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  • August 2023
  • Case

Stay or Go? Sarah Reynolds at Kensington Partners

By: David G. Fubini, Amr Seifeldin and Patrick Sanguineti
Sarah Reynolds, a Partner at the global Kensington Partners strategy consulting firm, has headed the firm's Telecommunications Group for a few years. Thanks to her stellar track record with clients, she has brought the group, and herself, a range of accolades and... View Details
Keywords: Consulting; Consulting Firms; Client Service; Career Management; Success; Time Management; Decision Choices and Conditions; Personal Development and Career
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  • 18 Jun 2013
  • First Look

First Look: June 18

mid-2012 Lit Motors had created both engineering and design prototypes and conducted initial customer tests on less than $750,000 of investment. Lit Motors' founder, Daniel... View Details
Keywords: Anna Secino
  • 14 Nov 2018
  • HBS Seminar

Lindsey Cameron, University of Michigan Ross School of Business

  • Blog

The Harvard Business School Faculty Summer Reader 2023

Healthy Minds by philosopher John Kaag. This book is a fantastic summary of the life and work of William James, the father of modern psychology, and a professor right here at Harvard. James endured intense... View Details

    Building A Culture of Health

    This ambitious volume sets out to understand how every company impacts public health and introduces a robust model, rooted in organizational and scientific knowledge, for companies committed to making positive contributions to health and wellness. Focusing on four... View Details

    • 11 May 2022
    • Blog Post

    MoMBAs: The Inspiring Student Mothers of HBS

    a mom at HBS? Being away from family and in a new place was hard because your back-up options for child care are more limited. And COVID unfortunately did not help. What advice do you have for prospective... View Details
    • Research Summary

    Growing as a Purposeful Leader

    By: Leonard A. Schlesinger

    Leaders today have to lead in the context of extraordinary changes and challenges. The demands of today's stakeholders have risen significantly, and what is expected of senior leaders is quickly evolving in terms of their mission (more than profit),... View Details

    • 12 Aug 2019
    • Research & Ideas

    How Scale Changes a Manager's Responsibilities

    more time obtaining customer feedback and downloading it to your team, and brainstorming and selling ideas. It’s OK to stay close to a passion... View Details
    Keywords: by Julia Austin
    • April 2009
    • Case

    Merck: Managing Vioxx (A)

    By: Robert L. Simons, Kathryn Rosenberg and Natalie Kindred
    This two-class case series allows students to stand in the shoes of CEO Ray Gilmartin during the unfolding stages of a reputational crisis. Merck's mission statement claims to "put patients first," but the company is widely criticized for putting profit before patient... View Details
    Keywords: Ethics; Crisis Management; Reputation; Decision Choices and Conditions; Customers; Business or Company Management; Cost vs Benefits; Corporate Accountability; Business and Shareholder Relations; Business and Stakeholder Relations; Customer Focus and Relationships; Pharmaceutical Industry
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    • Web

    Winners & Runners-Up | New Venture Competition

    liver failure HeroesNow Jennifer Wilhelmi Rivka Spivak Valerie Valtz Allison Tepley Jamyn Edis Business Track Runner-Up HeroesNow is your personal concierge online, linking customers who have a specific need... View Details
    • Web

    Guides to Archival Collections – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

    Research at Harvard Business School in 1926. His papers contain personal correspondence, articles and speeches, notebooks from his student days at the University of Adelaide, teaching notes View Details
    • 19 Apr 2010
    • Research & Ideas

    The History of Beauty

    strove to create a brand that symbolized style and elegance, he got his first order by smashing a bottle of his perfume on the floor of a prominent Parisian department store, in a successful gambit to get View Details
    Keywords: by Sean Silverthorne; Beauty & Cosmetics
    • 08 May 2023
    • Research & Ideas

    How Trump’s Anti-Immigrant Rhetoric Crushed Crowdfunding for Minority Entrepreneurs

    immigration is high.” You Might Also Like: How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels Being Your Own Boss Can Pay Off, but Not Always with Big Pay Tech Hubs: How Software Brought Talent View Details
    Keywords: by Scott Van Voorhis
    • Web

    Events - Business & Environment

    Jan 14 Agribusiness Seminar Reception Organizers: Executive Education 14 JAN 2025 | In Person Open to the MBA Students The HBS Agribusiness Seminar is an executive education program that has been held for more than six decades, drawing... View Details
    • Web

    Faculty - Creating Emerging Markets

    customer behavior , customer satisfaction , service management , service operations , service quality Interviews Prithvi Raj Singh Oberoi Prithwiraj Choudhury Lumry Family Associate Professor of Business... View Details
    • 18 Aug 2003
    • Research & Ideas

    How New Managers Become Great Managers

    chapters and a more prescriptive style to reflect today's world of expanding globalization, accelerated change, and increased complexity. This excerpt discusses the importance for young managers to continue... View Details
    Keywords: by Linda Hill
    • 17 Jul 2008
    • Working Paper Summaries

    A Replication Study of Alan Blinder’s “How Many U.S. Jobs Might Be Offshorable?”

    Keywords: by Troy Smith & Jan W. Rivkin
    • October 2014
    • Case

    McKinsey & Company, 2012

    By: John R. Wells and Galen Danskin
    In 2012, McKinsey & Company (McKinsey) was the world's premier management consultancy, providing advice to CEO's and top executives of leading companies around the globe. Many consulting firms were bigger but few could match the reputation McKinsey had built over more... View Details
    Keywords: Consulting Firms; McKinsey; Strategy; Consulting Industry; North America
    Related
    • 25 May 2023
    • News

    Brazil’s Nubank Turns 10

    Guilherme Lago (MBA 2005) Guilherme Lago (MBA 2005) Ten years after its founding, the Brazilian digital banking startup Nubank recorded all-time record revenues ($1.6 billion) in the first quarter of 2023—doubling its performance over last year, according to The... View Details
    Keywords: Funds, Trusts, and Other Financial Vehicles; Finance
    • 07 Jan 2002
    • Research & Ideas

    How Marketing Can Reduce Worldwide Poverty

    they have a voice, don't have proper advocacy. Many times, it's not clear that the right people are speaking on their behalf. The marketing process requires us to flesh out the voice of the customer and get... View Details
    Keywords: by Martha Lagace