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  • All HBS Web  (26,285)
    • People  (94)
    • News  (8,056)
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    • Events  (142)
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Show Results For

  • All HBS Web  (26,285)
    • People  (94)
    • News  (8,056)
    • Research  (12,828)
    • Events  (142)
    • Multimedia  (842)
  • Faculty Publications  (10,062)
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  • Web

IT Strategy: Creating a Frictionless Experience with Federated Identity and Access Management | Information Technology

technical foundations. If you can't quickly set up a simple, secure login for new tools, you can't move fast as an organization and will frustrate your users. This is such an empowering project for the... View Details
  • 30 Sep 2002
  • Research & Ideas

Your Crisis Response Plan: The Ten Effective Elements

Organizations inevitably face crises, but few are well prepared to deal with them. The following elements summarize the findings of research and experience about what it takes to respond effectively in... View Details
Keywords: by Michael Watkins
  • 21 Jun 2024
  • News

Cisco, ServiceRocket, and Checkr CFOs on How AI Is Changing the Way They Do Their Jobs

  • 01 Mar 2021
  • Blog Post

Best Practices for Creating a Successful Virtual Internship

organization and the student interns. Start with Clear Communication Clear communication is essential as companies work to ensure all of their stakeholders are well informed... View Details
Keywords: All Industries
  • September 1999 (Revised November 1999)
  • Case

Explore, Inc.

By: Allen S. Grossman, James E. Austin, Myra M. Hart and Sharon Peyus
Documents the creation of a national before and after-school day care program aimed at bridging the gap between school and parents' work schedules. This high-growth, for-profit social enterprise organization operated in what was historically the domain of nonprofit or... View Details
Keywords: Microeconomics; Growth and Development; Order Taking and Fulfillment; Mission and Purpose; Performance Expectations; Quality; Social Enterprise; Travel Industry
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Grossman, Allen S., James E. Austin, Myra M. Hart, and Sharon Peyus. "Explore, Inc." Harvard Business School Case 300-011, September 1999. (Revised November 1999.)
  • 1978
  • Chapter

Changing Organizational Constraints: Toward Promoting Equal Opportunity and Treatment for Women in Public Service Systems

By: R. M. Kanter
Keywords: Organizational Change and Adaptation; Equality and Inequality; Public Sector; Service Operations; Gender
Citation
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Kanter, R. M. "Changing Organizational Constraints: Toward Promoting Equal Opportunity and Treatment for Women in Public Service Systems." In The United Nations and Decision-Making: The Role of Women. Vol. 2, edited by D. Nicol and M. Croke. New York: United Nations Institute for Training and Research (UNITAR), 1978.
  • April 2011
  • Article

The Emotional Impact and Behavioral Consequences of Post-M&A Integration: An Ethnographic Case Study in the Software Industry

By: David Ager
This ethnographic case study has focused in depth on one type of acquisition, that of two small, young firms (each with less than 2,000 employees and less than ten years in operation) acquired by one company in the software development industry based in the United... View Details
Keywords: Integration; Organizational Change and Adaptation; Behavior; Groups and Teams; Mergers and Acquisitions; Emotions
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Ager, David. "The Emotional Impact and Behavioral Consequences of Post-M&A Integration: An Ethnographic Case Study in the Software Industry." Journal of Contemporary Ethnography 40, no. 2 (April 2011): 199–230.
  • 2002
  • Chapter

Bridging the Gap: How Improved Information Can Help Companies Integrate Shareholder Value and Environmental Quality

By: Forest Reinhardt
Keywords: Corporate Social Responsibility and Impact; Business and Shareholder Relations; Information; Environmental Sustainability
Citation
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Reinhardt, Forest. "Bridging the Gap: How Improved Information Can Help Companies Integrate Shareholder Value and Environmental Quality." In Environmental Performance Measurement: The Global Report 2001-2002, edited by Daniel Esty and Peter K. Cornelius. Oxford: Oxford University Press, 2002.
  • Web

AI Enhanced Learning: HBS IT and Faculty Collaborate on Research Navigator Bot | Information Technology

business contexts, the course places student teams in real-world consulting scenarios with global partners. Some teams remain in Boston, but most travel abroad for “Immersion Week,” engaging directly with local organizations to consult on... View Details

    Paul Hamilton

    Paul studies the economic complements needed for firms to realize productivity gains from machine learning and artificial intelligence. These complements include data, human capital & skills, organizational processes, and business models. 
    View Details
    • May 2013
    • Article

    Sweatshop Labor Is Wrong Unless the Shoes Are Cute: Cognition Can Both Hurt and Help Motivated Moral Reasoning

    By: Neeru Paharia, Kathleen Vohs and Rohit Deshpandé
    The present research investigated the dual role of cognition as either an enabler of moral reasoning or self-interested motivated reasoning for endorsing sweatshop labor. Experiment 1A showed motivated reasoning: participants were more likely to endorse the use of... View Details
    Keywords: Moral Sensibility; Motivation and Incentives; Working Conditions; Cognition and Thinking
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    Paharia, Neeru, Kathleen Vohs, and Rohit Deshpandé. "Sweatshop Labor Is Wrong Unless the Shoes Are Cute: Cognition Can Both Hurt and Help Motivated Moral Reasoning." Organizational Behavior and Human Decision Processes 121, no. 1 (May 2013): 81–88.

      Jorge Tamayo

      Jorge Tamayo is an assistant professor of business administration in the Strategy Unit. He teaches the Strategy course in the MBA required curriculum.

      Professor Tamayo is an applied microeconomist primarily interested in industrial organization and... View Details

      • November 2009
      • Article

      Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry

      By: Dennis Campbell, Srikant M. Datar and Tatiana Sandino
      Many companies operate units that are dispersed across different types of markets, and thus serve significantly diverging customer bases. Such market-type dispersion is likely to compromise the headquarter's ability to control its local managers' behavior and satisfy... View Details
      Keywords: Market Dispersion; Decentralization; Incentives; Business Headquarters; Geographic Location; Governance Controls; Distribution; Organizational Design; Franchise Ownership; Retail Industry
      Citation
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      Campbell, Dennis, Srikant M. Datar, and Tatiana Sandino. "Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry." Accounting Review 84, no. 6 (November 2009): 1749–1779.
      • 25 Jan 2018
      • Cold Call Podcast

      One Love: Managing a Movement Against Relationship Violence

      Keywords: Re: Thomas J. DeLong
      • 21 May 2016
      • Video

      2016 G&WS: Christy Zhou Koval Presents “Does it Pay to be Bilingual in the Labor Market? It Depends on Who’s Talking”

      • March 2022 (Revised January 2023)
      • Case

      Innovation at Moog Inc.

      By: Brian J. Hall, Ashley V. Whillans, Davis Heniford, Dominika Randle and Caroline Witten
      This case focuses on the challenges of incentivizing innovation within Moog, an engineering company based in New York state that designs and builds guidance systems for space, air, and land-based travel. The case enables students to grapple with the challenges of using... View Details
      Keywords: Innovation; Innovation Lab; Innovation Management; Motivation; Incentives; Culture; Compensation; Compensation And Benefits; Scalability; Business Growth and Maturation; Collaborative Innovation and Invention; Independent Innovation and Invention; Innovation and Management; Innovation Leadership; Innovation Strategy; Organizational Culture; Performance Consistency; Performance Effectiveness; Performance Efficiency; Performance Productivity; Performance Evaluation; Creativity; Motivation and Incentives; Aerospace Industry; Transportation Industry; United States
      Citation
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      Hall, Brian J., Ashley V. Whillans, Davis Heniford, Dominika Randle, and Caroline Witten. "Innovation at Moog Inc." Harvard Business School Case 922-040, March 2022. (Revised January 2023.)

        Ethan S. Bernstein

        Ethan Bernstein (@ethanbernstein) is an associate professor in the Organizational Behavior unit at Harvard Business School. He has spent his career researching novel talent management practices and their effect on employee behavior, collaboration, and performance.... View Details

          Ryan L. Raffaelli

          Ryan Raffaelli is the Marvin Bower Associate Professor of Business Administration at Harvard Business School. He created and teaches the MBA course "Leadership: Execution and Action Planning" (LEAP) and serves... View Details

          Keywords: publishing industry; advertising; consulting; information technology industry; grocery; nonprofit industry; retailing; consumer products; federal government
          • March 2011
          • Case

          Terror at the Taj Bombay: Customer-Centric Leadership

          By: Rohit Deshpande
          On November 26, 2008, heavily armed terrorists launched a series of attacks throughout the western-Indian city of Mumbai (formerly Bombay). One of the locations attacked was the Taj Mahal Palace and Tower, which was occupied by the terrorists for over three days,... View Details
          Keywords: Safety; Leadership; National Security; Service Delivery; Organizational Culture; Crisis Management; Customer Focus and Relationships; Brands and Branding; Accommodations Industry; Mumbai
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          Deshpande, Rohit. "Terror at the Taj Bombay: Customer-Centric Leadership." Harvard Business School Multimedia/Video Case 511-703, March 2011.
          • 18 Apr 2011
          • News

          Harvard Business School Announces New Leadership Fellows

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