Publications

June 2010 (Revised June 2010)
Case

Virginia Mason Medical Center (Abridged)

By: Richard M.J. Bohmer

In 2000, Dr. Gary Kaplan became CEO of the Virginia Mason Medical Center in Seattle, Washington. The hospital was facing significant challenges: it was losing money for the first time in its history, staff morale had plummeted, and area hospitals presented ardent... View Details

Keywords: History; Competition; Operations; Leadership Style; Problems and Challenges; Change Management; Health Care and Treatment; Business Strategy; Growth and Development Strategy; Health Industry; Seattle

30 Nov 2021
Blog Post

Searching for Professional Passion Through My VC Summer Internship

genuinely lit up when they talked about their jobs pre-HBS, with the work itself ranging from founding and scaling a startup to analyzing private equity investments. I was proud of my jobs, but never felt... View Details

January 2009 (Revised February 2009)
Case

F-Secure Corporation: Software as a Service (SaaS) in the Security Solutions Market

By: Lynda M. Applegate, Robert D. Austin, Kalle Lyytinen, Esko Penttinen and Timo Saarinen

Describes the development of a business model based on "software as a service" (SaaS) for security solution distributed through Internet Service Providers (ISPs). F-Secure disruptively entered a mature business with dominant players by executing an innovative new... View Details

Keywords: Business Growth and Maturation; Business Model; Disruptive Innovation; Service Delivery; Internet; Information Technology Industry

June 2021 (Revised November 2021)
Case

Equity Bank: Charting the Future

By: Lauren Cohen, Michael Chitavi and Spencer C. N. Hagist

After climbing the ranks among Kenya's financial institutions from 66th to 1st, and toppling a quarter of the market share held by mobile money giant Safaricom, CEO James Mwangi must now guide Equity Bank into its next stage of development beyond "Equity 3.0." Should... View Details

Keywords: Growth and Development Strategy; Leadership; Decision Making; Market Entry and Exit; Developing Countries and Economies; Financial Institutions; Economics; Kenya

01 Mar 2017
Research & Ideas

A Good Thing Happens When Doctors Start Talking to Their Patients

clinic for an upfront 45- to 60-minute consultation with a team of caregivers that reviews their physical and mental health, as well as their living situation. Each patient is then rated on a risk scale from... View Details

Keywords: by Michael Blanding; Health

August 2008
Case

System on a Chip 2008: Ardentec Corporation

By: Willy C. Shih, Chen-Fu Chien, Chintay Shih and Ting-Chen Chen

Ardentec Corporation is a specialist in "wafer probing," a highly specialized niche sandwiched between the "front-end" and the "back-end" of semiconductor manufacturing. Because the semiconductor industry uses modular processes and has standard containers for the... View Details

Keywords: Growth and Development Strategy; Industry Structures; Horizontal Integration; Vertical Integration; Manufacturing Industry; Semiconductor Industry

Find at Harvard

02 Jun 2009
First Look

First Look: June 2, 2009

version of this process enabled IBM to generate more than $15 billion in growth between 2000 and 2005. Cases & Course MaterialsBrummer and the bracNet Investment Harvard... View Details

Keywords: Martha Lagace

30 Jun 2015
First Look

First Look: June 30, 2015

directors. Controlling for these effects and other ratings determinants, we find that firms with lower residual ratings have higher subsequent citations in corruption news events. They also report higher future sales View Details

Keywords: Carmen Nobel

23 Jun 2020
Book

Beginning America Over Again with a New Electoral System

spread the ideas of Final-Five Voting, scaling a few early innovators into a coast-to-coast campaign of universal adoption and action. Thanks to the upstart laboratories of democracy that have shown us the... View Details

Keywords: by Sean Silverthorne

June 2011
Case

Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 1

By: Joseph L. Bower and Sonja Ellingson Hout

Sam Palmisano explains the moves he made to transform IBM into a faster-growing, more profitable company focused on IT solutions to the problems of companies, cities, and nations. View Details

Keywords: Change Management; Transformation; Growth and Development Strategy; Business or Company Management; Information Technology Industry

21 Jun 2011
First Look

First Look: June 21

fractionalization is associated with a six basis point increase in bond yields, and a two standard deviation increase in ethnic fractionalization is associated with a ten basis point increase. To provide a View Details

Keywords: Sean Silverthorne

November 1994
Case

Citibank European Strategy & Organization

By: Michael Y. Yoshino and Thomas W. Malnight

Examines strategic and organizational issues facing Citibank as it pursues a highly focused strategy in Europe in the face of increasing competition. Central in this consideration is the role of the European regional organization. View Details

Keywords: Management; Growth and Development Strategy; Organizational Design; Competitive Strategy; Competition; Banking Industry; Europe

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05 Apr 2011
First Look

First Look: April 5

the CEO of its U.S. subsidiary and his challenge to sustain the company's exceptional growth in the face of an unprecedented slowdown in the U.S. construction industry. The case also offers a window into the... View Details

Keywords: Sean Silverthorne

September 2016 (Revised February 2017)
Technical Note

Real Estate in China: A Technical Note for SOHO China

By: Charles F. Wu

A technical note on the state of Chinese commercial real estate and the effects of China's slowing growth. This note was written in conjunction with the case study "SOHO China: Transformation in Progress." View Details

Keywords: China; Real Estate; Commercial Real Estate; Beijing; Shanghai; REIT; Gdp; Economic Growth; Real Estate Industry; Shanghai; Beijing