services - Publications - Faculty & Research

08 Jun 2011
News

Alumni News: Latin Flair

/bulletin/alumni-news/story-vostu.html View Details

Keywords: Margie Kelley; Computer Systems Design and Related Services; Computer Systems Design and Related Services

26 Jul 2011
News

An Exercise in Creativity

Keywords: Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services

08 Sep 2011
News

A Blind Man Who Leads

Keywords: blindness; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

10 Apr 2012
News

Ramos: Hustle, tenacity, drive—and a people-centric worldview. Courtesy Dave Ramos A veteran of Nortel and IBM, Dave Ramos (MBA 1989) is the CEO of the Dashboard Group, a northern Virginia–based management consulting firm he founded in 2008. On its website, Dashboard... View Details

Keywords: Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

01 Dec 2012
News

Tidy Minds

In a wide-ranging Q&A in the "Global Manager" column of the New York Times (September 2, 2012), Sir Martin Sorrell (MBA 1968), chief executive of the WPP Group, the world's largest advertising and marketing firm, had some thoughts on personnel and the hiring process.... View Details

Keywords: Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services

April 2009 (Revised May 2010)
Case

Partners In Health: HIV Care in Rwanda

By: Michael E. Porter, Scott S. Lee, Joseph Rhatigan and Jim Yong Kim

In 2005, Partners in Health (PIH) was invited by the Rwandan Ministry of Health to assume responsibility for the management of public health care in two rural districts in Eastern Rwanda and create an HIV treatment program at these sites. PIH successfully implemented a... View Details

Keywords: Developing Countries and Economies; Health Care and Treatment; Health Testing and Trials; Medical Specialties; Service Delivery; Nonprofit Organizations; Expansion; Health Industry; Rwanda

Citation

Educators

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November 2000 (Revised May 2002)
Case

FleetBoston Financial: Online Banking

By: Frances X. Frei and Hanna Rodriguez-Farrar

As the ninth largest bank holding company in the United States in 2000, FleetBoston Financial Corp. provided a myriad of financial services, including retail banking, loan origination, and brokerage accounts. This case explores how FleetBoston responded to the Internet... View Details

Keywords: Business Model; Borrowing and Debt; Cost Management; Banks and Banking; Consumer Behavior; Service Operations; Competition; Online Technology; Banking Industry; United States

Citation

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12 Mar 2019
First Look

New Research and Ideas, March 12, 2019

causing them to place a lower value on the product or service being offered. To address this problem, managers should experiment with operational transparency—the deliberate design of windows into and out of the organization's operations... View Details

Keywords: Dina Gerdeman

Fast Answer

Income distribution: countries

20%, etc. Select Years. Note that the data may not be available for all countries for all years. Select a wide range of years. Economist Intelligence Unit: EIU Data Services - Market Indicators & Forecasts Open Data Tool... View Details

Web

Career Research Support | Baker Library

Research Support Contact: Curriculum & Learning Services infoservices@hbs.edu 617.495.6040 Still need help? Our expert librarians are here to help you find what you’re looking for. Ask a Librarian View Details

01 Mar 2017
News

Bringing Out the Best

need to be able to bring out the best in them.” As an example, Curry cites working with millennials in her role as president of National Office Services for Colliers International, the world’s third-largest publicly traded real estate... View Details

01 Dec 1998
News

Chalsty Fellowship Will Help Black South Africans Attend HBS

When John S. Chalsty (MBA '57) stepped down as CEO of Donaldson, Lufkin & Jenrette last February, his colleagues honored him and commemorated his nearly thirty years of distinguished service at the firm by establishing the John S. and... View Details

Donald T. Regan

Regan became the youngest partner at the age of 35 and worked his way up to become the chairman and CEO in 1971. Under Regan’s leadership, Merrill Lynch expanded its narrowly focused stock brokerage into a full service brokerage firm. View Details

Keywords: Finance

25 Oct 2024
Blog Post

Harvard Business School Announces Latest RISE Fellows

Demonstrated commitment to and impact in communities of color in the US, including but not limited to: Work that addresses disparities in communities of color Work to enact change in programs and policies that impact communities of color Grassroots, formal, and... View Details

13 Nov 2012
First Look

First Look: November 13

services is much more widespread than has hitherto been appreciated. Drawing on concepts from research on scale economies and transaction costs, we develop a set of hypotheses about differences in the expected depth of internalization... View Details

Keywords: Sean Silverthorne

28 May 2021
Blog Post

Taking Measure on Memorial Day

Academy and commissioning as an engineer officer in the US Army, I joined the founders of Steel Hearts, a 501(c)(3) nonprofit organization dedicated to honoring the fallen cadets, midshipmen, and graduates of America’s service academies... View Details

21 Feb 2020
News

Style for Everyone

Nadia Boujarwah and Lydia Gilbert (both MBA 2013) cofounded Dia & Co right out of HBS, producing fashion and online services for plus-size women. In this interview, they talk about the inspiration for the idea and the need it serves. “Dia... View Details

Keywords: Apparel Manufacturing; Manufacturing

01 Oct 1997
News

Class of 1997 Graduates with Distinction

van der Boor (all MBA '97). Their group developed a plan to launch Omnicom Technologies, an enhanced fax management system. A total of $50,000 in cash and in-kind services (accounting assistance from Arthur Andersen LLP and legal advice... View Details

21 Jun 2010
Research & Ideas

Strategy and Execution for Emerging Markets

with the challenges of scaling up as well as huge opportunities in managing rapid growth. These countries also provide an innovation platform to justify tailoring and inventing products and services just for them. Khanna: Think about... View Details

Keywords: by Martha Lagace

01 Sep 2008
News

The Levitt Brand

Levitt never let up on his students, he never let up on himself, either, continuing to work and play tennis even as his body failed. “He loved tennis, but it was a constant struggle for him,” remembers his son Peter. “We held his memorial View Details

Keywords: Julia Hanna; Educational Services; Educational Services

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