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Show Results For
- All HBS Web
(1,244)
- People (5)
- News (334)
- Research (706)
- Events (1)
- Multimedia (17)
- Faculty Publications (456)
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- 22 Aug 2012
- Working Paper Summaries
A Randomized Field Study of a Leadership WalkRounds™-Based Intervention
Background: Leadership WalkRounds have been widely adopted as a technique for improving patient safety and safety climate. WalkRounds involve senior managers directly observing frontline work and soliciting employees' ideas about... View Details
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
destroy value by adding administrative costs and leads to structures involving health plans and providers and other actors, which are misaligned with patient value. In a world of zero-sum competition, for example, providers will... View Details
- 03 Jul 2012
- First Look
First Look: July 3
details Schön Klinik's founding, its early focus on measurement and improvement, and the design and implementation of a system-wide structure for measuring and reporting actual health outcomes. The case details the care cycle for eating... View Details
Keywords: Sean Silverthorne
- 12 Jan 2015
- Research & Ideas
Regulators Ease Up on Companies Generating Political Benefits
charity care to uninsured patients. "It's a Robin Hood story," Heese says. "These hospitals overbill the insured patients to generate money to pay for the uninsured." (Heese's research... View Details
Keywords: by Michael Blanding
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
multidisciplinary treatment of head and neck cancers. Methods: Four prospective treatment-based bundles were developed for patients with selected head and neck cancers. These risk-adjusted bundles covered 1 year of View Details
Keywords: Sean Silverthorne
- 18 Jul 2024
- Research & Ideas
New Hires Lose Psychological Safety After Year One. How to Fix It.
“Delivering patient care is one of those situations where timely speaking up can be a matter of life and death, or frequently a matter of high- or low-quality care.” “Psychological safety describes a belief... View Details
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
whereas South Korea has 216 cases per million. "South Korea created a vast number of testing sites, which included not only big hospitals but local clinics and public health care facilities." What South Korea teaches us is that proactive... View Details
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
intentionally be "bad" at anything. But you can decide to not perform as well in areas that patients care less about, with the understanding that it will give you the resources to excel in those... View Details
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
told the story of patient advocate Jackie Gruzenski, who faced an all-too-common experience when her husband was hospitalized for a cerebral bleed in 2009. Gruzenski was only allowed to see her husband during very strict visiting hours... View Details
- 27 Apr 2021
- Research & Ideas
New Research: Surviving Bankruptcy, Useful Economics, and Retirement
use of remote patient monitoring services grows—driven by health care limitations imposed by the COVID-19 pandemic—clinicians, payers, and patients face important questions... View Details
- 04 May 2010
- First Look
First Look: May 4
E-See You Now Elie Ofek and Ron LauferHarvard Business School Case 510-061 What is next for healthcare IT provider American Well, whose innovative Online Care technology allows physicians to deliver care to... View Details
Keywords: Martha Lagace
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
June 2012 working paper, Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program. Tucker is an associate professor in the Technology and Operations Management unit, and the Marvin Bower Fellow at HBS. Singer is an assistant... View Details
Keywords: by Paul Guttry
- 03 Dec 2001
- Research & Ideas
Healthcare Conference Looks At Ailing Industry
he said, patients had to be "almost dead" before they could be treated for coronary artery disease with open-heart bypass surgery. The surgery was only available at select academic medical centers at great cost and... View Details
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=54331 forthcoming American Economic Journal: Economic Policy Physician Beliefs and Patient Preferences: A New Look at Regional Variation in Health Care... View Details
Keywords: Sean Silverthorne
- 29 Sep 2015
- First Look
September 29, 2015
Record: A Step Toward Increasing Value for the Patient By: Carberry, Kathleen, Zachary Landman, Michelle Xie, Thomas W. Feeley, John Henderson, and Charles Fraser Jr. Abstract—ient-centered outcomes measurement provides healthcare... View Details
Keywords: Sean Silverthorne
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
advanced care planning, and can help to ensure transparency of patient information throughout the institution. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54931 September–October 2018... View Details
Keywords: Dina Gerdeman
- 26 Jul 2016
- First Look
July 26, 2016
and clinician-reported outcomes. These need to be used for internal improvement in health care delivery organizations, as well as for public reporting, so that patients can make informed choices about their... View Details
Keywords: Sean Silverthorne
- 29 Jul 2008
- First Look
First Look: July 29, 2008
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707002 Patient Flow at Meldon Hospital Harvard Business School Case 608-171 Meldon Hospital challenged a team of physicians to improve patient... View Details
Keywords: Martha Lagace
- 27 May 2009
- First Look
First Look: May 27, 2009
PublicationsDesigning Care: Aligning the Nature and Management of Health Care Author:Richard Bohmer Publication:Harvard Business Press, 2009 Abstract Today's health-care providers face growing criticism—from policymakers and View Details
Keywords: Martha Lagace
- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
when the meal is over. Careful design of the bar area helps control all that. "As for my students," Upton concludes, "they really get a kick out of the fact that, at a Benihana restaurant, the parts arrive, they lubricate... View Details
Keywords: by Garry Emmons