Culture And Community - Publications - Faculty & Research

14 Sep 2023
Blog Post

MBAs Accelerate Their Social Enterprise Ventures

pivot into venture capital and impact investing to ensure that communities like mine – Black, queer, and disabled – have access to capital to build products View Details

08 Mar 2022
Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

experience for me. In college I studied computer science, and those classes usually don’t have much participation—just a lecture and individual exercises to complete. All of my previous schooling was in... View Details

September 2021 (Revised October 2021)
Case

Dream: Impact Through Real Estate

By: Michael Chu and John Masko

The Canadian city of Toronto had one of the largest housing affordability problems of any city in the developed world. One company trying to address this problem was Dream, one of the largest real estate groups in Canada. In 2021, Dream had just launched a new system... View Details

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Working Groups Update | About

to create stronger foundations for understanding and cooperation between Arab, Muslim, and Jewish members of our community for a better present View Details

06 Feb 2023
Blog Post

African American Student Union Spotlight on HBCUs

the courage of the A&T four, who started the sit-in movement in the 1960s across the nation with the Student Non-violent Coordinating Committee (SNCC), I chose to attend an HBCU because of the rich history, legacy, and impact on the... View Details

10 Oct 2023
Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

Disadvantaged Communities (DACs): communities “marginalized, underserved, and overburdened by pollution.”[1] Environmental Racism: “racial discrimination in environmental... View Details

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Contemporary Art | About

Contemporary Art Harvard Business School collects and exhibits contemporary art to create an engaging and stimulating environment for the HBS community View Details

03 Jul 2013
What Do You Think?

What Are the Limits of Transparency?

cautioned us not to expect too much from a policy of transparency, saying "If the company culture operates better within the founder's vision of transparency, all well and good, be transparent. But to... View Details

Keywords: by James Heskett

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Global Opportunity Fellowship GO: AFRICA - Alumni

application intake, i.e. you must begin working within eight months from the time of application. If your employment start date is after the first week of January, you are invited to apply in that year’s application cycle. You are in good academic View Details

October 2014 (Revised November 2016)
Technical Note

Customer Lifetime Value (CLV) vs. Customer Lifetime Return on Investment (CLROI)

By: Elie Ofek

This note presents two related measures for assessing the financial value of a customer to the firm. The first is the well-known measure of Customer Lifetime Value, or CLV for short. The second, which has received much less attention, treats the acquisition of a... View Details

Keywords: Customer Lifetime Value; Return On Investment; Segmentation; Social Networks; Customer Relationship Management; Marketing Strategy; Investment Return; Social and Collaborative Networks; Social Media

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Entrepreneurial Management Curriculum - Faculty & Research

for our second module: Resourcing the Business Model . Leading the firm by: 1) making tough tradeoffs when setting strategy, resolving cross-functional conflict, and making hiring/firing decisions; and 2)... View Details

01 Jun 2024
News

From Chalkboards to Chatbots

missed and find out what else they recommend,” says Kathryn Fitzgerald, manager of Strategic Research Services at the library—the human in charge of the project that launched last November. Those who are interested in subscribing to it or... View Details

05 Jun 2019
Blog Post

Exploring the Beauty Industry through an Independent Project

they are paid to promote specific products. Beauty communities are emerging in new places, online and in person, and brands must go where their customers are. With the... View Details

30 Oct 2019
Research & Ideas

How to Recover Gracefully After Shutting Down Your Startup

step should be to consult a lawyer and an accountant to understand their legal obligations and how to sequence payments to parties owed money. After that, they should formulate a plan for View Details

Keywords: by Danielle Kost

06 Feb 2013
What Do You Think?

Is ‘Conscious Capitalism’ an Antidote to Income Inequality?

integration of all stakeholders in that sense of purpose; conscious leadership devoted to the higher purpose and stakeholder integration; a conscious culture with shared values that reflect the higher... View Details

Keywords: by James Heskett

January 2016
Case

Haiti Hope: Innovating the Mango Value Chain

By: Amy C. Edmondson and Jean-François Harvey

This case study examines a market-based approach to economic development through the eyes of NGO TechnoServe's project manager, implementing a US$9.5 million five-year public-private partnership between Coca-Cola, IDB, and USAID. The case ends at the beginning of the... View Details

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22 Dec 2020
Blog Post

The Forward Fellowship Convinced Me That I Belong at HBS

Hi, my name is Heather Jackson, and I am not supposed to be at Harvard Business School. No, I don’t mean I was an ‘admissions mistake’ (though every single admit, myself included, has thought this countless times). I mean, by every... View Details

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For Alumni - Health Care

Initiative Hawes 101 Open to the Harvard community Join the Student Health Care Club and the Health Care Initiative for an engaging conversation with Dr. Rochelle Walensky, Former Director of the Centers for... View Details

24 Nov 2015
Blog Post

What is an HBS MyTake?

of seeing the world, and people they otherwise never would have had the opportunity to meet. Understanding that community is formed when we become aware of each other’s stories, the Joint Committee on... View Details