive, and consumer-driven, with clear metrics of value per dollar spent." In the following... View Details
        Keywords: by Clayton M. Christensen, Jerome H. Grossman, M.D. M.D. & Jason Hwang; Health
        • Web

        Publications - Faculty & Research

        Business Model ; Business Units ; Financing and Loans ; Innovation Strategy ; Growth and Development Strategy ; Service Operations ; Health Industry ; United States Citation... View Details
        • 05 Jun 2014
        • Research & Ideas

        Fixing the ‘I Hate Work’ Blues

        ensuring that all your direct reports are competent to do their roles and that you use a superb system of delegation, so that you're not over-managing subordinates. Required: Leaders Who Inspire Next, the... View Details
        Keywords: by Bill George