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  • All HBS Web  (8,464)
    • People  (24)
    • News  (2,276)
    • Research  (5,530)
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  • October 1992 (Revised October 1993)
  • Case

MCI Communications Corporation: National Accounts Program (Condensed)

By: Frank V. Cespedes
Concerns the early stages of a major-account program at MCI, a telecommunications firm seeking to penetrate the corporate-account market. Among the issues are: 1) coordination of field sales efforts with national account selling efforts; 2) sales strategy for major... View Details
Keywords: Accounting; Decision Choices and Conditions; Training; Compensation and Benefits; Management Practices and Processes; Marketing Strategy; Groups and Teams; Sales
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Cespedes, Frank V. "MCI Communications Corporation: National Accounts Program (Condensed)." Harvard Business School Case 593-044, October 1992. (Revised October 1993.)
  • 01 Mar 2017
  • News

The Middle Way

preservation. And Dallas Smith, head of a regional coalition of First Nations, thanked the other speakers for their efforts to make his community a better place to live. This scene seemed impossible when negotiations began in 1996. At the... View Details
Keywords: Dan Morrell; photos by Kamil Bialous
  • 01 Sep 2020
  • News

3-Minute Briefing: Mark Mason (MBA 1995)

different perspectives. But I’m also willing to take ownership. That’s not in contradiction to the first point. Leaders have to make decisions and provide vision and direction to motivate people to execute.... View Details
Keywords: April White; Photo by: Michael Bucher; banking; diversity; COVID-19; leadership; African American; career advice; Finance
  • 01 Jun 2001
  • News

Leng Lim: The Spiritual Face of Business

As an MBA student, Leng Lim (MBA 2001) found his motives and goals were questioned more than most. “People say, ‘You’re a priest? You’ve abandoned God for money?’ My response is, ‘Why is it OK for you to make money, but not OK for me to... View Details
Keywords: Julia Hanna; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • September 2011 (Revised January 2012)
  • Case

Telemonitoring at Visiting Nurse Health System

By: F. Warren McFarlan, Mark Keil and Mala Kaul
The Telemonitoring at Visiting Nurse Health System case presents one home healthcare organization's efforts to use telemonitoring to improve the quality of care provided to at-risk patients who were discharged from hospitals and needed home care. After two years of... View Details
Keywords: Capital Budgeting; Cost vs Benefits; Risk Management; Technology Adoption; Technological Innovation; Organizational Change and Adaptation; Competitive Strategy; Health Industry; Technology Industry
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McFarlan, F. Warren, Mark Keil, and Mala Kaul. "Telemonitoring at Visiting Nurse Health System." Harvard Business School Case 112-030, September 2011. (Revised January 2012.)
  • April 2005
  • Article

The Geography of Equity Analysis

By: Christopher J. Malloy
I provide evidence that geographically proximate analysts are more accurate than other analysts. Stock returns immediately surrounding forecast revisions suggest that local analysts impact prices more than other analysts. These effects are strongest for firms located... View Details
Keywords: Geographic Location; Stocks; Investment Return; Forecasting and Prediction; Price; Performance; Equity; Information; Prejudice and Bias; Agency Theory
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Malloy, Christopher J. "The Geography of Equity Analysis." Journal of Finance 60, no. 2 (April 2005): 719–755. (Nominated for Smith Breeden Prize. Best Paper For the best finance research paper published in the Journal of Finance presented by Smith Breeden Associates, Inc.​)
  • June 2000 (Revised March 2002)
  • Teaching Note

Iridium LLC TN

By: Benjamin C. Esty
Teaching Note for (9-200-039). View Details
Keywords: Financing and Loans; Risk and Uncertainty; Information Technology; Insolvency and Bankruptcy; Financial Strategy; Performance; Valuation; Forecasting and Prediction; Demand and Consumers; Communications Industry
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Esty, Benjamin C. "Iridium LLC TN." Harvard Business School Teaching Note 200-050, June 2000. (Revised March 2002.)
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

analysis"—that with sufficient industry knowledge, market data, and statistical wizardry, "The answer would somehow mysteriously pop out and the right decision would be made. That's just not the way I think the world... View Details
Keywords: by John S. Rosenberg
  • 16 Sep 2002
  • Research & Ideas

The Irrational Quest for Charismatic CEOs

and the consequences of CEO succession and selection decisions for subsequent firm performance and strategic choices. Industry wisdom, company relationships, and technological expertise all matter in our new knowledge-based enterprises.—... View Details
Keywords: by Martha Lagace
  • January 2011
  • Teaching Note

Online Pet Supply Retailing (TN)

By: Tom Nicholas
Teaching Note for 809-117. View Details
Keywords: Economic Growth; Internet and the Web; Business Startups; Failure; Information Technology; Market Entry and Exit; Decisions; Retail Industry; United States
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Nicholas, Tom. "Online Pet Supply Retailing (TN)." Harvard Business School Teaching Note 811-066, January 2011.
  • 2010
  • Working Paper

A Brief Postwar History of U.S. Consumer Finance

By: Andrea Ryan, Gunnar Trumbull and Peter Tufano
This article describes the consumer finance sector in the US since World War II. We first define the sector in terms of the functions delivered by firms (payments, savings/investing, borrowing, managing risk, and providing advice.) We provide time series evidence on... View Details
Keywords: Decision Choices and Conditions; Borrowing and Debt; Mortgages; Personal Finance; Business History; Innovation and Invention; Risk and Uncertainty; Financial Services Industry; United States
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Ryan, Andrea, Gunnar Trumbull, and Peter Tufano. "A Brief Postwar History of U.S. Consumer Finance." Harvard Business School Working Paper, No. 11-058, December 2010.
  • 2009
  • Working Paper

Principles that Matter: Sustaining Software Innovation from the Client to the Web

By: Marco Iansiti
Economic analysis often reviews the role of principles—such as respect for intellectual property rights—in driving innovation. Given the interdependent nature of innovation in information technology, three core principles have emerged that work together to ensure that... View Details
Keywords: Decision Choices and Conditions; Technological Innovation; Intellectual Property; Partners and Partnerships; Competition; Information Technology; Internet and the Web
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Iansiti, Marco. "Principles that Matter: Sustaining Software Innovation from the Client to the Web." Harvard Business School Working Paper, No. 09-142, June 2009.
  • 01 Feb 1997
  • News

Merton Discusses Risk Management at Dean's Seminar

the "disaggregation" of financial services. "For example," he said, "mutual funds rather than banks now provide many types of services." The cumulative effect on households is that individuals must now make major financial View Details
Keywords: Elizabeth McNair
  • 08 Jun 2021
  • News

New Funding for Female Founders

someone wakes up after falling asleep,” the Wall Street Journal reports. This can help inform decisions on how to shape a study—but ultimately the company’s goal is to make health care more preventive,... View Details
Keywords: Funds, Trusts, and Other Financial Vehicles; Finance
  • 03 Nov 2020
  • News

One Paramount Priority

to citizenship for dreamers, preserving Obamacare with a public option, increasing taxes on the wealthy, and the right to abortion, recognizing that the decision would be excruciating. “The majority are just trying to View Details
Keywords: Government
  • 02 Feb 2017
  • News

Growing and Competing at the Local Level

feet, and move on to the next one. “With the Wisconsin Center for Manufacturing and Productivity, we are one of the 51 manufacturing extension partnership centers across the country to help small and medium manufacturers. We do a little bit of advocacy, just reminding... View Details
  • 01 Mar 2006
  • News

Entrepreneur's Notebook with Paul Conforti and Kim Moore (both MBA '97)

connotes upscale, and it’s associated with the end of something whether it’s the finale of a fireworks display, the finale of an opera, or a season finale. Finale desserterie provides you with the end of your evening. — KM Another great View Details
Keywords: Margie Kelley; desserteries; Food Services and Drinking Places; Hospitality
  • 12 Aug 2010
  • News

You Can’t Take It with You

money left over for personal spending. But does that make their decision any less significant? It doesn’t feel right to quantify it that way. What do you think? Do you ever seriously consider downsizing your... View Details
Keywords: Julia Hanna; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 01 Sep 2012
  • News

A Silent Workplace Crisis

in the health, productivity, and retention of their experienced employees, addressing the issue of aging and elder care makes both economic and strategic sense. Yet the number of employers offering elder-care referrals is declining... View Details
Keywords: Janet Simpson Benvenuti; caregiving; aging; Nursing and Residential Care Facilities; Health, Social Assistance
  • 09 Jan 2006
  • Research & Ideas

What Really Drives Your Strategy?

work he makes a resource allocation decision at the operating level—how to allocate his time and attention—which de facto keeps the investment from happening, even though financial resources have been... View Details
Keywords: by Martha Lagace
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