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Show Results For
- All HBS Web
(9,464)
- People (11)
- News (1,553)
- Research (6,359)
- Events (30)
- Multimedia (67)
- Faculty Publications (5,014)
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- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) and one... View Details
Keywords: by James Heskett
- 02 Oct 2013
- What Do You Think?
Is Leadership an Increasingly Difficult Balancing Act?
been unable to keep pace in no small part due to the reliance on hierarchy and the dominant position given very highly compensated CEOs." Jackie Le Fevre put it this way: "Short answer to the question—increasingly difficult... View Details
Keywords: by James Heskett
- 23 Apr 2008
- Op-Ed
The Gap in the U.S. Treasury Recommendations
fit the scale and nature of the firm. Beyond managing risk at the firm level, the FSA is also responsible for systemic risk. Thus, it monitors trends in the financial markets across the individual firms.... View Details
- 05 Apr 2021
- What Do You Think?
Why Can’t More Leaders Teach?
Administration Practice (AdPrac) course in the mid-1950s titled, “The Foreman: Master and Victim of Doubletalk.” Responses to last month’s column brought out reminders of the importance of middle management, regardless of the View Details
Keywords: by James Heskett
- 08 Jan 2014
- What Do You Think?
Do Productivity Increases Contribute to Social Inequality?
either improved productivity or growth in the economy. One result may be the structural unemployment associated with long periods without a job and the obsolescence of skills that occurs with increasing... View Details
Keywords: by James Heskett
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
ablokhin Free shipping is an increasingly important tool in the online retailer's marketing arsenal, but few sellers understand the intricacies of the strategy and are leaving significant profits on the table, new research suggests.... View Details
- 05 Dec 2012
- What Do You Think?
Should Managers Bother Listening to Predictions?
with serious consequences to firms and society in general. Annemarie Scholberlev quoted John Kenneth Galbraith, who reminded us of a cause of poor predictions when he said " those employed or self-employed who tell of the future do... View Details
Keywords: by James Heskett
- 02 Feb 2004
- Research & Ideas
Mapping Your Corporate Strategy
more powerful than 1,000 words (or even twenty-five ad hoc performance measures). The financial and customer objectives describe the outcomes the organization wants to achieve; objectives in the internal and... View Details
Keywords: by Martha Lagace
- January 2010
- Teaching Note
IFRS in China (TN)
By: Karthik Ramanna
Teaching Note for [110037]. View Details
- 07 Jun 2019
- Book
Are You a Digital Manager?
that the innovations produced in these entities actually get integrated and scaled in the core business. Lagace: How is the digital age helping or hurting new managers? Hill: In class, when we talk about how... View Details
Keywords: by Martha Lagace
- 02 Aug 2004
- What Do You Think?
For Greater Transparency, Is Section 404 an Effective Response?
should the measurements be made? And for what purpose? What do you think? Original Article Transparency currently is one of the most frequently used terms in the corporate lexicon. In general use, it's right up there on the View Details
Keywords: by James Heskett
- 18 Sep 2000
- Research & Ideas
Big Deals: Financing Large-Scale Investments
regularly." More and more companies are turning to project finance to support large capital investments, and the trend is likely to continue due to privatization, deregulation, View Details
Keywords: by Julia Hanna
- 21 May 2014
- Lessons from the Classroom
CORe: HBS Powers Up Online Program on Business Fundamentals
As a Harvard Business School professor for 20 years, V.G. Narayanan has significant experience using the School's pioneering case method to teach business concepts—introducing a real-world management problem, and then using the Socratic... View Details
- 22 Feb 2022
- Research & Ideas
When Will the Hot Housing Market Finally Start to Cool?
The United States housing market is tight and expensive and shows no signs of easing. Existing home sales hit a 15-year high in 2021, with 6.12 million sold, a jump of 8.5 percent, according to the National... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
- 14 Jun 2004
- Research & Ideas
The Big Money for Big Projects
has been about half as severe as in these other financing vehicles and transactions. The strong long-term demand stems from three underlying trends. First, globalization is increasing the minimum efficient View Details