services - Publications - Faculty & Research

01 Mar 2018
News

3-Minute Briefing: Lisandra Rickards (MBA 2010)

businesses from startup to scale up. An entrepreneur in the dental equipment business had just serviced a large government contract, which created issues with inventory. He went through our training program, applied for a low-interest... View Details

Keywords: Julia Hanna

15 Dec 2014
Research & Ideas

Deconstructing the Price Tag

itemizes what it spends on cotton, cutting, sewing, dyeing, finishing, and transporting each shirt, consumers become more attracted to the brand and more likely to purchase. “By unpacking the costs, you have the opportunity to explain everything you did for the... View Details

Keywords: by Dina Gerdeman; Retail

27 Jul 2011
Research & Ideas

Customer Loyalty Programs That Work

motor vehicles registries. In the digital era, retailers have myriad ways to collect, store, and slice-and-dice customer data. "The more information you can get and the better you can deal with it, the better you can become at providing View Details

Keywords: by Maggie Starvish; Retail

21 May 2007
Research & Ideas

Fixing the Marketing-CEO Disconnect

of each segment is changing, and how the company's products and services address the needs of each segment. The product was developed by Gail McGovern, a professor of management practice, and John Quelch, the Senior Associate Dean and... View Details

Keywords: by Sean Silverthorne

Web

European and UK Personal Data Collection Disclosure | HBS Online

recognized by the Relevant Laws: to pursue our legitimate interests (for example, providing educational offerings and evaluating your performance; responding to your inquiries; conducting advertising and promotions; research and development; and security and... View Details

01 Dec 2000
News

Books

The Strategy-Focused Organization by Robert S. Kaplan and David P. Norton (Harvard Business School Press) Following the success of their 1996 bestseller, The Balanced Scorecard, Robert Kaplan and David Norton have published a new book based on their analysis of some... View Details

Keywords: Rogelio Fussa; Publishing Industries (except Internet); Information

01 Jun 2024
News

Elevator Pitch: Bridging the Gap

Anas Aljumaily (MBA 2017) Elian Pres-Gurwits (MBA 2018) Cofounders, Gently Concept: Focused on urban markets, Gently is a last-mile delivery service that uses predictive analytics, electric trucks, and “nano-fulfillment” centers to... View Details

Keywords: logistics; EVs; delivery; nanofulfillment; entrepreneurship

Fast Answer

Reshaping Competition

Congressional Research Services reports: research and analysis to support Congress in their legislative, oversight, and representational duties. Link goes directly to search results for reports on antitrust. HeinOnline:... View Details

Web

Elaine MacDonald Archives | Social Enterprise

Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details

25 Apr 2014
News

Entrepreneurship flourishes in the Bayou

former managing director of State Street Research to become COO at Idea Village, also located in New Orleans, where he worked with more than 300 startups until 2013. “I’m an entrepreneur at my core,” explains Wilkins. Idea Village works as an incubator for local... View Details

01 Feb 2001
News

A Bankable Trust

has performed in theater productions, at weddings and parties, and, for the last five years, in a gospel choir. "It's important to have balance in one's life," she observed. That balance also includes community service — Harris serves on... View Details

Keywords: Arts, Entertainment

01 Jun 2003
News

Unsung Hero

On September 11, 2001, Celina Realuyo (MBA 2000), a private banker at Goldman Sachs in London, watched in horror on her office TV as the attacks in New York City and Washington unfolded. A former U.S. Foreign Service officer who had... View Details

Keywords: Finance

05 Aug 2015
What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

although some high-productivity economies may have seen their growth rates slow.” And Brent Dalager expressed his opinion that the picture is changing rapidly for the better with the introduction of “software robotics” in such industries as “financial View Details

Keywords: by James Heskett; Computer; Technology

22 Jul 2008
First Look

First Look: July 22, 2008

Services (revised) Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production volume of, or the... View Details

Keywords: Martha Lagace

21 May 2013
First Look

First Look: May 21

Competition for the Supply of Control Systems By: Mikes, Anette Abstract—How do certain risk measurements in organizations come to be seen as more reliable and acceptable than others? Taking a multiple-control perspective, I investigate the aftermath of a control... View Details

Keywords: Sean Silverthorne

12 Dec 2017
First Look

New Research and Ideas, December 12, 2017

not born but made. In a book dense with epiphanies, the most galvanizing one may be that the power to lead courageously resides in each of us. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53588 forthcoming Journal of View Details

Keywords: Sean Silverthorne

February 2010 (Revised October 2010)
Case

Re-THINK-ing THINK: The Electric Car Company

By: Joseph B. Lassiter III and David Kiron

On January 5, 2010, 48-year-old Richard Canny was on his way to meet the governor of Indiana. He was reading his newly issued press release announcing that THINK planned to start automobile production in Elkhart County, Indiana to launch its THINK City battery-operated... View Details

Keywords: Business Startups; Entrepreneurship; Investment; Global Strategy; Market Entry and Exit; Product Development; Production; Pollutants; Environmental Sustainability; Auto Industry; Manufacturing Industry; Norway; Indiana

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HBS - Financials | Statement of Activity & Cash Flows

81 77 Space & Occupancy 64 71 72 Supplies & Equipment 10 12 13 Professional Services 46 59 72 Fellowships 53 57 51 University Assessments 21 26 26 Debt Service 2 3 3 Depreciation 46 45 46 Other Expenses 73... View Details

01 Dec 2022
News

Built to Last

North Carolina, and founded in 1926, CTE encompasses a portfolio of companies that sell, lease, and service heavy equipment like the backhoes, excavators, and forklifts used for everything from creating iconic infrastructure like the Blue... View Details

Keywords: Julia Hanna; family business; leadershp; employee management; Machinery Manufacturing; Manufacturing

01 Jun 1999
News

Proposed Chair Would Honor African-American Business Pioneer

community service activities. Among his many honors was the 1987 HBS Distinguished Service Award. The initiative to establish the Fitzhugh professorship is being cochaired by Dennis F. Hightower, HBS... View Details

Publications