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  • 16 Sep 2015
  • Research & Ideas

Can Applied Economics Save Homeless Puppies?

One economic problem is search costs—the time, money, and effort spent on researching which dog to adopt. Another is information asymmetry—in which one person involved in an economic transaction has more information than the other. “The... View Details
Keywords: by Carmen Nobel; Retail
  • 05 Apr 2021
  • What Do You Think?

Why Can’t More Leaders Teach?

is right about the overlap between good leaders and teachers, how did our unsuccessful teachers ever attain their positions as leaders of large, successful organizations? Did they manage to do it without... View Details
Keywords: by James Heskett
  • April 2025
  • Supplement

ZEISS: Commercializing Science

By: Maria P. Roche and Richie Zitomer
Spreadsheet Supplement for HBS Case No. 725-359. View Details
Keywords: Business Model; Business Organization; Decisions; Business Strategy; Competition; Business History; Collaborative Innovation and Invention; Independent Innovation and Invention; Disruptive Innovation; Innovation and Management; Innovation Strategy; Technological Innovation; Growth and Development Strategy; Knowledge Sharing; Industry Growth; Monopoly; Organizational Culture; Supply Chain Management; Partners and Partnerships; Risk and Uncertainty; Adaptation; Commercialization; Resource Allocation; Corporate Strategy; Semiconductor Industry; Technology Industry; Germany; Europe
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Roche, Maria P., and Richie Zitomer. "ZEISS: Commercializing Science." Harvard Business School Spreadsheet Supplement 725-856, April 2025.
  • 15 Sep 2003
  • Research & Ideas

The Lessons of New-Market Disruption

Teradyne and HP forced their organizations to focus on these new technologies. The CEOs of both companies got involved, creating separate, financially autonomous divisions for the projects to ensure that the... View Details
Keywords: by Clark Gilbert; Technology
  • 04 Apr 2008
  • What Do You Think?

Who Owns Intellectual Property?

a piece of intellectual property that was designed purposely to be co-opted by others wishing to incorporate it into their advertising. Organizations such as Apple, Gap, and American Express have promoted... View Details
Keywords: by Jim Heskett
  • 07 Apr 2011
  • What Do You Think?

When Should the Public Sector Take Over in a Meltdown?

argues for the "public's right to know," but suggests two other questions in assessing the need for a takeover: "What's the cause of the problem? And what are the public interests at stake?" Gerald Nanninga suggests... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • 20 Mar 2020
  • Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

from that experience in recent weeks as she helps government officials explore ways to shore up the 30 million small businesses that provide almost half of the country’s jobs. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard View Details
Keywords: by Danielle Kost; Service; Food & Beverage
  • 30 Apr 2001
  • What Do You Think?

Dot.Com Shakeout: Chess or Roulette?

One reason is that the better-backed ventures had twelve to eighteen months of financing when the market for Internet-based start-ups tanked a year ago. Another is that, through relatively astute management, less well-financed View Details
Keywords: by James Heskett
  • 05 Aug 2015
  • What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

change fast enough for the U.S. to have the workers it needs in any near-term way.”  Tema Frank went even further, commenting that “ we are still reliant on the human factor so a lot of potential productivity is wasted through bad View Details
Keywords: by James Heskett; Computer; Technology
  • 23 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part Two

kitchen; Howard Schultz's early office was the prep room for his first café; and Michael Dell began assembling PCs in his college dorm room. How did they go from these beginnings to creating global View Details
Keywords: by Martha Lagace
  • 16 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part One

when he began his own pottery workshop in 1759. Nevertheless, each of the three, she writes, instinctively grasped the fundamentals of earning long-term customer trust and loyalty. Effective brand creation View Details
Keywords: by Martha Lagace
  • 05 Aug 2002
  • What Do You Think?

Is Platform Leadership Old Hat or the Wave of the Future?

encourages others to do it), modularity and openness (determining the ease with which outside complementors can "hitch their wagons" to the platform), balance (between competition and collaboration... View Details
Keywords: by James Heskett
  • 12 Dec 2019
  • Research & Ideas

How to Turn Down the Boil on Group Conflict

organizations predict how people outside of the organization perceive it, and how they might get that judgment wrong,” Lees says. “It didn’t take me long to realize how that... View Details
Keywords: by Michael Blanding
  • 12 Nov 2008
  • Research & Ideas

The Marketing of a President

likely voters. He built a coalition that energized young, first-time voters and registered thousands of previous non-voters. His organization encouraged early voting by Democrats to build well-publicized... View Details
Keywords: by John Quelch
  • 12 Oct 1999
  • Research & Ideas

Building Competitive Advantage Through Operations

throughout the ranks; everybody in the organization must understand what they're doing and why they're doing it. In Managers as Teachers, we use a couple of examples — Alcoa... View Details
Keywords: by Staff
  • 26 Mar 2014
  • Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

of information in those meetings is not replicated by even the most detailed summary report coming out of an EHR," Huckman says. "My guess is that the size of many larger organizations allows for fewer natural opportunities for this... View Details
Keywords: by Dina Gerdeman; Health
  • 13 Dec 2004
  • Research & Ideas

How Leaders Create Winning Streaks

Overview Confidence in an organization is more than just a spirit of "We can do it." It is the foundation, systems, and culture involving positive behaviors such as open communication,... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel
  • 19 Dec 2005
  • Research & Ideas

The Regional Slice of Your Global Strategy

largely autonomous national organizations presided over by a cadre of 1,500 elite expatriate managers who championed the country-oriented approach. But as competition emerged in the 1960s View Details
Keywords: by Pankaj Ghemawat
  • August 1991 (Revised September 1994)
  • Background Note

What Is Industrial Marketing?

By: V. Kasturi Rangan
Discusses the key distinguishing aspects of industrial as compared to consumer marketing. These differences are highlighted for organizational as well as marketing mix aspects. View Details
Keywords: Customer Relationship Management; Innovation Strategy; Growth and Development Strategy; Marketing Channels; Marketing Strategy; Marketplace Matching; Organizational Change and Adaptation; Core Relationships; Industrial Products Industry; Manufacturing Industry
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Rangan, V. Kasturi. "What Is Industrial Marketing?" Harvard Business School Background Note 592-012, August 1991. (Revised September 1994.)
  • 04 Mar 2015
  • What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

suggest that no one should hold their breath waiting for a hands-off approach to work. But now a recent announcement by Walmart's management to raise minimum and average wages paid by the company has changed... View Details
Keywords: by James Heskett; Retail
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