Service - Publications - Faculty & Research

25 Apr 2016
Blog Post

Attending HBS to Grow the Family Business

There are so many reasons I’m proud to be involved in Learning Express Toys. For one, our stores do so much for their communities. Aside from providing a great assortment of educational and specialty toys, they also offer services such as... View Details

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LGBTQ+ Pride Month | Baker Library

"Diversity Spotlight" feature, where you can filter for U.S. start-ups founded and led by LGBTQ+ individuals. Review Capital IQ Pro 's LGBTQ market map, which consists of companies that provide products or services to LGBTQ communities or... View Details

15 Apr 2021
News

Bringing Light to the Fight

of Spark, New Zealand’s largest telecommunications and digital services company. That practical experience informed her work on the board of Breast Cancer Foundation NZ, of which she became chair in 2009. “Measuring performance in charity... View Details

28 Feb 2005
Research & Ideas

How to Harness Auction Fever

Internet Auctions" currently in press in the journal Organizational Behavior and Human Decision Processes. Malhotra says the research carries lessons for business people who bid on everything from services to new employees.... View Details

Keywords: by Manda Salls; Web Services; Web Services

Rudina Seseri

Rudina Seseri is Founder and Managing Partner of Glasswing Ventures, leading the firm’s investments in Artificial Intelligence (AI) enabled enterprise software as a service (SaaS), cloud, Information Technology (IT) software, and vertical... View Details

Keywords: Software/App;#75;#Venture Capital

Profile

Zach Clayton

involved in politics. "By college, I was eager to work with candidates in a more structured way," he says. That desire led to two business enterprises: The Resources Group, a public affairs organization, and New Media Campaigns, a company with web tools and... View Details

Blog

How We Are Keeping HBS—and Our Program Participants—Healthy

University Health Service has implemented comprehensive procedures for case investigation and contact tracing. We have also stepped up cleaning protocols and upgraded ventilation systems to improve airflow. In addition, we've tapped into... View Details

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Use of Electronic Resources | Baker Library

or services without first consulting Baker Library staff at infoservices@hbs.edu (some vendors permit this; others do not) Individual resources may have more specific restrictions on use through click-through agreements . Please read... View Details

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Who We Are | Research Associates

what our researchers have in common is access to exceptional academic and administrative resources. Research Staff Services (RSS) recruits and hires talented candidates and supports them throughout their employment. RSS managers coach and... View Details

28 Apr 2020
News

Lessons from a COVID Survivor

to focus on physical health alone. Slow down and soak it in. Pausing to feel gratitude for those on the front lines of this crisis, as well as those who lead in quiet service every day—beyond this pandemic—and rarely get acknowledged,... View Details

01 Dec 2017
News

Research Brief: Developing High-Tech Talent

occupations, such as computer support specialists, insurance underwriters, and customer service representatives. Fuller also contends that American companies should consider learning from their European counterparts, which provide... View Details

Keywords: Dan Morrell

01 Apr 2000
News

New Exhibit Highlights Turning Point for American Business

enterprises. While the south corridor's exhibit items focus on these industries, materials hung in the north corridor depict aspects of modern marketing, displaying advertising materials for products and services such as bicycles,... View Details

Keywords: Nancy O. Perry

01 Jun 2001
News

Group Therapy: The Role of Business Groups in Emerging Economies

developing nations will provide a greater service in the long run, Khanna argues, by focusing instead on building the infrastructure required to compete in a global economy. Adapted from Working Knowledge: A Report on Research at Harvard... View Details

Keywords: Peter K. Jacobs; Market Research, Photo, Translation, Veterinary and Other Services; Market Research, Photo, Translation, Veterinary and Other Services

September 2006 (Revised December 2006)
Case

Arizona Department of Public Health: The Challenges of Preparing for a Public Health Emergency

By: Lynda M. Applegate, Ajay Vinze, T. S. Raghu and Minu Ipe

In the post-9/11 era information technology enablement for emergency preparedness and response have taken on increased significance. Public health organizations like ADHS play a critical role in any statewide preparation for large scale emergencies. With issues like... View Details

Keywords: Problems and Challenges; Information Technology; Health Care and Treatment; Business Processes; Service Delivery; National Security; Health Industry; Public Administration Industry; Arizona

Citation

Find at Harvard

September 2005 (Revised January 2006)
Case

Yum! Brands, Inc: A Corporate Do-Over

By: Frances X. Frei, Amy C. Edmondson, James Weber and Eliot Sherman

Describes the successful turnaround of the restaurant company Yum! Brands after its spin off from PepsiCo and covers how the company's leadership planned and executed on virtually every dimension of the employee experience. The main dilemma centers on what the company... View Details

Keywords: Product; Brands and Branding; Service Operations; Expansion; Trade; Leadership Development; Business or Company Management; Food and Beverage Industry; Retail Industry

Citation

Educators

Purchase

01 Jun 2024
News

Elevator Pitch: Bridging the Gap

Anas Aljumaily (MBA 2017) Elian Pres-Gurwits (MBA 2018) Cofounders, Gently Concept: Focused on urban markets, Gently is a last-mile delivery service that uses predictive analytics, electric trucks, and “nano-fulfillment” centers to... View Details

Keywords: logistics; EVs; delivery; nanofulfillment; entrepreneurship

Fast Answer

Reshaping Competition

Congressional Research Services reports: research and analysis to support Congress in their legislative, oversight, and representational duties. Link goes directly to search results for reports on antitrust. HeinOnline:... View Details

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Elaine MacDonald Archives | Social Enterprise

Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance New Venture Competition Non Profit Management Nonprofit Supportive Services Public... View Details

25 Apr 2014
News

Entrepreneurship flourishes in the Bayou

former managing director of State Street Research to become COO at Idea Village, also located in New Orleans, where he worked with more than 300 startups until 2013. “I’m an entrepreneur at my core,” explains Wilkins. Idea Village works as an incubator for local... View Details

01 Feb 2001
News

A Bankable Trust

has performed in theater productions, at weddings and parties, and, for the last five years, in a gospel choir. "It's important to have balance in one's life," she observed. That balance also includes community service — Harris serves on... View Details

Keywords: Arts, Entertainment

Publications