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Publications

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Show Results For

  • All HBS Web  (14,945)
    • People  (36)
    • News  (6,829)
    • Research  (3,284)
    • Events  (651)
    • Multimedia  (1,057)
  • Faculty Publications  (1,236)
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  • 02 Sep 2019
  • News

The A.I. of the Deal: These Data-Rich Startups Want to Automate Sales

  • 10 Oct 2018
  • News

How Amazon is killing comparison shopping

  • 12 Mar 2018
  • News

Billionaire Richard Branson says this is the key to happiness and success

  • 09 Mar 2018
  • News

Cigna to Draw Antitrust Scrutiny Amid Wave of Health-Care Deals

  • 06 Oct 2017
  • News

Guns and the Soul of America

  • 13 Feb 2012
  • News

The horizon vocabulary

  • 18 Oct 2016
  • News

How unequal should America be? Take this inequality quiz.

  • 15 Sep 2016
  • News

Political Paralysis Is the Biggest Threat to U.S. Competitiveness

  • 17 Jun 2016
  • News

Invisibilia: How Learning To Be Vulnerable Can Make Life Safer

  • 13 May 2016
  • News

Hate surge pricing? It’s not all bad

  • 12 May 2020
  • News

How History's Great Leaders Managed Anxiety

  • 14 Jul 2015
  • First Look

First Look: July 14, 2015

https://www.hbs.edu/faculty/Pages/item.aspx?num=49339   Cases & Course Materials Harvard Business School Case 715-016 The Sino-Russian Rapprochement: Energy Relations in a New Era The United States could... View Details
Keywords: Sean Silverthorne
  • December 2014 (Revised February 2023)
  • Module Note

Legal Analysis: Customers

By: Lena G. Goldberg
This Note introduces the Module on Responsibilities to Customers taught in Leadership and Corporate Accountability, a required course in the Harvard Business School MBA program. The Note outlines the asymmetries inherent in the company-customer relationship and... View Details
Keywords: Customers; Corporate Accountability; Ethics; Legal Liability; Customer Relationship Management
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Goldberg, Lena G. "Legal Analysis: Customers." Harvard Business School Module Note 315-062, December 2014. (Revised February 2023.)
  • 13 Apr 2012
  • News

Power Poses: Tweaking Your Body Language For Greater Sales Success

  • 02 May 2012
  • News

How to Make Your Team More Creative

  • 16 Dec 2014
  • News

H-1B work visa full of uncertainties for immigrants

  • 28 Jan 2013
  • News

3 Mistakes That Can Thwart a Great Idea

  • 30 Sep 2013
  • News

What you may not be hearing about the ACA

  • 04 Apr 2013
  • News

Lessons of a temporary city

  • 06 May 2013
  • News

Crowdfunding tries to grow up

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