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Show Results For
- All HBS Web
(1,511)
- People (1)
- News (568)
- Research (903)
- Multimedia (5)
- Faculty Publications (196)
- 03 Oct 2007
- Research & Ideas
Dealing with the ‘Irrational’ Negotiator
that his case was airtight, but offered to forgive the $25,000 overpayment if the employee agreed to forgo his groundless suit as well. The employee's response: "No way. I don't need to see the records. I'll see you in court!" The View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
- November 2017
- Teaching Note
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455.
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
- 05 Nov 2021
- Op-Ed
Is the Business World Finally Ready for the Wisdom of Shibusawa?
Eiichi Shibusawa continues to gain influence in Japan—even though he died almost a century ago. Japan’s government announced earlier this year that the 19th century business leader would be the face on 10,000 yen ($90) bank notes—the highest value denomination in... View Details
- 21 Jan 2022
- Blog Post
Tipping Point: Investing in the Women of Kenya’s Coffee Farms
to pick the coffee cherries in the cooler morning air. Then they spend days tending to the drying beans, meticulously sorting them for sale. To ensure that more of the value produced in the supply chain is returned to the farm laborers themselves, Kahawa 1893 View Details
- 27 Apr 2020
- Research & Ideas
How Remote Work Changes What We Think About Onboarding
Author's note: Over the past few weeks, I have been asking CEOs attending programs I teach at Harvard Business School a simple question: What is keeping you awake at night during this global pandemic? They've mentioned numerous... View Details
Keywords: by Boris Groysberg
- 11 Apr 2024
- News
Mission Control
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. By the time Peter Platzer (MBA 2002) was a teenager, he knew he wanted to be a physicist—and he was fascinated by space, eagerly engrossed in space-time diagrams... View Details
- 17 Jul 2012
- First Look
First Look: July 17
("product" functions i.e., marketing, R&D) increases as firms become less diversified, while the number of functional managers farther from the product ("administrative" functions i.e., finance, law, HR) increases with IT investments. Finally,... View Details
Keywords: Sean Silverthorne
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
bankruptcy). Finally, Chapter 11 is also costly for company management. My own research shows that approximately 70 percent of CEOs are replaced when their companies go bankrupt, while those who remain take significant View Details
- 25 Aug 2014
- News
Jonathan M. Nelson, MBA 1983
studied music and hosted a late-night jazz radio show. When he graduated from college, Nelson took a job with Boston-based Wellman International and immediately set off for China. “I had no idea what I was getting into,” he says. “But it was a chance to View Details
Keywords: Susan Young
- 04 Apr 2023
- Blog Post
Maersk’s Journey to Decarbonize Shipping
bought-in Maersk was to decarbonization, including their commitment to cut emissions per shipping container by half and cut terminal emissions by 70% by 2030, and their recently accelerating their net-zero... View Details
- 09 Aug 2021
- Research & Ideas
OneTen: Creating a New Pathway for Black Talent
opportunities and resources, hurting their college enrollment and cutting them off from careers that could raise their standard of living. After all, American public schools are financed largely through local property taxes, with affluent... View Details
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
the key risk factors have developed from a pressure to enhance productivity, eliminate waste, remove supply chain duplication, and drive for cost improvement," says William L. Michels, CEO of consulting firm ADR North America, Ann... View Details
Keywords: by David Stauffer
- 28 Aug 2012
- First Look
First Look: August 28
http://www.hbs.edu/research/pdf/13-017.pdf Earnings Management from the Bottom Up: An Analysis of Managerial Incentives Below the CEO Authors: Felix Oberholzer-Gee and Julie Wulf Abstract Performance-based View Details
Keywords: Sean Silverthorne
- 02 Oct 2017
- What Do You Think?
Do Bitcoin and Digital Currency Have a Future?
entire network distributed globally, it is tough to regulate.” Hamad Sheikh asked, “the greater question should be, how will we regulate it and who will pay for its regulation?” How will digital currencies be regulated? What do you think?... View Details
- Web
Launching Tech Ventures | HBS Online
Co-Founder & CEO Show Hide Details Concepts Welcome to Launching Tech Ventures Business Model Exploration Business Model Evaluation Business Model Alignment Featured Exercises Perform a business model quality assessment Characterize the... View Details
- 06 Jan 2016
- What Do You Think?
Why Do Leaders Get Their Timing Wrong?
objective observer? At Zappos, CEO Tony Hsieh became enamored with several concepts around the innovative idea of replacing managers (except himself) with “circles,” some 300 groups of self-selected employees assigned to make decisions... View Details
- 29 Aug 2023
- News
Helping Consumers Decarbonize their Purchases
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. In this episode, we’re going to be highlighting an episode of another HBS podcast: Climate Rising, which focuses on what businesses are doing, can do, and should do... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
When our team reached out to 600 CEOs during the pandemic’s early stages to ask them about their greatest concerns, many cited communication with employees. While the right communication strategy has been critical during the pandemic, it... View Details
- 05 Sep 2018
- Research & Ideas
The Hidden Benefit of Giving Back to Open Source Software
employees on company time to make updates and edits to the software for community use that could be used by competitors? New research by Assistant Professor Frank Nagle, a member of the Strategy Unit at Harvard Business School, shows that View Details
- March 2021 (Revised August 2024)
- Case
Hotwire.com: Navigating Through Turbulence
By: Jeffrey F. Rayport, Manny de Zarraga and Eric Levine
On September 10, 2001, after speaking at an industry conference at New York’s World Trade Center, Hotwire co-founder Spencer Rascoff boarded a flight from Newark to San Francisco. After returning home, Rascoff awoke the next morning to a phone call informing him that... View Details
Keywords: September 11; Corporate Entrepreneurship; Business Growth and Maturation; Disruption; Decisions; Job Cuts and Outsourcing; Growth Management; Digital Platforms; Problems and Challenges; Risk and Uncertainty; Expansion; Internet and the Web; Leading Change; Leadership Style; Air Transportation Industry; Tourism Industry; San Francisco
Rayport, Jeffrey F., Manny de Zarraga, and Eric Levine. "Hotwire.com: Navigating Through Turbulence." Harvard Business School Case 821-084, March 2021. (Revised August 2024.)