Publications

Article

Integrating: A Managerial Practice that Enables Implementation in Fragmented Health Care Environments

By: Michaela J. Kerrissey, Patricia Satterstrom, Nicholas Leydon, Gordon Schiff and Sara J. Singer

How some organizations improve while others remain stagnant is a key question in health care research. This inductive qualitative study examines primary care clinics implementing improvement efforts in order to identify mechanisms that enable implementation despite... View Details

Keywords: Organization And Management Theory; Quality Improvement; Health Care and Treatment; Performance Improvement; Integration; Cooperation

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2010
Working Paper

Does Product Market Competition Lead Firms To Decentralize?

By: Nicholas Bloom, Raffaella Sadun and John Van Reenen

There is a widespread sense that over the last two decades firms have been decentralizing decisions to employees further down the managerial hierarchy. Economists have developed a range of theories to account for delegation, but there is less empirical evidence,... View Details

Keywords: Decision Making; Employees; Managerial Roles; Organizational Structure; Competitive Strategy; Asia; Europe; North America

2009
Working Paper

Principles that Matter: Sustaining Software Innovation from the Client to the Web

By: Marco Iansiti

Economic analysis often reviews the role of principles—such as respect for intellectual property rights—in driving innovation. Given the interdependent nature of innovation in information technology, three core principles have emerged that work together to ensure that... View Details

Keywords: Decision Choices and Conditions; Technological Innovation; Intellectual Property; Partners and Partnerships; Competition; Information Technology; Internet and the Web

Article

Timing is Everything: The Importance of Finding the Right Moment in Leading Teams

Great team leaders have superb timing. We explore in this article two different types of timing that leaders need to help their teams. First, they understand when teams are naturally open to help, and what kinds of help to give teams at predictable times in... View Details

Keywords: Strategy; Groups and Teams; Leadership Style

June 2004 (Revised June 2006)
Case

Scientific-Atlanta, Inc.

By: Thomas R. Eisenmann

Scientific-Atlantia (S-A), a leading manufacturer of cable TV equipment, is confronting strategic challenges in mid-2004. For decades, cable operators have faced high switching costs that have locked them into exclusive supply relationships with either S-A or its... View Details

Keywords: Technological Innovation; Competition; Industry Structures; Television Entertainment; Duopoly and Oligopoly; Manufacturing Industry; Media and Broadcasting Industry

Educators

April 2004 (Revised November 2004)
Background Note

Why Complex Systems Fail

Operationally excellent organizations create competitive opportunities for themselves that are not available to their peers. One view of the manager's competitive dilemma is to pick the right position for his organization, differentiating it, for example, as a... View Details

Keywords: Organizations; Complexity

Educators

Regular handwashing with soap is believed to have substantial impacts on child health in the developing world. Most handwashing campaigns have failed, however, to establish and maintain a regular practice of handwashing. Motivated by scholarship that suggests... View Details

Web

Investment Banking & Securities Underwriting | Baker Library | Bloomberg Center | Harvard Business School

developments [that] unfolded during his lifetime. Until then the emphasis of economic progress had been on production, on opening and developing our continental treasure house. Imperceptibly but surely it... View Details

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

business and operating models had always been driven by data, networks, and software. After all, Google commercialized the world’s best search algorithm, developed leading advertising technology, and turned Android into the world’s most... View Details

Keywords: by Dina Gerdeman

November 2002 (Revised January 2004)
Case

Martha McCaskey

By: Joshua D. Margolis and Bart J. van Dissel

Martha McCaskey, a project leader at a consulting firm, is asked to complete a project at a crucial point in her career. Successful completion of the project would gain McCaskey a promotion and a significant raise. McCaskey, however, cannot see a way to complete the... View Details

Keywords: Ethics; Values and Beliefs; Personal Development and Career; Decision Making; Problems and Challenges; Consulting Industry

Educators

2005
Chapter

Learning for Leadership: The 'Engineering' and 'Clinical' Approaches

Meaningful leadership development requires a deeper and more fundamental approach than is usually deployed in university classrooms and corporate training centers. It needs to incorporate difficult emotions and unconscious forces, and provide a safe place for their... View Details

Keywords: Leadership Development; Behavior; Cognition and Thinking; Emotions

Web

Recognizing Our Donors - Alumni

Advancing business as a force for good in the world by helping HBS develop new insights and tools to address key societal challenges Digital Data Design Institute Donors Positioning HBS and Harvard overall as global leaders in reshaping... View Details

27 Sep 2016
First Look

September 27, 2016

equity investors (Gompers, Kaplan, and Mukharlyamov forthcoming). Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51659 Executive Development Programs Enter the Digital Vortex: I. Disrupting the Demand Landscape By:... View Details

Keywords: Sean Silverthorne

27 May 2022
Blog Post

Q&A with the HBS Armed Forces Alumni Association, MBA Class of 2023

The Armed Forces Alumni Association (AFAA) is a student-led club on campus for service members and veterans from all military branches and nations. The AFAA mission is to help talented veterans transition out of the military to Harvard Business School, assist in the... View Details

July–August 2013
Article

Looking Up and Looking Out: Career Mobility Effects of Demographic Similarity among Professionals

By: Kathleen L. McGinn and Katherine L. Milkman

We investigate the role of workgroup sex and race composition on the career mobility of professionals in "up-or-out" organizations. We develop a nuanced perspective on the potential career mobility effects of workgroup demography by integrating the social... View Details

Keywords: Professional Service Firms; Race And Ethnicity; Ethnicity; Race; Personal Development and Career; Gender; Legal Services Industry

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22 Jan 2008
Research & Ideas

New Challenges in Leading Professional Services

"bifurcated" model? A: The new model (Editor's note: see book excerpt below) was developed by getting under the skin of these organizations and observing, collecting, and then responding with what emerged through our research.... View Details

Keywords: by Sean Silverthorne; Consulting; Accounting; Legal Services

Web

For Organizations | Social Enterprise | Harvard Business School

Social Enterprise Executive Education programs, designed for nonprofit and social enterprise leaders. Develop the strategic knowledge, practical tools, and leadership skills you need to lead a thriving, high-performance organization.... View Details

November 2020 (Revised March 2023)
Teaching Note

Unrest in Chile

By: Vincent Pons, John Masko, Rafael Di Tella and William Mullins

In 2020, Chileans would head to the ballot box to decide their country’s future. Many international observers credited Chile’s decades of neoliberal governance with turning the country into Latin America’s “Tiger,” a prosperous, diversified economy on its way to... View Details

Keywords: Developing Countries and Economies; Macroeconomics; Economy; Political Elections; Public Opinion; Social Issues; Equality and Inequality; System Shocks; Chile; Latin America