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Show Results For
- All HBS Web
(8,571)
- People (17)
- News (1,792)
- Research (5,811)
- Events (19)
- Multimedia (32)
- Faculty Publications (4,031)
- 01 Dec 2019
- News
From Das’s Desk
written and the insights and lessons they offer. The Disruptive Voice – A series that looks at examples of disruptive innovation being explored by academics, researchers, and practitioners who were inspired by Professor Clay Christensen. View Details
- Profile
Maxeme Tuchman
the school's guidance counselor confronted Max with a blunt question: What do you want to do with your life? "I told her I want to make change in my community," says Max. "That's when the counselor said, ‘Wouldn't you be... View Details
- 01 Oct 2021
- News
No Time Like the Present
realized that he needed to start contributing immediately. “In my dream, I died without having made good on many of my intentions,” says Delle, who had aspired to attend Harvard ever since he first heard of the university as a youngster in Ghana. “That nightmare View Details
- 01 Jun 1997
- News
Of Myth and Merlin: T.A. (Tom) Barron's Literary Odyssey
left him. Barron scribbled in taxicabs, elevators, and board meetings. After a decade in the business world, he decided to pursue his literary muse. His initial effort, a book based on his round-the-world travels after Oxford, garnered 32 rejection slips. That helped... View Details
Keywords: Thomas Frick
- 01 Jun 2002
- News
Two Presidents, One Goal: Building on the Club of Chicago
Since last July, Molly C. Baskin (MBA '77) and Peter M. Mott (111th AMP) have served as copresidents of the HBS Club of Chicago (HBSCC), the third-largest HBS club in the United States. With fast-paced careers — Mott is a director at Deutsche Banc Alex. Brown, and... View Details
Keywords: Amy Burton
- 01 Jun 2002
- News
Up to the Challenge: Ken Baumgartner - Sticking with It
aggressive play earned him over two thousand minutes in penalties, and he was acutely aware of the clash between his job and his role at home as a loving husband and devoted father. Changing teams also meant repeatedly uprooting his wife,... View Details
- 01 Dec 2002
- News
Hong Kong Club Thrives, Plans Next Global Alumni Conference
parlayed into the planning for Shanghai. “For my sins,” he jokes, “I was appointed the chairman of the speakers committee for the GAC.” The conference, “From the Commanding Heights to the Market: The Changing Face of Business,” will... View Details
- Web
Dean Srikant Datar’s 2022 Commencement Remarks | About
qualities. You were resilient. After all, not even COVID could stop you from coming to HBS. Resilience will give you greater confidence to attempt things that are difficult, and to take on challenges because they help you grow. You were flexible. Once here, you View Details
- 01 Apr 1998
- News
Plunging Into the Net
Service Management Unit, into an oversubscribed elective: Managing Marketspace Service Interfaces (MMSI), taught this year by Rayport and HBS professor Leonard A. Schlesinger. But a number of experts at the... View Details
- 01 Sep 2009
- News
E Ink’s Wild Ride
the lead car was almost thrown out several times. But the company has actually managed to change the world, which is pretty cool. That doesn’t happen all the time.” “The vision has always been compelling,... View Details
- 15 Dec 2015
- News
The Year in Ideas 2015
From social media to the grocery store to the corner office and all the way to the stratosphere, the research and entrepreneurial adventures HBS faculty, doctoral students and alumni undertook this year have changed the way we understand... View Details
- 01 Sep 2020
- News
Road Work
become a bigger authority and voice to drive change in our community,” says Sean. “In many ways, COVID revealed fundamental weaknesses in the US economy and our politics, as evidenced by the Black Lives Matter movement,” adds Kenny. “Now... View Details
- March 2017
- Exercise
Designing Transformational Customer Experiences
By: Stefan Thomke
Anyone who has recently travelled, gone shopping, or tried to have a problem solved may have little recollection of the experience. Worse yet, some are frustrated by the lack of responsiveness or empathy that they encountered. The reality is that most customer... View Details
Keywords: Customer Experience; Exercise; Learning By Doing; LEGO; Storytelling; Customer Satisfaction; Design; Innovation and Management; Transformation; Service Delivery
Thomke, Stefan. "Designing Transformational Customer Experiences." Harvard Business School Exercise 617-051, March 2017.
- 09 Aug 2022
- News
4 Strategies for Shifting the Power Balance in Your Business
- Web
Blog | Social Enterprise | Harvard Business School
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details
- Web
Strategy Execution - Course Catalog
and more than half of the companies on the S&P 500 in 2000 no longer exist. Many of these firms had sound strategies but were unable to execute them effectively. With disruptive technologies, increasing global competition, changing... View Details
- 01 Sep 2008
- News
Knowledge Integration Rules at Yale
JOEL PODOLNY: New courses reach across disciplines. Yale set out in the fall of 2006 to create a distinctive new model of management education, one that eliminated traditional discipline-based courses and replaced them with courses... View Details
- 01 Mar 2023
- News
Elevator Pitch: Spread the Wealth
product. Heard: “I do a lot of user-feedback calls. My favorite was with Amanda, an executive assistant who had received shares from her employer but initially preferred cash. After we chatted, she changed her mind and told me she’d... View Details
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
channel stewardship, as we define it, is anchored in the principle of evolutionary change. This should not be confused with incremental change. Stewardship means constantly guiding and directing changes in channel design and View Details
- October 2023 (Revised January 2024)
- Case
SEK: Reimagining Spanish Higher Education at Universidad Camilo José Cela (UCJC)
By: John J-H Kim, Mary C. Sauer and Emilie Billaud
In 2023, Nieves Segovia, President of the SEK Education Group in Spain, contemplates the future of her family's for-profit education company, which includes K-12 schools and the newly established UCJC university. Renowned for its innovation in education, SEK faces... View Details
Keywords: Family Business; Curriculum and Courses; Higher Education; Teaching; Digital Strategy; Disruptive Innovation; Knowledge Dissemination; Leading Change; Growth and Development Strategy; Management Succession; Resource Allocation; Organizational Structure; Education Industry; Europe; Spain
Kim, John J-H, Mary C. Sauer, and Emilie Billaud. "SEK: Reimagining Spanish Higher Education at Universidad Camilo José Cela (UCJC)." Harvard Business School Case 324-050, October 2023. (Revised January 2024.)