Publications

Research Summary

Negotiations

My third line of research, on negotiations, also focuses on the improvisational nature of group processes. In one paper (with Kathleen McGinn and Elizabeth Long Lingo), I test the relationships between communication media (face-to-face vs. electronically mediated),... View Details

20 Aug 2015
News

Companies Like Amazon Need to Run More Tests on Workplace Practices

16 Aug 2012
News

Grading the Games

11 May 2022
News

Why One Little Goof Drove Wordle Fans Nuts

May 2017
Case

Fresh to Table

By: Gautam Mukunda and Brooks C. Holtom

After the contentious firing of an office manager, the leadership at Fresh to Table, a software-as-a-service provider for luxury hotels and restaurants, make an unpleasant discovery. While reviewing the office manager's internal electronic communications, company... View Details

Keywords: Behavior; Resignation and Termination; Organizational Culture; Values and Beliefs; Leadership

January 2011 (Revised July 2012)
Case

National Public Broadcasting

By: Richard S. Ruback and Royce Yudkoff

Bob Williams, the CEO of National Public Broadcasting (NPB), was considering an unsolicited offer to purchase the company in the early spring of 2006. The company was a media underwriting representative for public television and radio stations throughout the United... View Details

Keywords: Mergers and Acquisitions; Decision Choices and Conditions; Financial Management; Ownership; Media and Broadcasting Industry; Media and Broadcasting Industry

2016
Chapter

How Moral Flexibility Constrains Our Moral Compass

By: F. Gino

Cheating, fraud, deception, uncooperative actions, and many other forms of unethical behavior are among the greatest personal and societal challenges of our time. While the media commonly focuses on the most sensational scams (e.g., Enron, Bernard Madoff), less... View Details

Keywords: Moral Sensibility; Behavior; Organizations; Attitudes

October 2017
Case

LeBron James: Building a Hollywood Empire

By: Anita Elberse

It is June 2016. Superstar basketball player LeBron James and his childhood friend and business partner Maverick Carter are celebrating James’ third NBA championship. The duo will soon have to decide on a strategy for their media businesses—their film and television... View Details

27 Mar 2012
First Look

First Look: March 27

are determined not only by the quality of the product, but also by the incentives of the media outlet providing the review. For example, a media outlet may have the incentive to provide favorable coverage to... View Details

Keywords: Carmen Nobel

21 Apr 2013
News

What skills do MBA students really need?

Jeremy S. Friedman

Jeremy S. Friedman is an associate professor of business administration in the Business, Government, and International Economy Unit and taught the course of the same name in the MBA required curriculum over the past six years. Currently, he is teaching Business and... View Details

06 Oct 2016
Blog Post

An Interview with Corporate Relations Director, Cathy Hutchinson

Tell us about your background before coming to HBS. I’m a born and raised New Englander. I grew up in the suburbs of Boston and then headed to Yale for college. I continued west to Los Angeles, where I worked in the media industry for 6... View Details

Keywords: Entertainment / Media / Sports; Entertainment / Media / Sports

Sep 2015
Report

Growth & Shared Prosperity

In June 2015, nearly 75 experienced leaders from across business, government, labor, academia, and media gathered at Harvard Business School to discuss a topic of increasing concern in America: How can our nation continue to remain... View Details

13 Aug 2010
News

To Hell with the Herd

04 Feb 2011
News

New Summer Programs Focus on Research

27 Sep 2019
Video

Ronnie Screwvala

Ronnie Srewvala, who founded the Indian media conglomerate UTV in 1990 and The Swades Foundation, a non-profit in 2013, which aimed to lift a million people out of poverty, discusses the strategy pursued in... View Details

September 2019 (Revised December 2019)
Case

Google: To TVC or Not to TVC?

By: William R. Kerr and Carl Kreitzberg

In late 2018, evidence emerged that many of Google’s temporary help agency workers, vendors, and independent contractors (“TVCs”) were unhappy with the company. TVCs, who reportedly made up 49.95% of Google’s 170,000-person global workforce, had raised concerns of... View Details