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  • All HBS Web  (2,164)
    • People  (27)
    • News  (655)
    • Research  (717)
    • Events  (6)
    • Multimedia  (12)
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  • 14 Jun 2011
  • First Look

First Look: June 14

Business School Case 611-069 InterfaceRAISE is a sustainability management consulting firm created to leverage the capabilities of its parent company Interface, Inc., a carpet manufacturer recognized as a... View Details
Keywords: Sean Silverthorne
  • 20 Feb 2013
  • Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

least gives management the ability to preserve a viable business and create greater value than would be otherwise available for all the firm's stakeholders—in sharp contrast to other countries where "bankruptcy" automatically... View Details
Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

estimates of corruption and study its relationship with organizational ownership. Book: http://www.cmi.no/research/project/?1473=the-international-handbook-on-the-economics-of Knowledge-based Innovation: Emergence and Embedding of New Practice Areas in View Details
Keywords: Sean Silverthorne
  • 17 Nov 2011
  • Sharpening Your Skills

Sharpening Your Skills: Organizational Design

enables lower-level managers to make more decisions without consulting their superiors. By the same token, Computer-Assisted Design and Computer-Assisted Manufacturing software creates a situation in which... View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
  • 03 Jan 2019
  • Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

Spencer Stuart, directed by Julie Hembrock Daum; and independent researcher and management consultant Deborah Bell. The team worked for over a year before that to identify board members from more than 60... View Details
Keywords: by Michael Blanding
  • 23 Jul 2001
  • Research & Ideas

Looking for CEOs in All the Wrong Places

the umber of people who can lead the largest organizations in his country is so small that most search consultants can practically recite them by name. By Khurana's reckoning, however, scarcity of CEO talent is hardly the case. When... View Details
Keywords: by Peter K. Jacobs; Employment
  • 01 Oct 2001
  • What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

First, as Greg Waldrip points out, let's get things in perspective. These are only means to carry out a strategy after goals are determined, all in a supportive management environment. Dennis Crane concurs, adding that "Information... View Details
Keywords: by James Heskett
  • 17 Feb 2003
  • Research & Ideas

Tales of the Newly-minted MBA

for several years before joining Novantas, a start-up consulting firm located in New York. The first eighteen months, she recalled, were "absolutely wonderful. I felt like my mentors at the firm were really excited about the work I... View Details
Keywords: by Julia Hanna
  • September 2021 (Revised November 2022)
  • Case

Community Solutions

By: Brian Trelstad and Tom Quinn
Community Solutions was an anti-homelessness nonprofit founded in 2011 after protagonist Rosanne Haggerty grew frustrated with the limited impact of traditional housing and outreach strategies. It set an ambitious goal, reached in some partner communities, of ending... View Details
Keywords: Change; Change Management; Disruption; Transformation; Communication; Communication Strategy; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Social Entrepreneurship; Ethics; Values and Beliefs; Capital Budgeting; Capital Markets; Country; Government Administration; Government Legislation; Housing; Disruptive Innovation; Innovation and Invention; Innovation Strategy; Knowledge Sharing; Leading Change; Resource Allocation; Mission and Purpose; Performance Evaluation; Performance Improvement; Philanthropy and Charitable Giving; Opportunities; Social Enterprise; Nonprofit Organizations; Human Needs; Public Opinion; Social Issues; Societal Protocols; Poverty; Welfare; Well-being; System; Equality and Inequality; Consulting Industry; Consulting Industry; United States; New York (city, NY); Florida; Texas
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Trelstad, Brian, and Tom Quinn. "Community Solutions." Harvard Business School Case 322-021, September 2021. (Revised November 2022.)
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

"The biggest transition? Establishing a new Zoom account." Leadership integration—ensuring a fit between the acquiring firm’s top management and the team leader—has become part of the courtship phase. And remote work has radically... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 14 Apr 2009
  • First Look

First Look: April 14, 2009

firm's capabilities to the client's needs. GEPs must be able to simultaneously manage a larger number of tasks, often under great time pressure. This case describes how a very effective GEP-Miles Everson, who was named one of the top 25... View Details
Keywords: Martha Lagace
  • 26 May 2003
  • Research & Ideas

What Your Competition is Telling You

show that most indies going head-to-head with the Seattle-based giant don't just survive, they do better than ever. "Starbucks forces [independents] to stay on their toes, get creative, exploit their advantage of being more nimble," says View Details
Keywords: by David Stauffer
  • March 2023
  • Supplement

Deepa Bachu (B): Insights and Experiments at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Consulting Industry; Consulting Industry; Consulting Industry; India
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Graeber, Thomas, Joshua Schwartzstein, and Amram Migdal. "Deepa Bachu (B): Insights and Experiments at Pensaar Design." Harvard Business School Supplement 923-034, March 2023.
  • 13 May 2002
  • Op-Ed

A Cure for Enron-Style Audit Failures

If companies and regulators are ever to learn from the collapse of Enron—and prevent similar corporate debacles in the future—they must look more closely at the relationship between auditors, managers and the company audit committee. The... View Details
Keywords: by Jay Lorsch; Accounting
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

drive-through restaurant with low prices that appealed to working-class families. “The company has built its brand around family dining, so that is especially important to its culture,” explains Paine. Despite its ubiquity, McDonald’s View Details
Keywords: by Avery Forman; Food & Beverage
  • 14 Jul 2006
  • Op-Ed

The Case for Consumer-Driven Medicaid

diabetic and asthmatic enrollees due to increased testing and drug utilization, while management consulting firm McKinsey found that consumer-driven enrollees were more likely to "very carefully follow... View Details
Keywords: by Regina E. Herzlinger
  • 29 Aug 2006
  • First Look

First Look: August 29, 2006

produce another cutting-edge device quickly? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=706496 Managing a Public Image: Cheri Mack Harvard Business School Case 406-096 Cheri Mack, an... View Details
Keywords: Sean Silverthorne
  • 17 Nov 2015
  • Lessons from the Classroom

How Activist Investors Became Respectable

influence that activist investors such as Icahn are gaining on Wall Street.) Carl Icahn made news last month when he announced he had accumulated a large ownership stake in American International Group (AIG) and said he wanted the company split up. His letter making... View Details
Keywords: by Joseph Fuller; Financial Services; Banking
  • 01 Aug 2007
  • Op-Ed

Company Town: Fixing Corrupt Governments

Ernst & Young, or McKinsey should all get a shot at becoming candidates to run cities and districts with a history of corruption. Entities that are experts at municipal accounting, consulting to foreign governments, or providing... View Details
Keywords: by Eric Werker
  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

researchers who left without formal permission from Xerox in 1994. They attempted to use the findings of Xerox's research on document management by offering a consulting service to commercial clients. The... View Details
Keywords: by Henry Chesbrough
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