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  • Person Page

Course Development

General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done.  Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details
  • Web

About the Center - Christensen Center for Teaching & Learning

September 2010. Nancy is the point person for all center scheduling and direct service coordinating; she oversees the administrative functions for the center, and assists with... View Details
  • 07 May 2012
  • Research & Ideas

The Art of Haggling

"In the long run, reputations matter," Wheeler says. "And what we think of ourselves when we look in the mirror may matter even more. When parties can get beyond mere haggling and are able to create tangible value, they may... View Details
Keywords: by Katie Johnston
  • October 2023
  • Case

Making Progress at Progress Software (A)

By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort
In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of... View Details
Keywords: Leading Change; Organizational Culture; Performance Evaluation; Prejudice and Bias; Personal Development and Career; Human Capital; Employee Relationship Management; Technology Industry; Bulgaria
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  • 17 Jan 2019
  • Blog Post

MBA Curriculum Spotlight: Short Intensive Programs (SIPs)

accounting, finance, and corporate governance and tie them together in framework for value creation.  Personal Financial Planning  Many life events require financial decisions... View Details
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

unlocking the data used in the analysis. Among other services, the consulting company advises clients on how to make better hires by tracking personality traits and skills revealed during the hiring process.... View Details
Keywords: by Roberta Holland
  • Web

Interviewing - Alumni

calculator, resume and cover letter, job description, company research, personal calendar, water. Prepare your notes. Write down your key selling points, accomplishments, specific examples, View Details
  • February 2020
  • Case

Leading Change in Talent at L'Oréal

By: Lakshmi Ramarajan, Vincent Dessain and Emer Moloney
Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L’Oréal. He is now responsible for the hiring, development, promotion, and retention of 83,000 employees worldwide. The highly successful... View Details
Keywords: Advertising; Business Headquarters; Business Divisions; Business Organization; Change; Change Management; Transformation; Competency and Skills; Experience and Expertise; Talent and Talent Management; Demographics; Diversity; Gender; Nationality; Multinational Firms and Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Innovation and Management; Jobs and Positions; Employment; Human Capital; Leadership; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Marketing; Brands and Branding; Product Marketing; Organizations; Organizational Change and Adaptation; Organizational Structure; Personal Development and Career; Planning; Strategic Planning; Problems and Challenges; Networks; Social Psychology; Attitudes; Power and Influence; Social and Collaborative Networks; Business Strategy; Beauty and Cosmetics Industry; Beauty and Cosmetics Industry; Beauty and Cosmetics Industry; France; Paris
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  • January 2024
  • Case

Sprouts Farmers Market

By: Rajiv Lal, Forest L. Reinhardt and Natalie Kindred
Sprouts Farmers Markets (Sprouts) is a Phoenix, Arizona-based chain of 400-plus natural foods stores in 23 U.S. states and $6.4 billion in sales as of 2022. In its product assortment, brand image, and store environment, Sprouts emphasizes freshness, health, innovation,... View Details
Keywords: Business Model; Growth and Development Strategy; Brands and Branding; Strategic Planning; Sales; Business Strategy; Expansion; Product Positioning; Marketing Strategy; Competition; Retail Industry; United States; Arizona
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  • Web

Online Leadership Principles Course | HBS Online

Enrollment Stories FAQs Enroll Now Key Concepts Understand your motivational drivers, emotional intelligence, and communication methods to establish a personal leadership style Apply or adapt your leadership... View Details
  • April 2012
  • Article

How Many Direct Reports?

By: Gary L. Neilson and Julie Wulf
If senior executives are feeling ever more pressed for time, why would they add more to their plates? It might sound counterintuitive, but research by Booz & Company's Gary L. Neilson and me shows that over the past 20 years the CEO's average span of control, measured... View Details
Keywords: Leadership; Governance Controls; Managerial Roles; Adaptation; Personal Development and Career; Cooperation; Management Teams
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  • Web

Research Resources - Doctoral

operates the Behavioral Lab (BeLab) and subject pool. Research Computing Services (RCS) Research Computing Services (RCS) provides personalized research guidance for HBS doctoral students View Details
  • 28 Jun 2022
  • Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
  • Web

Global Opportunity Fellowship GO: AFRICA - Alumni

personal statement and additional supporting materials as outlined below. PERSONAL STATEMENT (approximately 500 words) explaining: Your interest in Africa View Details
  • 25 Jul 2005
  • Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

into these questions, we studied four organizations selected to reflect a wide range of attributes—for-profit and nonprofit, large and small, North American and European. We... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
  • Web

Alumni Engagement | Social Enterprise | Harvard Business School

various stages of their personal and professional lives. We aspire to connect you with each other, share with you the latest faculty research and innovative ideas from the... View Details
  • Web

Impact of the New Medium - Edwin H. Land & Polaroid | Harvard Business School

Steve Allen Show in 1954, where television hosts revealed through one new medium the wonders of another. 71 Polaroid excelled at customer service. Camera owners received letters of welcome and inviting... View Details
  • 21 Aug 2019
  • Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

First, the researchers looked at the words that CEOs chose, using statistical inference to eventually generate 100 topics as diverse as marketing, corporate boards, and personal family history. Each CEO was... View Details
Keywords: by Michael Blanding
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

will help customers be more helpful   The rapid spread of COVID-19 reminds us how our wellbeing is interconnected, and the flurry of heartwarming responses people have exhibited in the face of this crisis... View Details
Keywords: by Dina Gerdeman

    Teaming

    New breakthrough thinking in organizational learning, leadership, and change

    Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges... View Details