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  • All HBS Web  (1,589)
    • People  (7)
    • News  (494)
    • Research  (717)
    • Events  (1)
    • Multimedia  (3)
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  • Research Summary

Overview

By: Ashley V. Whillans
Engaged with field work in East Africa, South Asia, and in several large hybrid organizations in the United States, Professor Whillans places a focus on exploring questions with strong theoretical motivation in the social psychological literature and relevant... View Details
  • 24 Jun 2021
  • Blog Post

Celebrating the Past, Crafting the Future Part 2: The First HBS/HKS Class

reference points and it’s made me a better leader in navigating these issues.” To tackle issues facing his company and employees, Soo considers the impact of policy, social change, health, and education in service to a culture at Stitch... View Details
  • 22 Feb 2022
  • News

New Urban Order

charging stations—especially fast-charging stations—takes partnership and expertise, especially in the early days of transportation electrification.” Access and education are important: 80 percent of California residents (where EVgo is... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services
  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

end up taking jobs because the jobs are the popular choice and not because they are excited by the people with whom they will be spending time or the products or services with which they will be working. For those in the minority, given... View Details
Keywords: by Linda Hill
  • 25 Jul 2005
  • Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

department of a professional services firm: "I really care about the skills and expertise you bring to the table. If you're a nice person on top of that, that's simply a bonus." But despite what such people might say about their... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
  • 12 Oct 1999
  • Research & Ideas

Porter’s Perspective: Competing in the Global Economy

work in strategy, for example, don't know much about my findings in competitiveness. This book lays out the range of my work in an accessible way and shows the connections. Q: You first presented your thinking on the importance of... View Details
Keywords: Re: Michael E. Porter
  • Web

Harvard Business School

joined American Express as a marketing vice president in the travel-related services division. Before his retirement in 1993, he was promoted to senior vice president for worldwide communications. Wilkinson was a trustee and national... View Details
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

the crisis without offering solutions and hope to their consumers. And, brands should keep their consumers fully informed about how to continue to gain access to their products and services during the... View Details
Keywords: by Jill Avery and Richard Edelman
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

as customer acquisition, on-time delivery, developing new services and products, and running efficiently. But operating performance is also a result; it is derivative of human performance. Human performance involves many things but is... View Details
Keywords: by Benson Shapiro
  • 11 Jul 2023
  • Blog Post

Second Life: Reflections on Complementing Success with an Encore Career

pursued. Moving forward by taking a step back As an HBS alum, Kloeblen has access to free career coaching through Career and Professional Development. Kloeblen scheduled a phone consultation and prepared to discuss tactical issues such as... View Details
  • 05 Mar 2019
  • Blog Post

Part 2: Military Transition and the JD/MBA - The Path to Your Goals

your sights set on is readily accessible already or with one of the degrees (instead of both), consider the income and savings losses associated with being in school.  Third, understand that trying to do two degrees concurrently (or even... View Details
  • 06 Sep 2019
  • Blog Post

The Business of Medicine: MD/MBA Students Having an Impact

students, many of whom would be the first in their family to attend college, to HMS for a three-day immersion program. Ameen says he has a natural inclination for business. At Columbia, he ran a campus laundry service and managed a stock... View Details
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

In about four weeks, the bank had put in place VPN access for 9,000 people and provided a secure customer relationship app for sales and service people. This transition was not just technological; the bank... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 25 Aug 2022
  • News

Up on the Corner

been forthcoming. Commercial lenders have also shunned her, even though much of the financial risk associated with the project ultimately stems from discriminatory practices such as redlining, which for decades denied residents of the area View Details
Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate
  • 11 Jul 2019
  • Blog Post

Meet the MBA Class of 2020

Michael Macfarlane “I WANT TO WORK ON BUSINESS DEVELOPMENT AND STRATEGY TO SCALE THE BEST IDEAS AS RAPIDLY AND EFFECTIVELY AS POSSIBLE.” HOME REGION Vancouver, Canada UNDERGRAD EDUCATION Middlebury College, Political Science/Government, 2009 PREVIOUS EXPERIENCE Clinton... View Details
  • Web

Payment and Financial Aid - HBS Online

individual payments. *Please note: Program Fees do not include international taxes. Loans Below is a list of lenders who have indicated they are willing to provide loans to HBS Online program participants. The contact information is provided as a View Details
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

matters at hand, and demonstrating their willingness to listen. Leadership experts Frances Frei, the UPS Foundation Professor of Service Management at HBS, and Anne Morriss note that trust has three factors: authenticity, logic, and... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

that ESG factors, including management of carbon emissions, will create value for startups in the long-run. There are some tailwinds in this mission, such as from April 2022, Japan’s Financial Services Agency will require public companies... View Details
  • 03 May 2010
  • Research & Ideas

What Is the Future of MBA Education?

Immediately after graduation, a significant majority of the graduates of the leading two-year, full-time MBA programs take jobs in financial services and consulting, driven in part by financial rewards that make it very difficult for... View Details
Keywords: by Martha Lagace; Education
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

who deemed his work “excessively applied.” “It’s surely true that many academics hesitate to prepare research that is relevant to, and accessible to, practitioners,” he says. “Junior academics have to consider journal priorities in light... View Details
Keywords: by Carmen Nobel; Education
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