Publications

26 Apr 2023
In Practice

Is AI Coming for Your Job?

job is to read the work of my students and colleagues, assess their assumptions, logic, and conclusions, and make connections. This invaluable set of skills must be provided to all users of generative AI tools. Critical thinking has been... View Details

Keywords: by Kristen Senz; Technology

December 2009
Case

Milliway Capital & Martin Smith: November 2008

By: G. Felda Hardymon, Matthew Rhodes-Kropf and Ann Leamon

Martin Smith, a recent MBA graduate, has just joined a top-tier venture capital firm in the difficult environment of late 2008. One of his first assignments is to review three companies in a partner's portfolio and recommend strategies for managing them. In addition,... View Details

Keywords: Investment Portfolio; Financial Management; Private Equity; Business Strategy; Partners and Partnerships; Venture Capital; Business or Company Management

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03 Oct 2023
What Do You Think?

Do Leaders Learn More From Success or Failure?

(Jay Yuno/iStock) Harvard Business School Professor Amy Edmondson’s recent thought-provoking book, Right Kind of Wrong, makes a strong case for the notion that we often learn a... View Details

Keywords: by James Heskett

December 1992
Case

BASF: Corporate Advertising for 1992

By: Stephen A. Greyser and Norman Klein

Describes BASF's corporate advertising program in the United States. In 1992, BASF's U.S. companies extended an existing corporate advertising campaign to continue to build awareness of the German-based multinational's corporate identity. The core theme of the campaign... View Details

Keywords: Advertising Campaigns; Marketing Communications; Brands and Branding; Marketing Strategy; Multinational Firms and Management; Corporate Strategy; Consumer Products Industry; United States; Germany

July 1994 (Revised December 1994)
Case

CIGNA Corporation, Inc.: Managing and Institutionalizing Business Reengineering

Provides a longitudinal view of business reengineering at CIGNA Corp., a leading provider of insurance and related financial services throughout the United States and the world. CIGNA has been practicing business reengineering since 1989, completing over 20 projects.... View Details

Keywords: Change Management; Business Processes; Financial Services Industry; Insurance Industry

14 Feb 2007
Op-Ed

Tata-Corus: India’s New Steel Giant

awarded a French accolade, Officer de La Legion D'Honneur, the highest honor France had yet bestowed upon a Chinese entrepreneur, but his shareholders don't have much to show for the deal. TCL had to write... View Details

Keywords: by Tarun Khanna

29 Jan 2025
Blog Post

Finding professional purpose: Building an impactful career that reflects your values with Lisa Tanzer (MBA 1993)

When I started my journey at Harvard Business School, I was eager to broaden my business knowledge and strengthen my skills, particularly in marketing and branding. Coming from a liberal arts undergraduate background with limited exposure... View Details

February 1991 (Revised July 1994)
Case

Tom Paine Mutual Life Insurance Company

A junior portfolio manager at a major life insurance company must choose among various public and private debt alternatives in connection with the funding of a new Guaranteed Investment Contract. The case serves as an introduction to life insurance companies as... View Details

Keywords: Asset Management; Insurance; Financial Services Industry; Insurance Industry

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9 AM – 9 AM EDT, 18 Apr 2018
HBS Online

HBX Entrepreneurship Essentials

Master a proven framework for building and financing new ventures, make your entrepreneurial dreams a reality, and speak the language of the start-up world. Entrepreneurship Essentials introduces you to the entrepreneurial journey, from finding an idea, to gaining... View Details

15 Jul 2012
News

The Workplace Benefits of Being Out of Touch

05 Aug 2010
News

Re-mastering business education

Organizational Design and Control Across Multiple Markets: The Case of Franchising in the Convenience Store Industry

Many companies operate units that are dispersed across different types of markets, serving significantly diverging customer bases. Such dispersion is likely to compromise headquarters' ability to control local managers' behavior and satisfy the needs of different... View Details

2012
Book

Indispensable: When Leaders Really Matter

By: Gautam Mukunda

Will your next leader be insignificant—or indispensable? The importance of leadership and the impact of individual leaders has long been the subject of debate. Are they made by history, or do they make it? In Indispensable, Harvard Business School professor Gautam... View Details

Keywords: Leadership; Decision Making; Outcome or Result; Power and Influence

March 2025
Article

Is Personal Identity Intransitive?

By: J. De Freitas and L. J. Rips

There has been a call for a potentially revolutionary change to our existing understanding of the psychological concept of personal identity. Apparently, people can psychologically represent people, including themselves, as multiple individuals at the same time. Here... View Details

Keywords: Identity; Judgments

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June 2001
Case

Competitive Dynamics in Home Video Games (K): PlayStation vs. Nintendo64

Nintendo must make some important decisions regarding relationships with third-party game developers. This is part of a case series examining the competitive dynamics in the home video game industry from 1970 into the new millennium. A rewritten version of an earlier... View Details

Keywords: Competition; Marketing; Video Game Industry

June 2016
Article

Social and Spatial Clustering of People at Humanity's Largest Gathering

By: Ian Barnett, Tarun Khanna and Jukka-Pekka Onnela

Macroscopic behavior of scientific and societal systems results from the aggregation of microscopic behaviors of their constituent elements, but connecting the macroscopic with the microscopic in human behavior has traditionally been difficult. Manifestations of... View Details

Keywords: Familiarity; Demographics; Behavior; India

Read Now

November 2012 (Revised November 2013)
Case

Generator Hostels: The Way Out

By: Nicolas P. Retsinas and Lisa Strope

Josh Wyatt, Director of Patron Capital Partners, needs to make an exit decision for a successful investment in Generator Hostels. After five years of explosive growth and in the middle of a financial crisis, Wyatt needs to evaluate Patron's alternatives: IPO the... View Details

Keywords: Hotel; Real Estate; Finance; Property; Accommodations Industry; European Union

Research Summary

Integrated Care for Total Knee Replacement: Quality of Life, Quality of Movement, User Acceptability

This study provides an opportunity to focus on the challenge of cross-organizational coordination in the healthcare setting. It is structured as a randomized clinical trial involving seven European hospitals (in seven different countries). It is focused specifically... View Details

May 2010 (Revised May 2011)
Case

Kent Thiry: "Mayor" of DaVita

By: William W. George and Natalie Kindred

Kent Thiry, CEO of dialysis provider DaVita, is considering how to integrate employees from recently acquired Gambro Healthcare without damaging DaVita's robust, unconventional internal culture. When Thiry joined DaVita in 1999, breaking an important promise to his... View Details

Keywords: Mergers and Acquisitions; Experience and Expertise; Employee Relationship Management; Leadership Style; Organizational Change and Adaptation; Organizational Culture; Personal Development and Career; Integration; Health Industry